I stayed six nights here last month and while the reviews were glowing I somehow felt let down. It certainly wasn't the service, which on the whole was very good. As was the bonus coffee and pastry style breakfast and wi-fi (though during my stay I wouldn't describe it as blisteringly fast). But it was more things mentioned by other reviewers like size of the rooms (they are smaller than I expected compared to similar hotels in New York) and the front facing Kenmare Street (which is pretty noisy in the evenings as it's a funnel to Houston) and worst was the incomplete restaurant build which left a gaping hole to the lobby, which meant it was almost inhabitable and both staff and guests had to huddle around heaters most evenings enjoying the -1 degree temperatures. Why they couldn't build a temporary wall was really beyond me. Staff told me the build was meant to be completed by mid-December. Would I come back? Well my deal was excellent but when I asked for an upgrade to a corner room (which was larger), I was told this would cost me extra and they would only be a couple of days available. Strange when for almost the entire length of my stay on the seventh floor I would guess, from the lack of papers left at front doors, the place wasn't entirely full. Anyone staying for a week should feel some level of entitlement to a better room if they're going begging.