I work for the hospitality industry I may say that this is a terrible hostel. The pictures on Fit Hotel site are nothing like what you are going to find once you check-in.
The front desk staff does not acknowledge guest when they pass by the desk, even if you talk to them you have to wait for them to stop paying attention to their computer, specially the young ladies, to receive some attention. On the other hand I may say that there was a young gentleman that was always in the mornings in his front desk position and was very courteous.
I stayed for 4 nights at the hostel and since the first day I informed that there was no light in one of the restroom on the third floor and that the other restroom was clogged. I left the property and no maintenance was given. The first night I informed that my room had no AC and that there were no screens on the windows and that I could not leave them open because there were a lot of pigeons trying to come into the room, no one did anything about it.
The hostel includes breakfast, which is wheat bread and bagels, butter and jelly and coffee, which is not bad; not all days you may be able to choose between bread or bagel, or between jelly or butter. . .
Bunkers bed are not a problem, this is a hostel and this is what anyone can expect; beds were well done and had clean cloth. The rest of the room needed HELP. . .
The hostel overall needs lots of care and cleanliness. Also management should needs to train their employees on guest services.
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- Also Known As:
- Jazz On Amsterdam Avenue Hotel New York City