Have stayed at the Andaz 5th three times now, twice on business traveling solo (including a stay on the second night they were open) and once with my family for a weekend in the City. I have to say I absolutely love this place and think it is the "go-to" hotel in New York in the "mid-range luxury" market (so comparing to places like the W's/Gramercy Parks etc in the $4-600 range). First of all the location is simply unbeatable, a couple of blocks from Grand Central, a block from beautiful Bryant Park and right next to the hub of 5th Avenue. It really can't be beat and give this house the edge over it's sister down on Wall Street.
The service is very good, I recall reading a NY Times review that described the place as having "teenage staff" and I can see why - it is a young crowd. I feel they work very hard to please and I appreciate that. Each stay I have had they have gotten slicker and more polished and the attitude is perfect so I am going to say I like the service here. The host concept is basically that when you arrive instead of going to check-in desk you sit down, have a glass of wine or whatever and take care of formalities as informally as possible. On my latest stay this worked very nicely and I really enjoyed it. First couple of stays just after they opened it was a bit all over the place but they seem to have resolved the issues.
The rooms are excellent, very large size and while quite stark it is all part of the modern styling that I think they are going for. Having spent countless nights in small dark and dingy rooms in other hotels at similar price points it's a breath of fresh air to have large bright rooms with tall ceilings and a real sense of space. The facilities are good with good quality LCD tvs and a very nice sound system, though it's quirky to use and once it just set itself off in the middle of the night which was not fun. Also the light switches are "quirky" at best (I'm going to bet they get replaced as I am sure people complain about them). The bathrooms are beautiful and again very spacious - though a bit more light would be nice when I'm shaving or my wife is putting on her makeup!
The restaurant is excellent. Ate there several times during our stay and really enjoyed. They use local and organic products which is nice and have a good variety of selection. They have "small" and "large" plates that worked nicely with the family as the kids could take small plates. It was interesting to eat there at the weekend when it was so quiet, then on the Monday lunch it was packed and we had to wait for a table. Oh and while we never got anything the cafe at the front looked really good - will try that next time I am here.
Anyway given the great combination of location and beautiful rooms this place gets the nod as my favorite New York hotel. Hopefully they can sort out some of the quirks but I think it deserves the 5 stars for setting the bar higher in a city where the W's et al have dropped it so low
- Official Description (provided by the hotel):
- Located on 5th avenue at 41st street, Andaz 5th Avenue is in the fashionable Bryant Park area of midtown Manhattan directly across the street from the New York Public Library. Guests will enjoy easy access to iconic New York attractions, like Times Square, Grand Central Station, Empire State Building, Herald Square and the Theater District. For a little retail therapy, we are within walking distance to endless shopping along 5th Avenue and are near subways to take you to other neighborhoods and the outer boroughs. The Andaz experience begins the moment you arrive and are greeted by one of our Hosts, who will check you in via handheld PC. Art work can be found throughout the hotel, whether it's 14-foot murals by Carlos Capelan, which glow like fire through the windows on 41st Street, or our ever-changing tbd Art series on the doors to the bar downstairs. But we don't just want you to look at beautiful things - we want to let you live the beautiful life as well. As part of that promise, we offer amenities like free Wi-Fi, a mini-bar stocked with complimentary non-alcoholic drinks and snacks, and 6,400 sq. Ft. Of event space. ... more less
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- Also Known As:
- Andaz 5th Avenue Hotel New York City