This place is incredible. We got down to 9/11 via a tour bus, and it was very well signposted to get to the entrance. We had to show our tickets a few times, and go through security, this probably took about 20 minutes, and once through there you can take as long as you want.
Neither myself or my boyfriend personally knew anyone who died on 9/11, but walking around the memorial reading the names was an incredibly emotional experience, and especially seeing where people had left flowers. I don't think they could have come up with a better design for the memorial, it is just breath-taking.
They also have a small visitor centre with items from the towers, and a souveneir shop, where all the money goes towards the memorial and the families.
A sad experience, but a must do.
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