We are regular visitors to New York and have to confess to being generally underwhelmed by the service in even the 'best' hotels. The Chatwal was a refreshing change as the service was excellent from the date of our arrival until the moment we left. Whilst we didn't make use of many of the services the hotel has to offer, the reception, concierge, doorman and bar staff were all attentive, efficient and cheerful.
The hotel itself has a modern 'art deco' feel and, upon entry, provides a calm contrast to the hustle of Times Square outside. The rooms feel luxurious and are well equipped (note in particular the heated toilet seats!) although a little small when compared to other hotels we have used in Manhattan. On the negative side, the breakfast was uninspiring (there are much better options nearby) and the complete lack of a view from our rooms on the third floor somehow detracted from the feel of being in New York where having a good view of the skyline always seems like an important part of any visit.
- Official Description (provided by the hotel):
- The Chatwal, A Luxury Collection Hotel, New York.Once home to the prestigious Lambs Club, this Stanford White designed landmark was reborn as The Chatwal in 2010. Fusing Art Deco style with Manhattan’s signature sophistication, The Chatwal has reinterpreted the elegance and glamour of classic New York City.Offering 76 guest rooms, inclusive of 27 suites, The Chatwal features a current pool, 24 hour fitness center and is home to The Red Door Spa by Elizabeth Arden. Guests are invited to enjoy celebrated “Iron Chef” Geoffrey Zakarian’s Lambs Club Restaurant, featuring modern American Cuisine. Wireless internet access and butler service is complimentary to all guest rooms. ... more less
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- Also Known As:
- The Chatwal Hotel New York City