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“Fantastic Hotel”

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Langham Place, New York, Fifth Avenue
Ranked #24 of 467 Hotels in New York City
Certificate of Excellence
New York City, New York
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Fantastic Hotel”
Reviewed September 16, 2013

Great experience at this hotel. Rooms very spacious. Staff very friendly and helpful throughout the stay. Restaurant Al Fiori was outstanding. Wifi worked very well. Room faced busy Fifth Avenue and could not hear a thing outside. Also, I didn't take advantage of it but the free shoe shine and free pressing of up to 5 pieces of clothing is a great touch. Food in meeting rooms was very good. A really great hotel. Recommend it highly.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
3 Thank JEC132013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,093 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
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  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (448)
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English first
Liverpool, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 14, 2013

It was excellent experience for our stay, great welcome, services and standards. The rooms and decor were pristine, the food we had was of top quality and well presented. we liked it all over and definitely will return for my next visit

  • Stayed August 2013, traveled as a couple
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Helpful?
2 Thank paula s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
Level Contributor
83 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed September 14, 2013

The Langham Fifth Avenue ticks all the boxes for a great business or personal travel hotel in NYC.

Of course all the requisite items like a great bed, technology that makes your stay comfortable, cleanliness, location and price value are all covered in order to rate a 5 start property.

Here are some of the things that make the Langham stand out as a great stay:

1. Great customer service from every single person you encounter. Thoughtful touches like flowers in the room, an umbrella on a rainy day, immediate follow up on questions/concerns, etc.

2. One of the most comfortable beds. Pratessi sheets dress every bed and the Duxiana mattresses sure make for a restful sleep.

3. Toiletries from the boutique of Lorenzo Villoresi, Firenze. Larges sizes encourage you to indulge and the fragrance is great for a man or a woman.

4. Complimentary mini bar including Nespresso coffee, coke, diet coke, sprite, mineral and pellegrino waters are a really nice touch. Kudos for refilling it every day like clockwork.

5. Room service, whether an sandwich, continental or full menu are served with equal care and represent very good value when you must having a working breakfast or just want to dine in privacy. High marks here!

6. A house car (Maserati no less) that is available to you from downtown all the way up to 80th street. This is a great service and has a much larger range than most other midtown hotels.

In summary, this is a great Mid town hotel that really provides value for the dollar. If things like comfort, style, service and flavor matter to you, book the Langham, you won't be disappointed.

Room Tip: Of course larger rooms are always more comfortable. The Studio room with a Empire State view is lar...
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  • Stayed September 2013, traveled solo
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
2 Thank Miamiboys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
93 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed September 12, 2013

From beginning to end, our stay was impeccable. The service was truly 5 star from the bellman to the front desk to the concierge. They addressed us by name and ensured we had everything we needed and more. They offer free shoe shining service and free ironing for 5 items of clothing. There is also a stocked mini bar with water and soft drinks. The bed is comfortable and the bathroom was great with a big soaking tub. Wifi is complimentary. The house Maserati drove us to dinner which was a really nice unexpected perk. The rates are a bit high but I still would highly recommend this hotel.
I have eaten at Ai Fiori previously and found the food very good but portions are tiny and in my opinion overpriced even considering the fact that the restaurant is upscale.

Stayed September 2013, traveled as a couple
Helpful?
1 Thank Vanessa V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Metro Manila
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 11, 2013

It was my first time in NYC last August & I fell in love with the city when I stayed at Langham Place. Langham Place is definitely the place to be! I just love my room with the view of the Empire State Building! I can even see the Freedom Tower. The staff were friendly & wonderful! Plus, free cool drinks & Nespresso! I just expected a basket of fruits though.

Room Tip: Get the Empire Suite. It has a good view of the Empire State Building. You can even the Freedom Towe...
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  • Stayed August 2013, traveled with family
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Helpful?
3 Thank superangel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California, USA
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 10, 2013

My third stay at this hotel and it gets better every time!! The rooms are great and the location is central and ideal for easy access to most parts of the city. The concierge was great and had excellent restaurant recommendations. Will definitely stay again!

  • Stayed September 2013, traveled with friends
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    • Cleanliness
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Helpful?
1 Thank 9experiencedtraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Uk
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 10, 2013

This is a fabulous hotel offering outstanding, professional, friendly service of a level we have never experienced before.

The management here have an exceptional team that they should feel justly proud of.

Thanks to you all for making our stay in New York very special.

If we return to New York we will be back.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Smith644
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Langham Place, New York, Fifth Avenue

Property: Langham Place, New York, Fifth Avenue
Address: 400 Fifth Avenue, New York City, NY 10018-2753 (Formerly The Setai Fifth Avenue)
Phone Number:
Location: United States > New York > New York City > Midtown , Garment District , Manhattan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #24 of 467 Hotels in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Langham Place, New York, Fifth Avenue 5*
Number of rooms: 214
Official Description (provided by the hotel):
Gracefully complementing Manhattan's luxurious Fifth Avenue and boldly accenting New York City's famous skyline, Langham Place, New York, Fifth Avenue is a renewed celebration of sophistication and style. Soaring more than sixty stories above the city, Langham Place, Fifth Avenue represents the new heart of the world's most inspired metropolis. Accommodations exude the very essence of luxury and elegance. Duxiana beds, Pratesi linens, and floor-to-ceiling rain showers leave guests breathing easy, if not breathless. ... more   less 
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