We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

“Trip of a Lifetime” 4 of 5 stars
Review of Langham Place, New York, Fifth Avenue

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Langham Place, New York, Fifth Avenue
Ranked #29 of 475 Hotels in New York City
Certificate of Excellence
Cavan
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Trip of a Lifetime”
4 of 5 stars Reviewed March 6, 2013

Booked the Setai for our 5th Wedding Anniversary and from start to finish it was an experience to be had. The service was impeccable and nothing like I have ever received. Newspaper to your door every morning, arranging of taxi's at a drop of a hat.
Il Fiori the restaurant was also fabulous. Although we never had dinner in the michilin star standard restaurant, we did have Breakfast each morning which was truly out of this world.

Located a block down from the Empire State Building and 7 minute walk from Times Square, it is in an ideal location for shopping and sightseeing.
Not really anything special in the form of views from the Hotel but if you are looking for views..go to a hotel in Tuscany or Florence, Italy!

I would highly recommend the Setai and just hope that whenever you get there you will have the privilege to meet the best bellman in all of NYC.

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank trudub
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,835 reviews from our community

Traveler rating
    1,457
    241
    79
    35
    23
See reviews for
481
679
70
341
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (416)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Paris, France
Level Contributor
109 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed March 4, 2013

Booked the Setai for my brother's honeymoon
really top hotel
I had booked a studio room and they were upgraded because of the honeymoon
the spa (expensive !) was good as well
ggod choice; the hotel was so nice they even had dinner in their room

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Mariesaphir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hollywood, Florida
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 3, 2013

From the pre-arrival notes from the hotel personal assistant to the warm reception given as a returning guest, I thoroughly enjoyed the warmth and welcome received throughout my recent visit.
Eating in Il Fiore was a culinary delight. The server was well-versed in everything on the menu that evening, and was as enthusiastic as most likely was the chef bout the choices that evening as well as the preparation.
My companion and I thoroughly enjoyed the 4-course prix fixe selections ... enough variety and portion size so that we were not stuffed from overeating.
Every staff person we encountered during our visit was most pleasant, smiled and extended warm greetings. The check-in and check-out process is seamless and efficient ... the personal assistant and other front area staff persons most accomodating.

When I next want to stay in mid-Manhattan ... this is where to find me!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank KennethG52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed March 3, 2013

Full disclosure: I used a discount booking site where one learns the hotel after paying. I expected luxurious surroundings but mediocre service. I was wrong, the service was above and beyond! (Right about the surroundings, the room was great.)

We had just come from the Caribbean and our cold weather clothes were a mess after being in storage. No problem, they'll send someone up to collect the items, press them, and even deliver them earlier than initially asked. Not only did this save us the time of running around Manhattan to find a launderer but they didn't charge us for the service; first 5 pieces are complimentary.

After a day of walking around the city my husband needed his shoes polished before heading to the ballet. They were picked up and returned in 15 minutes! Again, we were amazed how swiftly this was done and with no charge.

Both day's breakfast were delivered in a timely manner and delicious. My husband did complain the eggs were cold but come on, realistic expectations here, the cook is not frying them in the hall! The espresso machine in the room was great too. And we both loved that we could grab a soda from the mini-bar and not wince at the usual $5 charge- all drinks are free.

The room was nice, I find it hard to say much about a room... it was larger than I expected, bed was comfortable, nice large closet, good storage space in the bathroom (something I'm beginning to notice is an issue w/ many hotels), loved the deep bathtub. Not so in love with the scent of the bath products or the lobby, it was a bit like Abercrombie, over perfumed, but a minor flaw.

Overall, I'm very glad we got this hotel for our last hurrah before heading home. We felt very well taken care of and it was a perfect ending to our honeymoon (we didn't tell anyone, so we weren't given any special treatment) We'd love to stay here again and would recommend it to anyone visiting New York.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank keb0503
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed March 2, 2013

Bar on Fifth (Setai Hotel Lobby Bar) is upscale with excellent drinks and excellent service. Between 8pm - 11pm you will enjoy the live jazz band. The drinks are pricey at about $16 which is normal for NYC. They also provide you with a nice little dish with nuts/pretzels/etc.. Just down the street from the NYC Public Library and Lord & Taylor. We did not stay at the hotel, drinks only.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank moxiefox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Munich
Level Contributor
4 reviews
2 of 5 stars Reviewed March 2, 2013

My first visit to The Setai which was comfortable but was expecting much more based on what I had heard. Location is not so good but manageable. My company has much traffic into the City and we will not necessarily return when we have many other choices.

We asked to speak with a senior manager to discuss some problems and it seemed asking too much. Our planner received a voice mail instead of an in person meeting.

The food was good but stayed out for sometime. The servers did not always look clean and neat.
Reception personnel absent from area many times during our breaks when needed.
Rooms were large and satisfying.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank richard W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zagreb
Level Contributor
30 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed March 1, 2013

We have been staying at the Setai for the weekend in a King deluxe room. The staff was very welcoming and nice. The private assistant I contacted over email before our trip arranged all our dinner plans and we loved all the places she picked. Also we couldnt come the weekend before, because our flight was cancelled due to a snow storm and the hotel waved any fees. The room was big, which sometimes in New York can be a problem. Overall it felt clean and slick. The location is great, if you come as a tourist. We really liked it and would stay there again.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank poshtravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these New York City hotels
Midtown
The Towers at Lotte New York Palace
Midtown
The Bryant Park Hotel
The Bryant Park Hotel
#10 of 475 in New York City
4.5 of 5 stars 3,131 reviews
Midtown
Archer Hotel New York
Archer Hotel New York
#19 of 475 in New York City
4.5 of 5 stars 2,115 reviews
Show Prices
Show Prices
Show Prices
Midtown
Park Hyatt New York
Park Hyatt New York
#14 of 475 in New York City
4.5 of 5 stars 877 reviews
Midtown
The Chatwal, A Luxury Collection Hotel, New York
Midtown
Library Hotel
Library Hotel
#5 of 475 in New York City
5.0 of 5 stars 3,562 reviews
Show Prices
Show Prices
Show Prices

Been to Langham Place, New York, Fifth Avenue? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Langham Place, New York, Fifth Avenue

Property: Langham Place, New York, Fifth Avenue
Address: 400 Fifth Avenue, New York City, NY 10018-2753 (Formerly The Setai Fifth Avenue)
Phone Number:
Location: United States > New York > New York City > Midtown , Garment District , Manhattan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #29 of 475 Hotels in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Langham Place, New York, Fifth Avenue 5*
Number of rooms: 214
Official Description (provided by the hotel):
Gracefully complementing Manhattan's luxurious Fifth Avenue and boldly accenting New York City's famous skyline, Langham Place, New York, Fifth Avenue is a renewed celebration of sophistication and style. Soaring more than sixty stories above the city, Langham Place, Fifth Avenue represents the new heart of the world's most inspired metropolis. Accommodations exude the very essence of luxury and elegance. Duxiana beds, Pratesi linens, and floor-to-ceiling rain showers leave guests breathing easy, if not breathless. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, DerbySoft Ltd Shanghai HQ, Expedia, Hotwire, Travelocity, Cheap Tickets, Priceline, Odigeo and Jetsetter so you can book your Langham Place, New York, Fifth Avenue reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing