What an amazing hotel with an amazing staff! Days before arrival we were contacted by the personal assistant assigned to us. What a delightful surprise! Upon arrival all the staff we encountered were professional and welcoming. As you walk into the beautiful lobby and leave the bustling and noise of Fifth Avenue outside, you are taken to a place that is warm and welcoming. The staff is so professional and the customer service they offer is so beyond standard. The lobby, the halls, elevators, etc are all clean and shining......the room(s) immaculate. The housekeeping staff is beyond on top of their game.....from the cleaning and restocking to the nightly homemade cookies! From the major important things expected at a grand hotel, the Setai Fifth Avenue staff take it levels above the rest.
- Official Description (provided by the hotel):
- Gracefully complementing Manhattan's luxurious Fifth Avenue and boldly accenting New York City's famous skyline, Langham Place, New York, Fifth Avenue is a renewed celebration of sophistication and style. Soaring more than sixty stories above the city, Langham Place, Fifth Avenue represents the new heart of the world's most inspired metropolis. Accommodations exude the very essence of luxury and elegance. Duxiana beds, Pratesi linens, and floor-to-ceiling rain showers leave guests breathing easy, if not breathless. ... more less
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