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“Swanky NYC mid-town hotel”

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Langham Place, New York, Fifth Avenue
Ranked #24 of 467 Hotels in New York City
Certificate of Excellence
Chicago
Level Contributor
78 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“Swanky NYC mid-town hotel”
Reviewed February 9, 2013

Swanky mid-town hotel. Rooms and bathrooms are huge by NYC standards. Well decorated. In room coffee machine and complimentary water/soda. Staff was very very friendly and helpful. Did not use the fitness center, but peeked in and it was very large with a number of exercise machines. Truly enjoyed my stay. I would stay here again.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank REHTChicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,078 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (446)
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London, United Kingdom
Level Contributor
66 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 238 helpful votes
Reviewed February 9, 2013

I travel to NY several times a year for business and my first choice hotel is always the Setai. Over the years i have stayed in most if not all of the top end hotels in mid town and I think the Setai beats all the others hands down. I travel quite a bit as part of my job and I can say this is the only hotel I actually look forward to visiting Highlights for me that make the Setai special:

The hotel is not pretending to be a nightclub.

The rooms are well decorated and of good size for NYC, it actually feels like home away from home.

All the staff are exceptional. they are always polite and co-operative.

The bar is sophisticated and well laid out. Service is great.

The food through the hotel (Al Fiori, Bar on 5th and room service) are all v good.

I have stayed here a dozen or so times and can not find anything to complain about. It really is by far and away the best mid town hotel. Yes, The Setai does charge more than other hotels in the vicinity but you do get what you pay for, as the Asian proverb goes "if you pay peanuts you get monkeys". I can promise you there are no monkeys at The Setai.

Room Tip: One bedroom suites are truly amazing.
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  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RST1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed February 6, 2013

In the start of January i had a 5 days business trip to New York and stayed in The Setai. Well it was a great experience!! The room was outstanding luxury and i can't stop thanking my company that sent me here. Great views of Empire State Building, really helpful and accommodating staff!! The breakfast was so tasty and rich. Couldn't ask for more.

Stayed January 2013, traveled on business
Helpful?
2 Thank Brian P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bermuda
Level Contributor
80 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed February 1, 2013

A TV in the bathroom mirror while you are brushing your teeth? An espresso bar beside your 40 inch flat screen TV? Did not want to leave!

The Setai is in a great location - it's midtown on 5th Avenue between 37st and 36st.

The minute you walk in the doors you have entered a completely different world.

First class service and guest rooms.

Splurge if you can while visiting NY, The Setai is well worth it.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank BermudaRyms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed February 1, 2013

What can I say? The best hotel experience ever! The staff is so friendly and go out of their way to assist. My room was just amazing-thanks to Matt and Manuela at the front desk! Nicely decorated with great views of the Empire State Building and comfy bed. My Personal Assistants, Eugenia and Narissa, were so accomodating and thoughtful. Also really enjoyed the lobby bar. Great drinks and food and loved the vibe there. I was entertaining clients one evening in the bar and they were very impressed! Jeff and the female bartenders were friendly and accomodating despite being very busy. I'm usually ready to go home after a few nights stay in a hotel. This time, I didn't want to leave! I will return!!

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank ppjin2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greensboro, North Carolina
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 31, 2013

i have traveled to NYC over a dozen times each year since 06". i have frequented the best....the Ritz, The Carlisle, The Mark, and Four Seasons. This year i fell in love with the Setai on 5th Avenue. by far the best experience i've ever had in a NYC hotel.Spectacular rooms, unbeleivable staff, and a bar with the best jazz in the city every night. ask for Matt at checkin or Brian the front end manager who will kill you with impeccable service........

Room Tip: corner rooms are the best.....great Samsung TV's and beautiful bathrooms....
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  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank kenneth k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 30, 2013

What an outstanding hotel! Rooms are spacious and gorgeous, the staff is top notch - the best I've encountered in NYC. The only quibble I had was the portion size to price ratio at Ai Fiori. While the food was outstanding, the appetizers were all of two bites and the entrees three. Leaving still hungry after a $200 bill is unacceptable. Other than that, I'm guessing this one of the best values in the city.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Deb L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Langham Place, New York, Fifth Avenue

Property: Langham Place, New York, Fifth Avenue
Address: 400 Fifth Avenue, New York City, NY 10018-2753 (Formerly The Setai Fifth Avenue)
Phone Number:
Location: United States > New York > New York City > Midtown , Garment District , Manhattan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #24 of 467 Hotels in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Langham Place, New York, Fifth Avenue 5*
Number of rooms: 214
Official Description (provided by the hotel):
Gracefully complementing Manhattan's luxurious Fifth Avenue and boldly accenting New York City's famous skyline, Langham Place, New York, Fifth Avenue is a renewed celebration of sophistication and style. Soaring more than sixty stories above the city, Langham Place, Fifth Avenue represents the new heart of the world's most inspired metropolis. Accommodations exude the very essence of luxury and elegance. Duxiana beds, Pratesi linens, and floor-to-ceiling rain showers leave guests breathing easy, if not breathless. ... more   less 
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