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“Nice, centrally located hotel”

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Sheraton Tribeca New York Hotel
Ranked #310 of 467 Hotels in New York City
Athens
Level Contributor
83 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
“Nice, centrally located hotel”
4 of 5 bubbles Reviewed September 23, 2013

Let me start with the good points: Very good location, between the two coolest New York neighborhoods (Tribeca and Soho). Nice, comfortable rooms (though on the small side), good & free internet connection, good value for money (for New York standards that it)

Not so great: Breakfast (not worth taking, if not included, opt for one of the cute Italian cafes in the area or grab a Starbucks from the Lobby cafe), staff (OK, but nothing more than this)

But overall, a good option for the New York leisure visitor

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jolotravelling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonTribecaDOSM, General Manager at Sheraton Tribeca New York Hotel, responded to this review, October 10, 2013
Great feedback. Glad you liked the area and hotel. We will share the thoughts on the food and staff with the team. Hope you do try us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,848 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Amherst, Massachusetts, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed September 19, 2013

My husband and I spent the weekend riding bikes in NYC and stayed at the Sheraton Tribeca. The staff and accommodations could not have been better! We stored our bicycles while we were there which made things so much easier for us. The location of the hotel was perfect. There was so much to do in the area with Little Italy and Chinatown being just up the street. We got great directions and suggestions from the staff. They were all very professional and friendly. All our needs were met. Our room was so clean and so comfortable and our view was second to none! We cannot wait to return. So much more to do there and we only touched the surface! I recommend Sheraton Tribeca HIGHLY!

Room Tip: Our view from the 20th floor overlooking the Empire State building was amazing!
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lauri F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonTribecaDOSM, General Manager at Sheraton Tribeca New York Hotel, responded to this review, October 10, 2013
Thanks so much for the wonderful feedback. Come back for the holidays! Still plenty to do!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, Arizona
1 review
5 of 5 bubbles Reviewed September 17, 2013

From the minute my family of five walked into the lobby, we were greeted with big smiles and felt a welcoming friendly atmosphere. Eddie took care of us from the beginning ensuring we were checked in, baggage taken care of, daily transporation, conceirge services. All of these folks that worked from the lobby to the fabulous club floor balcony suites , were completely accomadating and truly cared about us. Including our 3 highly active 9 year kids. thank you Eddie and your team, you all really helped us enjoy our time in NYC.
Your friends Julie & Richard Folz, Molly , Kaseylee and Josh!

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Julie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonTribecaDOSM, General Manager at Sheraton Tribeca New York Hotel, responded to this review, October 10, 2013
Thank you for recognizing the team. I look forward to sharing your feedback with them all! Eddie continues to WOW the guests and sets a great example. Hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed September 15, 2013

My husband and I just stayed at the Sheraton Tribeca and had a great time. You really can't beat the location, it's close to all the fun things. (Chinatown, LES, Soho etc) There are subway stops steps away from the hotel so it's easy to get all over if that's what you're looking to do.

What really impressed me though was how thoughtful and attentive the staff were. We particularly appreciated Jessica's help. (She's their Club Lounge Manager.) Jessica gave us some great tips on local eateries and was always available with a smile on her face. She made our stay extra wonderful.

If you want to be comfortable, close to the action, and be treated well then you should definitely stay at the Sheraton Tribeca.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MMWSI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonTribecaDOSM, General Manager at Sheraton Tribeca New York Hotel, responded to this review, October 10, 2013
Thank you for the thoughtful feedback regarding your stay. I'm so pleased that Jessica was able to ensure you enjoyed your stay, she takes ownership of all of her Club Level guests. We all hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed September 15, 2013 via mobile

This was a great hotel for a first-time visit to New York - really close to good bars/restaurants in SoHo, close to good shopping on Broadway, walking distance to Greenwich, really close to three or four different subway lines for anywhere else you want to go! And THE most comfortable beds (we had three other sets of friends staying in the same hotel and they all said the same thing!)

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bonbonsta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonTribecaDOSM, General Manager at Sheraton Tribeca New York Hotel, responded to this review, October 10, 2013
That was our Sheraton Sweet Sleeper bed that gave you the great nights sleep. We do get a lot of compliments. Thank you for sharing!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Region, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 14, 2013

2 sisters, daughter and l stayed 5 days and it was a fabulous location. Walk out the door and China Town, Little Italy r on yr right, Tribeca, Soho, Grenwich to yr left and Broadway straight ahead. Best things being staff wr so helpful. Need to give special thanks to the concierge Corey, who really made our trip memorable. Missed out on Beyonce concert in NZ, he got us Beyonce tickets Motown the show tickets, recommended metro pass an pointed us in the right direction evry time we went out. Subway entrances all around us and walking was the easiest way to go. Beds were so so comfy we wished we could of brought them home! So good to collapse on them after a full day shopping and sightseeung and night out and around in NYC. Highly recommended and would love to stay here again.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Foga D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonTribecaDOSM, General Manager at Sheraton Tribeca New York Hotel, responded to this review, October 14, 2013
That's great! Thank you for the positive comments on the staff. Corey always have a kind and service oriented approach. I will share your feedback with him. Sounds like you used every moment to its fullest. Come back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
orange
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed September 13, 2013

We were booked in by our travel agent because it was our pick up point for the tour that we were doing, so I had done no research into this hotel, that being said we found the hotel to be in a great location, walking distance to china town , little Italy, soho and lower manhattan. The rooms are spacious by NY standards, and were kept spotless by our room attendant Zaleena. The room was very quiet compared to others we had stayed at in NY even though it was on one of the lower floors. The staff were polite and helpful and the bar was a welcome site after a big days touring. I would be happy to stay here again when I return to NY

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank david h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheraton Tribeca New York Hotel

Property: Sheraton Tribeca New York Hotel
Address: 370 Canal Street, New York City, NY 10013-2206
Phone Number:
Location: United States > New York > New York City > TriBeCa , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #310 of 467 Hotels in New York City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Tribeca New York Hotel 4*
Number of rooms: 369
Official Description (provided by the hotel):
Whether you’re traveling for business or pleasure, we’ve got it all. Our 1,000-square-foot state-of-the-art fitness center is open 24 hours a day and features a wide range of cardio equipment. And enjoy The Link Experienced with Microsoft® in the heart of our lobby. Feel free to surf the web on our terminals or bring your laptop for complimentary wireless High Speed Internet Access. Our modern, energetic lobby was designed so you can socialize with new friends or old. ... more   less 
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