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“Top Location and Concierge Team”

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Sheraton Tribeca New York Hotel
Ranked #314 of 469 Hotels in New York City
Reviewed May 7, 2013

Great location near all of lower Manhatten.Get the hop on hop off bus from Concierge.Eddie and Dave great job guys always helpful day or night with smiles.Rooms okay as we were out and about seeing the sights.Thanks again Eddie and Dave

Room Tip: Go higher for less street noise rooms
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  • Stayed: April 2013, traveled with friends
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2  Thank mal122
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,059 - 1,065 of 2,018 reviews

Reviewed May 7, 2013

This hotel is fine. Clean and staff is friendly and seem to have it organized well.
Canal street can be a bit icky looking but there are many place to eat that are good within walking distance.
Not a fancy boutique but pretty standard for a business hotel.
The 21st Club level room is a nice place for a drink and the sunset.

  • Stayed: May 2013, traveled on business
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Thank mindisp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 6, 2013

This hotel is clean and tidy as you expect and in a great location, but it's nothing special. We paid $320 one of the nights we stayed here, it didn't include breakfast and when we enquired about the roof terrace we were told it was $70 per day! I love New York but I didn't get the same feeling about the hotel unfortunately.

Stayed: April 2013, traveled on business
Thank TheKiwi1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 6, 2013

Stayed here two days before the disastrous Westin Grand Central - This is a very nice hotel. It is either new or recently updated. Has great views from higher floor and the Club level has a great terrace.

Rooms were clean, nice and modern. The bedding seems to have been upgraded and the bed was comfortable.

The lux level is not there (i.e not W or Le Meridian) but it is a Sheraton and good value for the money and was/is a lot better than other mid priced hotels in Manhattan. I have to say, the doorman, checkin, housekeeping - really everyone we ran into was quite nice, greeted you and seemed happy to have you and be there themselves.

On drawback the auto valet spilt something in my car that needs to be cleaned (a little mad but it did not stain). They could have cleaned it up though or at least said something about it.

Room Tip: high floors have great views - with lots of choice
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  • Stayed: May 2013, traveled with family
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Thank doggo148
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 4, 2013 via mobile

I spend 5 nightsin this hotel. Really good location just between soho and TriBeCa and had really good time there. Rooms are small but really nice.
But I left the hotel back to Europe with my IPad still in the safe of my Sheraton room!!!!! And I realised that just one hour from taking off from Newark!l!! Thanks to Michael James (front desk manager at night) and Kevin from security my IPad was in good hands and they succeed to send it back to home before I get there!!! True magic!!!!!
I'd like to thanks them again because they were really nice and took the time to listen to me (even with my bad English with my French accent) and took all this story rally seriously!!!
Thank you again Sheraton to build so nice hotel and with your amazing team full of nice people you really make traveling a nice and safe journey!!!!!

  • Stayed: April 2013
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Thank AlexBer91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonTribecaDOSM, Director of Sales at Sheraton Tribeca New York Hotel, responded to this reviewResponded May 6, 2013

Dear AlexBer91-

We hope this messages finds you well today! Thank you for sharing about your recent experience with our TEAM! I will be sure to pass along the wonderful comments to everyone here at the hotel.

We hope to have an opportunity to welcome you back soon!

Warmest regards,

Dawn Waters
Director of Sales & Marketing
Sheraton Tribeca New York Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 2, 2013

First time staying there. It's for wedding anniversary and we got free upgrade with VIP club@top floor drinks+snacks (happy hour) & breakfast (next morning). Both standards are very high (much better than from a NY Hilton) which are very pleasant surprises.

Staff are very friendly, young & energetic. From reception (young black lady) to concierge to club staff are all cheerful.

Although the room is not very spacious, it's new and functional. The whole building is modern boutique design.

It's on Canal St (Soho) and next to Chinatown / downtown. Metro is round the corner.

  • Stayed: March 2013, traveled as a couple
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1  Thank ambambamb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonTribecaDOSM, Director of Sales at Sheraton Tribeca New York Hotel, responded to this reviewResponded May 6, 2013

Dear ambambamb-

What a joy to read about your experience here at the Sheraton Tribeca New York Hotel! Thank you for sharing your experience, I have passed along your kind words to our entire operations TEAM!

Have a wonderful week and we hope to welcome you back to the Sheraton Tribeca soon!

Warmest regards,


Dawn Waters
Director of Sales & Marketing
Sheraton Tribeca New York Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 1, 2013

The service is the best. I cant remember all of them but, Eddie and the Concierge people are so helpful and nice. The location of this Hotel was perfect for my trip. It is walking distance to Chinatown and SoHo. The rooms are clean, a bit small, but this is common for most hotels in NYC. There is a Bar, Restaurant, and Starbucks in the Hotel. Great Deli next door for Fresh Smoothies, Bagels and snacks, in general. I would stay here again.

  • Stayed: March 2013, traveled with family
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Thank Apostolow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheraton Tribeca New York Hotel

Address: 370 Canal Street, New York City, NY 10013-2206
Phone Number:
Location: United States > New York > New York City > TriBeCa , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #314 of 469 Hotels in New York City
Price Range: $126 - $497 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Tribeca New York Hotel 4*
Number of rooms: 369
Official Description (provided by the hotel):
Whether you’re traveling for business or pleasure, we’ve got it all. Our 1,000-square-foot state-of-the-art fitness center is open 24 hours a day and features a wide range of cardio equipment. And enjoy The Link Experienced with Microsoft® in the heart of our lobby. Feel free to surf the web on our terminals or bring your laptop for complimentary wireless High Speed Internet Access. Our modern, energetic lobby was designed so you can socialize with new friends or old. ... more   less 
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