Our stay at the Andaz did not start well, taxi driver could not find the hotel due to poor signage and cars double parked by the hotel entrance. Once inside, it was not clear where we had to wait as reception area was not obvious and we had to wait 5 minutes before staff appeared. Once checked in we could not open our room door only to find that we had been given the wrong room.
Why have I awarded the Andaz such a high rating you may ask? Well, once the room issue was resolved the hotel staff were very attentive and efficient. We liked our room, especially the bathroom, my only critisism is with the glass wardrobes, not because they were see through, they were just not big enough to store clothing for two people staying 5 days. Loved the shower, the room size, free non-alcoholic mini-bar, and the high ceilings.
Breakfast was superb, we ate everyday, although tended to have lunch & dinner outside of the hotel. Liked the complimentary wine off the reception area at happy hour.
So, besides our first 20 minutes at the hotel, the rest of the time was great.
- Official Description (provided by the hotel):
- Located on 5th avenue at 41st street, Andaz 5th Avenue is in the fashionable Bryant Park area of midtown Manhattan directly across the street from the New York Public Library. Guests will enjoy easy access to iconic New York attractions, like Times Square, Grand Central Station, Empire State Building, Herald Square and the Theater District. For a little retail therapy, we are within walking distance to endless shopping along 5th Avenue and are near subways to take you to other neighborhoods and the outer boroughs. The Andaz experience begins the moment you arrive and are greeted by one of our Hosts, who will check you in via handheld PC. Art work can be found throughout the hotel, whether it's 14-foot murals by Carlos Capelan, which glow like fire through the windows on 41st Street, or our ever-changing tbd Art series on the doors to the bar downstairs. But we don't just want you to look at beautiful things - we want to let you live the beautiful life as well. As part of that promise, we offer amenities like free Wi-Fi, a mini-bar stocked with complimentary non-alcoholic drinks and snacks, and 6,400 sq. Ft. Of event space. ... more less
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- Also Known As:
- Andaz 5th Avenue Hotel New York City