The hotel is very pretty in a great location however the management and staff have a long way to go before they have perfected a truly world class hotel experience. It is very clear that the focus is entirely on their "coolness" factor with their facilities and very little on making their guests happy. Upon check in I was not informed that to utilize any of the outdoor spaces, pool, Jimmys, greenhouse etc, you must reserve through front desk and still not likely to be accomodated. The attitude of employees at these locations was terrible. David Burkes breakfast is delicious however. Additionally, the cleaning continued to forget to replace my filtered water bottle they emphasize nor did they remember to replace towels. All in all a fine stay and pretty nice room, but there are many better options in Soho and TriBeCa at this price range that are focused entirely on their guest experience rather than press for how cool they are.
- Official Description (provided by the hotel):
- Anchoring Soho's southwest corner, The James New York is an ideally situated, warmly modern, residential styled luxury hotel that delivers an artful blend of exquisitely hand-crafted design, intuitive service and personalized comfort. Unique features include all-glass Sky Lobby, rooftop deck and pool with river-to-river Manhattan views. The lush Urban Garden is an outdoor escape, offering seasonal entertainment, cultural events and fine cuisine. With activities including Tribeca Film Festival screenings, yoga, spa services, croquet and more, the Urban Garden is a hub for creative communities to gather and interact. Guests are invited to dine at David Burke Kitchen which offers wholesome and hearty modern American food, locally sourced and presented in the creative and whimsical style that is Burke's trademark. Enjoy cocktails at JIMMY, our rooftop bar which boasts a sexy social atmosphere, with an enclosed bar and lounge set against 360-degree views of the Manhattan skyline. ... more less
- Reservation Options:
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- Also Known As:
- The James New York Hotel New York City