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“Do not bother to go to this site”

The National 9/11 Memorial & Museum
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$24.00*
and up
9/11 Memorial Museum Admission
Ranked #2 of 1,080 things to do in New York City
Certificate of Excellence
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Attraction details
Fee: No
Recommended length of visit: 1-2 hours
Owner description: The National September 11 Memorial & Museum is a place of remembrance honoring those who perished in the terrorist attacks of September 11, 2001 and February 26, 1993. The 9/11 Memorial consists of two massive pools set within the original footprints of the Twin Towers with 30-foot waterfalls cascading down their sides. The nearly 3,000 names of the men, women, and children killed in the attacks are inscribed into bronze parapets surrounding the twin Memorial pools. The 9/11 Memorial is open daily from 7:30 a.m. - 9:00 p.m. and is free to the public. The 9/11 Memorial Museum displays monumental artifacts linked to the events of 9/11, while presenting intimate stories of loss, compassion, reckoning and recovery that are central to telling the story of the 2001 and 1993 attacks and the aftermath. It also explores the global impact of 9/11 and its continuing significance. The 9/11 Memorial Museum is open Sun - Thu, 9:00 a.m. - 8:00 p.m., last entry at 6:00 p.m. and Fri and Sat, 9:00 a.m. - 9:00 p.m., last entry at 7:00 p.m. Tickets are required. Open Daily.
New York City, New York
Level Contributor
15 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
“Do not bother to go to this site”
1 of 5 bubbles Reviewed December 1, 2013

As a NYer who lives in the city and was present when the towers were attacked, I would have to rate this "attraction" as a place to avoid at all costs.
The first issue is - the area is still mainly a construction site and is very unsightly.
The access is restricted by a very awkward and unpleasant ticketing system.
The worst part of all of this is the hawking by street vendors selling cheesy trinkets of the twin towers - both before the attack and when they were on fire. There is no serenity in this experience - there is no dignity. It is an unpleasant push and shove to see very little. I think it is best to skip this memorial until construction of the area is more complete.

Visited November 2013
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6 Thank U B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Cincinnati, Ohio
Level Contributor
149 reviews
64 attraction reviews
common_n_attraction_reviews_1bd8 28 helpful votes
“Very moving Place”
5 of 5 bubbles Reviewed December 1, 2013

Lines were long to get in,have to go thru a few Security Screenings,very moving place,the Pools are amazing,very nice Design.RIP to all the Victims of 9/11 and God bless their Families.

Visited November 2013
Helpful?
Thank Marion G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leland, North Carolina
Level Contributor
213 reviews
61 attraction reviews
common_n_attraction_reviews_1bd8 44 helpful votes
“Sobering and stark”
4 of 5 bubbles Reviewed December 1, 2013

Recently went here with friends for a first visit. A few important reminders. First, do not show up at the 9/11 site before first finding the ticket store several blocks away. Otherwise you will be walking back and forth. Second, there are no bathroom facilities near the memorial, so stop at the church near the ticket store before heading to the memorial. While there, check out the very personal and moving exhibits located throughout the church. Travel light because when you get to the site, you will go through a TSA like screening. The site is memorable. Try to go when it is not crowded. The volunteers, easily identified by their vests, are most helpful so talk to them, they know stuff no one else would know. The two fountains were perfectly symbolic and moving. The museum is not open yet, but will clearly be a great addition to a memorable memorial to a dark day in our history and those individuals who lost their lives.

Visited November 2013
Helpful?
Thank NCTravelfan58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland, Ohio
Level Contributor
148 reviews
89 attraction reviews
common_n_attraction_reviews_1bd8 45 helpful votes
“A Fitting Tribute”
5 of 5 bubbles Reviewed December 1, 2013

We will never forget this tragic day in American history. The memorial is a moving tribute to those we lost to this senseless crime. The twin pools with the inscribed names of the victims allow us to reflect on their memories.

Visited November 2013
Helpful?
Thank Bill K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cumberland, Rhode Island
Level Contributor
168 reviews
39 attraction reviews
common_n_attraction_reviews_1bd8 43 helpful votes
“We will always rember”
3 of 5 bubbles Reviewed December 1, 2013 via mobile

Waited about an hour in lines. We did not get tickets in advance but it didn't seem like there was much benefit to getting the ticket in advance. Went through 3 lines before getting to security. The pools are very calming and nicely done.

Helpful?
Thank SkateGirl314
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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