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“Quite luxury close to Times Square” 4 of 5 stars
Review of The Chatwal, A Luxury Collection Hotel, New York

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The Chatwal, A Luxury Collection Hotel, New York
Ranked #37 of 479 Hotels in New York City
Certificate of Excellence
Palm Desert, California
Level Contributor
467 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
“Quite luxury close to Times Square”
4 of 5 stars Reviewed June 22, 2014

The Chatwal provides well appointed rooms, with numerous amenities, between 6th and 7th Avenues and close to the diamond shopping district and Times Square. The beds are comfortable and rooms quiet, unique for New York. The hotel is a member of the Starwood program. They have a Red Door spa and provide a range of quality services there. They also have an exercise room and a small pool. Missing is a business centre but the concierge will print docuemnts for you and the hotel will loan you a laptop to use with the wifi in the lobby.

  • Stayed June 2014, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Marty911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,033 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (281)
Date | Rating
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  • Chinese (Simplified) first
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  • English first
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English first
Greenwich, Connecticut
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 18, 2014

Great SPG Hotel with a boutique feel. The staff is very polite and helpful and checking in is surprisingly easy even though it is in the heart of mid-town. Nice gym and the steam shower is perfect after a workout. The rooms are modern and beautiful. The bathroom is 5 Star. To boot the managers really care about ensuring your stay is nothing short of perfect !

Room Tip: Book early as this Hotel is in high demand due to its location and books up quickly - this way you c...
See more room tips
  • Stayed June 2014, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Nick S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Axel_Fischer, Manager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review, July 21, 2014
Dear Nick S,

We appreciate you taking the time to share a few thoughts. It is wonderful to know you enjoyed a comfortable, relaxing stay from check-in to checkout. Like all Starwood hotels and resorts, we take great pride in providing exceptional service and look forward to serving you again soon. Thanks again, and take care.

Sincerely,

Axel Fischer, Hotel Manager
The Chatwal, A Luxury Collection Hotel, New York
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
83 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed June 17, 2014

I've stayed at many hotels in NYC, and this is one of the best. The room was the quietest I have ever stayed in in Midtown. In fact, we pleasantly ended up sleeping well past when we intended due to the comfort and quietness of the room. The rooms are well appointed with electronic room controls for the drapes, lights, etc. Bathroom is large with a nice rain shower and fancy Toto toilet seat.

The service from the staff is also great. They all went out of their way to help us.

I would definitely go out of my way to stay there again.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Charlotte616
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Centerville, Utah
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed June 16, 2014

The Chatwal is the classiest hotel I have stayed in in New York. The location was around the corner from Times Square and the subway was close. The bed was very comfortable and the bathroom was incredible. I loved the shower and the heated toilet seat was great. Even though we were steps from the chaos of Times Square, our room was extremely quiet. The service was topnotch each and every time we encountered an employee. I would definitely recommend this hotel.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Cari J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
54 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed June 16, 2014

I stayed here for 6 nights a fantastic location just a stones throw from Times Square. Couldn't fault the staff impeccable in every way and the room was fantastic (especially the bathroom) though i did find the room a little dark and had to resort to using the torch on my iphone at times to find things in my suitcase!

Room Tip: One with bigger windows and/or one that doesn't overlook a wall to maximise daylight.
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  • Stayed June 2014, traveled on business
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Tenkster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Axel_Fischer, Manager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review, July 21, 2014
Dear Tenkster,

Thank you for reviewing your recent six-night stay at The Chatwal. We are pleased to know you enjoyed your time with us an received impeccable service to go with fantastic accommodations. We hope to welcome you back next time you're in New York and feel confident that you'll find improved lighting upon your return. Please do not hesitate to get in touch if you need anything at all.

Sincerely,

Axel Fischer, Hotel Manager
The Chatwal, A Luxury Collection Hotel, New York
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed June 14, 2014

Pros:
1. Suite with balcony is superb. The outdoor area is extremely spacious. The room itself is modern, clean and fully-equipped and the bathroom is fit for a king.
2. Times Square is right next door and a short walking distance to all the shops and restaurants around 5th Ave.
3. Staff are friendly and professional.
Cons:
1. None.
Tips:
1. Theatre-goers paradise hotel location.

Room Tip: Suite with terrace is a must.
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank bschroederly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Axel_Fischer, Manager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review, July 21, 2014
Dear Schroediee,

Thank you for taking the time to review our hotel. It sounds as though you enjoyed spacious accommodations and an exceptional stay here in the heart of the Theatre District. We hope to continue welcoming you back to The Chatwal for years to come. Please don't hesitate to get in touch if you need anything at all.

Sincerely,

Axel Fischer, Hotel Manager
The Chatwal, A Luxury Collection Hotel, New York
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
8 reviews
4 hotel reviews
5 of 5 stars Reviewed June 13, 2014

Excellent hotel in very central location close to Times Square. Staff were very friendly and helpful - nothing was too much bother. Room was very well equipped, modern, clean and very comfortable. The shower was fantastic! Will definitely stay there again whether on business or pleasure.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank rjw1501
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Axel_Fischer, Manager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review, July 21, 2014
Dear rjw1501,

Thank you for the kind words. We are pleased to hear you found everything to your liking and received friendly, helpful service. Please let us know if there's anything we can do to be of service to your next stay.

Sincerely,

Axel Fischer, Hotel Manager
The Chatwal, A Luxury Collection Hotel, New York
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Chatwal, A Luxury Collection Hotel, New York

Property: The Chatwal, A Luxury Collection Hotel, New York
Address: 130 W 44th St, New York City, NY 10036-4011
Phone Number:
Location: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Spa Hotel in New York City
#19 Romantic Hotel in New York City
#32 Luxury Hotel in New York City
#40 Business Hotel in New York City
#84 Family Hotel in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Chatwal, A Luxury Collection Hotel, New York 5*
Number of rooms: 76
Official Description (provided by the hotel):
The Chatwal, A Luxury Collection Hotel, New York.Once home to the prestigious Lambs Club, this Stanford White designed landmark was reborn as The Chatwal in 2010. Fusing Art Deco style with Manhattan’s signature sophistication, The Chatwal has reinterpreted the elegance and glamour of classic New York City.Offering 76 guest rooms, inclusive of 27 suites, The Chatwal features a current pool, 24 hour fitness center and is home to The Red Door Spa by Elizabeth Arden. Guests are invited to enjoy celebrated “Iron Chef” Geoffrey Zakarian’s Lambs Club Restaurant, featuring modern American Cuisine. Wireless internet access and butler service is complimentary to all guest rooms. ... more   less 
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Also Known As:
The Chatwal Hotel New York City

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