Full disclosure: I used a discount booking site where one learns the hotel after paying. I expected luxurious surroundings but mediocre service. I was wrong, the service was above and beyond! (Right about the surroundings, the room was great.)
We had just come from the Caribbean and our cold weather clothes were a mess after being in storage. No problem, they'll send someone up to collect the items, press them, and even deliver them earlier than initially asked. Not only did this save us the time of running around Manhattan to find a launderer but they didn't charge us for the service; first 5 pieces are complimentary.
After a day of walking around the city my husband needed his shoes polished before heading to the ballet. They were picked up and returned in 15 minutes! Again, we were amazed how swiftly this was done and with no charge.
Both day's breakfast were delivered in a timely manner and delicious. My husband did complain the eggs were cold but come on, realistic expectations here, the cook is not frying them in the hall! The espresso machine in the room was great too. And we both loved that we could grab a soda from the mini-bar and not wince at the usual $5 charge- all drinks are free.
The room was nice, I find it hard to say much about a room... it was larger than I expected, bed was comfortable, nice large closet, good storage space in the bathroom (something I'm beginning to notice is an issue w/ many hotels), loved the deep bathtub. Not so in love with the scent of the bath products or the lobby, it was a bit like Abercrombie, over perfumed, but a minor flaw.
Overall, I'm very glad we got this hotel for our last hurrah before heading home. We felt very well taken care of and it was a perfect ending to our honeymoon (we didn't tell anyone, so we weren't given any special treatment) We'd love to stay here again and would recommend it to anyone visiting New York.
- Official Description (provided by the hotel):
- Gracefully complementing Manhattan's luxurious Fifth Avenue and boldly accenting New York City's famous skyline, Langham Place, New York, Fifth Avenue is a renewed celebration of sophistication and style. Soaring more than sixty stories above the city, Langham Place, Fifth Avenue represents the new heart of the world's most inspired metropolis. Accommodations exude the very essence of luxury and elegance. Duxiana beds, Pratesi linens, and floor-to-ceiling rain showers leave guests breathing easy, if not breathless. ... more less
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