We normally stay at the Marriott Marquis when we travel to NY. Out of many trips over the past 10 years we decided to try a new hotel for our Anniversary. I researched Trip Advisor and found The Chatwal.
- Off the beaten path (noise), but a minute walk to Broadway and all the shops, restaurants and theater district. We walked and never moved our car and never needed a cab. Went to Mary Poppins and Addams Family with dinner at The Lambs Club (in The Chatwal) and AJ Maxwells.
- Feels like home in the midst of a busy impersonal city.
- Extremely clean and I looked. No finger prints, not dust, no hairs, no trash, paper, etc. Everything was perfect. The housekeeping staff deserves big kudo's.
- Lance asked us for the purpose of our visit and while out to lunch flowers were delivered to our room from the Operations Director Mr. Petkovic. Although the flowers today are now a week old, they still look beautiful. This was unexpected and just an example of their service.
- My husband likes early morning coffee. Lance offered to bring up a coffee system. This was delivered quickly. My husband didn't end up using it because the bed was so comfortable he slept past his normal wake-up time so we just went to The Lambs Club for breakfast. We appreciate the extra effort to satisfy my husband's coffee fix, but were pleasantly surprised how quiet the room was which allowed for a long peaceful sleep.
- Turndown service was very nice as well.
- The upscale technical amenities were very nice, but see more details about that below. Our favorites were the TV in the bathroom, the heated toliet seat, and the quick room entry (just wave your key card in front of your door).
- A surprise was the exercise facility, swimming pool and spa. Who knew such a lovely small hotel would have these amenities.
Could be better:
- The technology was confusing and often didn't work. Example: The remote for the bathroom TV is switched. The volume control is the channel changer and the channel changer is the volume control. We had one lamp that we could get to turn off. We pressed every button possible and it never shut off so we had to use towels to untwist very hot light bulbs. We did not report the issue because these were minor inconveniences.
- The standard room was very small and my husband and I are not big people. I wish the bathroom shower was a tad smaller and the vanity a tad larger. The sink face takes up the majority of the vanity area which makes it difficult to have any tolietries or hair dryer on the vanity. The vanity was "open" so we had to put stuff on the floor to get ready because there is no place to put anything.
- The toliet is automated with a lot of fancy attachments. Our favorite was the heated seat. However, the toliet area is narrow and the toliet seat very low. For tall people, your knees are in your chest trying to use the toliet.
- The room had a backgrammon board. We use to love to play backgammon so we decided to take the game to the upstairs bar area and play a few games before our show. Unfortunately, we forgot how to play and there were no instructions in the game. Luckily my husband had his smartphone so we could look up the instructions; however, it would have been nice for a laminated instruction card to have been included with the game for those of us who haven't played in a while.
- Reserve with breakfast included. Breakfast is very good at The Lambs Club, but expensive in comparison. If you reserve the room take the breakfast option. It is well worth it.
- Reserve early if you want a dinner at The Lambs Club. They take reservations 30 days in advance. The meal was reasonably priced for NY. In fact our dinner at AJ Maxwells was $30 more and not any better. Drinking is expensive in NY, so we decided to only drink one of the two nights because a bottle of wine was $80 and it wasn't anything special. A glass was way to expensive so the bottle is a better value, but the wine menu has very few options under $50 a bottle. We aren't cheap people and live in DC area so expensive doesn't scare us off; however, we did think the drink menu for the bar associated with The Lambs Club was over priced. I think they could increase their bar revenue if their prices were more reasonable. We would have endulged more had the pricing been more reasonable.
- Valet parking is $60 a day and $60 every time you want to move the car. However, the garage that your car is parked in is right next to the hotel and is 1/2 the price. If you don't need valet parking or luggage help from the car, just self park and save the money.
- Don't reserve a balcony room. We didn't and I was so glad. Unless you like bird poop on your head, don't waste your money. The internal balcony rooms are bird infested and look out on to nothing - old building windows and window air conditioning units.
- For those familiar with NY, this hotel is across from the Millenium Hotel. When walking on Broadway when you see The Millenium - turn and The Chatwal is across the street.
- If you like Virgils BBQ, it is next door as well as a Subway and a small market. There is also a drug store on 6th Ave in the opposite direction from Broadway.
- You can walk everywhere. Don't waste your money on taxis.
You will not be disappointed. Try The Chatwal.
Thanks to everyone at The Chatwal for making our anniversary weekend very nice and special.
- Official Description (provided by the hotel):
- The Chatwal, A Luxury Collection Hotel, New York.Once home to the prestigious Lambs Club, this Stanford White designed landmark was reborn as The Chatwal in 2010. Fusing Art Deco style with Manhattan’s signature sophistication, The Chatwal has reinterpreted the elegance and glamour of classic New York City.Offering 76 guest rooms, inclusive of 27 suites, The Chatwal features a current pool, 24 hour fitness center and is home to The Red Door Spa by Elizabeth Arden. Guests are invited to enjoy celebrated “Iron Chef” Geoffrey Zakarian’s Lambs Club Restaurant, featuring modern American Cuisine. Wireless internet access and butler service is complimentary to all guest rooms. ... more less
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- Also Known As:
- The Chatwal Hotel New York City