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“very emotional”

The National 9/11 Memorial & Museum
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9/11 Memorial Museum Admission
Ranked #2 of 1,151 things to do in New York City
Certificate of Excellence
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Attraction details
Fee: No
Recommended length of visit: 1-2 hours
Owner description: The National September 11 Memorial & Museum is a place of remembrance honoring those who perished in the terrorist attacks of September 11, 2001 and February 26, 1993. The 9/11 Memorial consists of two massive pools set within the original footprints of the Twin Towers with 30-foot waterfalls cascading down their sides. The nearly 3,000 names of the men, women, and children killed in the attacks are inscribed into bronze parapets surrounding the twin Memorial pools. The 9/11 Memorial is open daily from 7:30 a.m. - 9:00 p.m. and is free to the public. The 9/11 Memorial Museum displays monumental artifacts linked to the events of 9/11, while presenting intimate stories of loss, compassion, reckoning and recovery that are central to telling the story of the 2001 and 1993 attacks and the aftermath. It also explores the global impact of 9/11 and its continuing significance. The 9/11 Memorial Museum is open Sun - Thu, 9:00 a.m. - 8:00 p.m., last entry at 6:00 p.m. and Fri and Sat, 9:00 a.m. - 9:00 p.m., last entry at 7:00 p.m. Tickets are required. Open Daily.
Reviewed March 3, 2013

The waterfalls are lovely, and the freedom tower looks amazing although they haven't finished building it. There is an eerie sadness here, it is a great memorial to all those who died in this horrible needless tragedy.

Thank catreid462
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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"who lost their lives"
in 3,354 reviews
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in 2,445 reviews
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in 719 reviews
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47,520 - 47,524 of 76,515 reviews

Reviewed March 3, 2013

I really enjoyed coming here!

The line was fast and it was not crowded inside; it is amazing to see what they have made of such a disastrous day. It is a wonderful tribute.

Thank elizabethw001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 3, 2013

Did not book our ticket in advance but what we ended up with was even more amazing. Took a personal tour with a survivor and one other who lost a family member. How does one carry on after such an event? What is important in life? These are the questions you leave wondering about and if lucky get some insight regarding them. First person stories put names and faces to such a tragic event. One of the highlights of our visit! Worth every second, the crowds, the security etc. Life is certainly fragile but it brings great gifts. Stop by the makeshift memorial museum and buy a $15 ticket. You will not regret it!

Thank Laura O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 2, 2013

Having watched the events of 9/11 as they happened on the news from Australia, this was a must visit.

Understandably there was strict security to go through before entering the memorial, luckily the queue moved very quickly.

It was absolutely shocking to see the area which was affected, it was massive.

We were able to feel the enormity of what happened when we saw all of the names around the enormous memorial pools, including mothers with unborn babies which was so hard to read, I cannot imagine the devastation that so many families have had to face.

The pools are so perfect for this memorial, they are calming and so deep that you are just so engulfed by emotion being there.

My son was only a baby when this happened and he has obviously heard about it since, but he actually 'got it' when he saw the size and saw all of the names, we should never forget to teach our children how precious life is.

Unfortunately because we went in winter all of the trees were bare, I would really like to visit when they are all full and green, sort of a reborn feel I would imagine...

1  Thank Keiran W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed March 1, 2013

The 9/11 Memorial would be a compelling place to visit just for its striking physical beauty. But what happened here makes it, for me, hallowed ground, a battlefield memorial, a place like Gettysburg or the Vietnam Veterans Memorial in Washington, D.C., one which we all need to see, and which is both enriching and humbling at the same time.

Also the Fire Department of NY Memorial Wall bronze mural is located at FDNY Engine 10 Ladder 10 nearby. The new One World Trade Center looks peacefully over all. Definitely worth the visit.

Admission is free, but visitor passes are for set times and require advance reservations. I was able to reserve at the 911memorial.org website using my iPhone browser and pick up tickets at the nearby visitor center, but doing it in advance on a regular PC will be easier. Unless you plan to take a cab right to it, it is probably a good idea to have a route mapped from your subway exit because the downtown streets are definitely not on any kind of grid.

Thank DavidJanetTN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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