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“Terrible place”

Soldiers Sailors Marines Club
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Soldiers Sailors Marines Club
Reviewed October 6, 2013

We were very disappointed in this place. We stayed for 2 nights during the winter and we had to have the window air conditioner on because they could not adjust the heat which blasted. They used a flat sheet for the bottom which was too small and could not be tucked into the sides. Therefore, when you moved during the night the sheet crumpled up into a ball. There was no mattress pad either. We asked at the front desk and they said all of the sheets were locked up. I could not get past the cast of characters that seem to frequent this place as "regulars". They seem to have a run of the place and do not mind interrupting others space. It seemed more like a halfway house than a place for our military. This should not be advertised for the military. Additionally it was just as expensive for two people than a hotel. The place has nice architecture but is run down and the staff is very rude. They lived up to the New York stereotype.

Room Tip: Don't expect much
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  • Stayed: December 2012, traveled as a couple
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5  Thank jenniewest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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28 - 34 of 48 reviews

Reviewed August 24, 2013

I took my family on their first trip to New York City. My wife and I have been many times together and separately, and realized that the cost for regular hotel rooms for a family of five would average $400-$600 per night.

The Soldiers Sailors Marine Club has family rooms for up to six people. We spent $175 per night, weren't charged for the extra bed, and didn't have to worry about the empty bed in our room being filled.

Pluses:

- the Club is centrally located, a few blocks from Grand Central and the Empire State Building
- the neighborhood is safe and has affordable restaurants within a 5-minute walk
- the beds were comfortable and it was remarkably quiet on the top floor
- the free bagels were warm every morning, along with the free coffee and hot chocolate
- there were free water coolers on every floor to fill water bottles before going out for the day
- the WiFi worked for us, even on the top floor
- the water was hot for showers
- the canteen had 85 cent snacks and sodas, incredibly cheap for New York City
- if you check out and still want to see the city, you can leave your bags behind for up to one day
- there is discounted parking only a few blocks away
- the staff was friendly and gave great advice
- the guests ranged from retirees to active-duty personnel, with and without families. All were friendly and courteous.

Minuses
- the place is Spartan and could use some significant TLC
- there is no elevator and the Club has high ceilings, so you have to climb 78 or so steps to get from check-in to the top floor
- the showers and bathrooms are communal
- since the Club was built so long ago, there is no central AC. Our window unit worked fine, though

Having been stationed aboard ship for several years, I had no problem with the minuses and thought the place felt like staying at a favorite relative's house. However, if you are expecting a typical hotel experience and don't like climbing steps, the Club is not the place for you.

  • Stayed: August 2013, traveled with family
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6  Thank ttraveler401
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 13, 2013

I knew that the hotel was not going to be nice and that the rooms were affordable. However, it was much worse than I anticipated. The lady at the front desk was extremely rude when we got there, she barely looked at us and seemed annoyed. There are no elevators, so you have to go up flights of stairs to get to your room. The stairs looked like they were about to topple over. Rooms are TINY, there are two twin beds laid front to back because there is not enough room to lay them side by side. Room AC barely worked and room didn't look clean at all. Showers/bathrooms are separate, so that is a little weird but not a big deal. However, I would not stay here again. Next time I will pay more money and get a hotel where at least the AC works. The location and price were good though.

Room Tip: Ask for a room on a lower floor so you don't have to go up so many stairs.
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  • Stayed: July 2013, traveled as a couple
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4  Thank jenwilliams239
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 5, 2013

We have been around, in the U.S. and in Europe and we've stayed in many military lodging facilities, but this takes the cake. It is poorly kept up (i.e.: duct tape on the air conditioner attempting to hold it in the window), an air conditioner that doesn't blow out cool air. It also it is need of a good cleaning. Ok, I know it's New York City, and a wonderful location but I feel that this facility is an insult to the military.

  • Stayed: May 2013, traveled as a couple
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6  Thank Lucille S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 1, 2013

It was my first time in New York City and I have to say that staying at this place could not have been a better experience. The room was sparse, but I was only staying there to sleep. The rooms, bathrooms, and showers were immaculate. I really have nothing but good things to say about my stay at the Soldier, Sailor, Airman, and Marine Club and I would definitely stay there again.

  • Stayed: May 2013, traveled with friends
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Thank Geekgirly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 7, 2013

This hotel is a good value if you're just looking for a place to crash. It is not fancy by any stretch of the imagination, but decent. It is available only to military folks and the living conditions are dorm-like. You are sharing a room with strangers (unless you are lucky to have enough people in your party to get one room for all of you) and you are sharing the bathrooms. The best thing about this hotel is its location, right off the FDR and away from the traffic of midtown Manhattan.

Room Tip: The windows are very thin so you feel the cold and hear all the noise.
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  • Stayed: April 2013, traveled with friends
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1  Thank Lvngstrng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 9, 2012

Totally cool place to stay! The old building is nearly 100 years old and is open to members of military, or public service (ie firemen, policemen), reserves, retired, etc. A real gem - tons of character & charm with all the old military pix on the walls, architecture, etc. We were two couples - Gunny & Me, my daughter & her boyfriend.

Okay, it is a little faded; it could do with some updating: it needs new paint, new bedspreads (ours was faded and torn), tile floors in baths need bleached and scrubbed, newer furniture in rooms and common areas) It really looked like nothing had changed since about 1970. There was some junk piled in back corners and rooms.

BUT, that said - it's a great place for the price! Yeah, the room was tiny, but it was clean. Yes, the bathrooms and showers are down the hall and shared, but again, clean. Towels, shampoo, etc provided.

The staff was friendly and helpful. The little canteen in the back of the building offered a vending machine, cold water, ice and plenty of coffee, tea, hot chocolate and bagels every morning. Microwave available if you wanted. TV's and books in the common rooms, wi-fi access plus computers in the 1st floor lounge. Lots of Christmas decor when we were there.

It's in a good location - walking distance to Times Square, Grand Central Station, Fifth Avenue shopping - all just a few blocks away. Lots of cool little shops and eateries along the way.

It's not the Ritz, but that's why it's so affordable - they charge by the BED, not the Room (ie - you might share if you're solo - like a European hostel.) We had a lovely time, and would definitely stay again - you can't beat the price in Manhattan!

(It would be nice to see some Veteran's or Police organization adopt this place and put a couple hundred thousand dollars into it to make it the showplace it has the potential to be) Or how about Mayor Bloomberg or Donald Trump? Or Zuckerberg? C'mon guys - For the Vets and public servants!

Room Tip: You just have to take what you get - they rent BEDS, not rooms! But they were very amenable to our...
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  • Stayed: December 2012, traveled as a couple
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4  Thank BeckAndGunny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Soldiers Sailors Marines Club

Address: 283 Lexington Ave, New York City, NY 10016-3540
Location: United States > New York > New York City > Midtown , Manhattan , Murray Hill
Hotel Style:
Ranked #53 of 163 Specialty Lodging in New York City
Number of rooms: 30

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