My husband and I stayed at the Andaz on 5th Ave for two nights this past weekend and I have never felt like such a valued customer. From the minute you walk in, the service is impeccable. Since we were there for a special occasion, we got a free upgrade without even asking. Every employee went out of their way to make sure we had everything we needed and I mean every employee from the front kiosk, to the cleaning staff, to the bar staff, to the door woman. The rooms were modern, clean and stocked with free water, soda, and snacks. We went out late on Saturday and came back pretty quickly sure that they wouldn't have gotten to our room yet - but they did. Clean as a whistle.
We stay in NY every year for a weekend and we have tried all of the usual hotels including the Marriot, Excelsior, and the Sofitel - all of which make you feel like they're doing you a favor for letting you stay there. None of them come close to treating you like this place does. We are done hotel jumping. On our next visit to NY we are definitely staying at the Andaz.
- Official Description (provided by the hotel):
- Located on 5th avenue at 41st street, Andaz 5th Avenue is in the fashionable Bryant Park area of midtown Manhattan directly across the street from the New York Public Library. Guests will enjoy easy access to iconic New York attractions, like Times Square, Grand Central Station, Empire State Building, Herald Square and the Theater District. For a little retail therapy, we are within walking distance to endless shopping along 5th Avenue and are near subways to take you to other neighborhoods and the outer boroughs. The Andaz experience begins the moment you arrive and are greeted by one of our Hosts, who will check you in via handheld PC. Art work can be found throughout the hotel, whether it's 14-foot murals by Carlos Capelan, which glow like fire through the windows on 41st Street, or our ever-changing tbd Art series on the doors to the bar downstairs. But we don't just want you to look at beautiful things - we want to let you live the beautiful life as well. As part of that promise, we offer amenities like free Wi-Fi, a mini-bar stocked with complimentary non-alcoholic drinks and snacks, and 6,400 sq. Ft. Of event space. ... more less
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- Also Known As:
- Andaz 5th Avenue Hotel New York City