Much has been written about this newish hotel- a conversion of a previous dwelling. I live in New Zealand and down this part of the world the Langham is a well respected brand with some good properties I frequently use. I belong to the 1865 loyalty programme.
The property in Manhattan is very different to the Langham Hotels as I know them. In Australasia/Asia they generally have several restaurants and typical full hotel service, with impressive lobbies filled with marble and chandeliers. The NYC property was, in my view, more like a residence with added services.
Many have written about the large rooms (by NYC standards). Ours was big with a real sense of space and a great bathroom. It was quiet and well serviced, and as others have mentioned, there are many nice touches such as the complimentary mini bar.
I found the front of house staff to be helpful, polite and pleasant. Derek from the UK was a standout who gave lots of sensible advice and added to our stay. The location in mid-town is wonderful- you do have to put up with the endless stream of tourists outside the door and the touts for the Empire State but it is easy to get around and the subways are close. The hotel car is a great concept! Again a very friendly driver- sad I could not ever catch the Maserati but maybe next time.
I think guests here need to think more of a "residence" than a hotel and once you are in this mindset, the place works well. The restaurant "Measures" was probably the weak link in the structure. It always seemed poorly manned although the food was good and the wine list outstanding for such a place. Breakfast was particularly poor during my stay. Again, there seemed to be only 1 staff member trying to look after a large number of people and as a consequence, lots of used items lying around and difficulty in getting service. I soon came to know where to get the cutlery/napkins etc so helped myself to what I needed. I am sure attention to breakfast time would be welcomed by many guests. "Measures" was a buzzy place in the evening. I enjoyed the wine selection and lite food- it seemed very popular as an after work venue. The music was great; I congratulate the team at Langham for creating a vibrant atmosphere.
In summary, the quality of the rooms, and the location more than made up for the deficiencies mentioned above. I feel the property represents good value for money in this part of Manhattan. The crucial question is always: would I return?. My answer is yes!
- Official Description (provided by the hotel):
- Gracefully complementing Manhattan's luxurious Fifth Avenue and boldly accenting New York City's famous skyline, Langham Place, New York, Fifth Avenue is a renewed celebration of sophistication and style. Soaring more than sixty stories above the city, Langham Place, Fifth Avenue represents the new heart of the world's most inspired metropolis. Accommodations exude the very essence of luxury and elegance. Duxiana beds, Pratesi linens, and floor-to-ceiling rain showers leave guests breathing easy, if not breathless. ... more less
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