I stayed at this hotel for one night and left my blazer in the room upon checkout in the morning. I immediately called the front desk and security, asked them to pick up my blazer from the room and wait for my friend to come collect. When my friend showed up in the afternoon, however, the security guy (Dylan) told him that the blazer was picked up by someone else who presented exactly my room number, color of the blazer and what's inside the pocket. If this is not blatant theft, I don't know what is. Furthermore, when I called the duty manager (Michael), he simply said they followed the procedure and there's nothing they could do. Nice job Sheraton - at stealing from your customers.
- Official Description (provided by the hotel):
- Whether you’re traveling for business or pleasure, we’ve got it all. Our 1,000-square-foot state-of-the-art fitness center is open 24 hours a day and features a wide range of cardio equipment. And enjoy The Link Experienced with Microsoft® in the heart of our lobby. Feel free to surf the web on our terminals or bring your laptop for complimentary wireless High Speed Internet Access. Our modern, energetic lobby was designed so you can socialize with new friends or old. ... more less
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