I had high expectations of The Chatwal after reading all of the enthusiastic reviews, none of which are false, but a bit overly-glowing in my opinion. Yes, this is a very nice, new, unique Starwood participating hotel (use your points here, don't pay $548). Location=A steps to Times Square; Service=A; Room: A- Avg/a tad small even for NYC standards, but having a patio adds space. Bed=A; Bathroom overall=B (huge shower steals all of the space) W/your stuff, it gets cluttered and space-less quickly. Bidet fans will be thrilled. Shower=A+. Desk=C- Only 2 electrical outlets available? If you got gadgets, you can only charge 2 at a time. Business travel beware...desk more like a makeup stand. Minor detail they can fix, Little table space. As you'll see from my pix, and I know I'm not a very tidy person, but room got very cluttered very fast due to last of table/place to put stuff. No where to hang garment bag due to overly thick leather clad doors. Service=A- Kudos to Brad at front desk and the butler. Room Service=A- (a bit pricey, but a neat presentation of what would typically be scrambled eggs, toast and bacon.) Based on room service, I wish I had tried the Lamb Club restaurant. Other: touchscreen master control for everything: lights, AC, and even the drapes. Sure to delight gadget lovers. Leather clad closet units will thrill closet lovers. This brown, masculine "superior room" had a nice walk-out balcony w/table and chairs. Overall, despite the double doors, a dark room, even w/all of the lights on. Chatwal is what all four star hotels should strive to achieve. Overall, thumbs up, w/few flaws. If you're sick of the typical major chain hotel w/same boring rooms, then check Chatwal out. It's great, but not the best hotel in NYC by far.
- Official Description (provided by the hotel):
- The Chatwal, A Luxury Collection Hotel, New York.Once home to the prestigious Lambs Club, this Stanford White designed landmark was reborn as The Chatwal in 2010. Fusing Art Deco style with Manhattan’s signature sophistication, The Chatwal has reinterpreted the elegance and glamour of classic New York City.Offering 76 guest rooms, inclusive of 27 suites, The Chatwal features a current pool, 24 hour fitness center and is home to The Red Door Spa by Elizabeth Arden. Guests are invited to enjoy celebrated “Iron Chef” Geoffrey Zakarian’s Lambs Club Restaurant, featuring modern American Cuisine. Wireless internet access and butler service is complimentary to all guest rooms. ... more less
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- Also Known As:
- The Chatwal Hotel New York City