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“Reasonable value, good location”

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Hilton New York Fashion District
Ranked #190 of 473 Hotels in New York City
Certificate of Excellence
Reviewed October 21, 2013

We love being in Chelsea, and this was a decent choice for a weekend. Room was furnished well, staff were extremely helpful. The roof garden with retractable roof is definitely a plus, although you don't have to be a guest to use it: great night time views of the city. With the exception of the semi-public restroom near the restaurant, everything was clean and tidy.

  • Stayed: October 2013, traveled as a couple
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Thank Mainemal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonNYFashion, Guest Relations Manager at Hilton New York Fashion District, responded to this reviewResponded October 24, 2013

Dear Mainemal,

Thank you for the nice review about your stay with us!
We are so pleased you enjoyed your stay with us and that our location was perfect for your weekend trip to NYC.
I will definitely share your comment about restaurant bathroom cleanliness with our director of restaurant to prevent from repeating.
We look forward to having you stay with us again.

Ahram Suh
Guest Services Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,898 - 1,904 of 3,569 reviews

Reviewed October 15, 2013

This was not my favorite New York hilton. The rooms were small and smelled like smoke. However it did have a nice size bathroom. If you are going for business not a bad choice but if you are going for vacation I would pick another hotel. It is about a 15-20 walk to Times Square. The hotel breakfast was good.

  • Stayed: October 2013, traveled solo
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1  Thank Citygirl579
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonNYFashion, Guest Relations Manager at Hilton New York Fashion District, responded to this reviewResponded October 16, 2013

Dear Citygirl579,

Thank you so much for taking the time to post a review of Hilton New York Fashion District. I am disappointed that your visit with us was not as pleasant as we all would have liked. I will definitely address your concerns about odor with our Director of Housekeeping to prevent from happening again. We are trying to strive to make our guests feel comfortable as much as possible during their stay so I really do appreciate your feedback. Please don't hesitate to contact me directly and I will make every effort to restore your confidence in us. We would look forward to having an opportunity to welcome you back and delivering the level of product and service you have every right to expect from Hilton!

Ahram Suh
Guest Services Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 14, 2013

Second time I've stayed at this property, very good location, nice rooms, good staff, all the hallmarks of a good business hotel. Kudos to the doormen who are very dilligent in flagging down a cab when one is required (cabs don't seem to like 26th Street in the morning), they consistantly went out of their way to get one for me each time it was required. Also, if you're going to JFK from the property, check out their 'house car', the cost w/tip is less than a cab, was a nice suggestion by the doorman and a relaxing drive to the airport....!

  • Stayed: September 2013, traveled on business
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Thank LVConsul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonNYFashion, Guest Relations Manager at Hilton New York Fashion District, responded to this reviewResponded October 15, 2013

Dear LVConsul,

Thank you so much for awesome reviews about Hilton New York Fashion District! It's fantastic to hear your both stays were great! Our Staff often get compliments on how friendly and helpful they are so I am glad you caught our doormen delivering exemplary service to our guests.
We would very much look forward to another opportunity to provide you with the level of service you have every right to expect from Hilton. Thank you for choosing Hilton New York Fashion District!

Ahram Suh
Guest Services Manager

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Reviewed October 10, 2013

Stayed on a business trip for a couple of nights. Centrally located, rooms are nice, clean and comfortable.
As usual in N.Y. you'll hear the garbage trucks cleaning up, the rooms are pretty quite but if you are near the elevator, like I was, you'll hear every cleaning person and guest on the move. Beware. The bed was comfortable, nice TV, clean bathroom and big clean shower. Ate at the resturaunt attached and they have very good food. The bar is another story. I was there with a group and even though they had staff no one waited on us. When they did they forgot one persons beer among other small issues. The bartender was very nice but the waitress was a bit off. Maybe it was a bad night. Breakfast buffet was very good.
The hotel is at Fashion and 26th so it's a bit of a walk to Times Square but if the weather is nice it's a nice walk. Close to Little Italy and Chinatown, NYU and Soho. Coffee shops and places to eat are very close. Hotel staff was very nice and helpful.

Room Tip: Stay away from the elevator rooms! Pick a room on the upper levels if you can. You might get a great...
See more room tips
  • Stayed: October 2013, traveled on business
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1  Thank lpeck93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonNYFashion, Guest Relations Manager at Hilton New York Fashion District, responded to this reviewResponded October 14, 2013

Thank you so much for your review of our hotel. I'm really glad to hear that you enjoyed your stay with us especially at RARE Bar & Grill! I wish we would have had the chance to correct the noise issue that was affecting your experience with us during your stay. Please do not hesitate to contact me for your next visit and I will make sure you will receive the quietest guest room in house!

Ahram Suh
Guest Services Manager

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Reviewed October 10, 2013

The hotel itself is in a pretty good location - easy walking through Chelsea, easy to get further up or downtown. The place seems relatively modern and the building and rooms are in good condition. On checking in I was handed an amenity bag, with two bottles of water and a small box of snacks which was a nice touch.

Rooms nothing much to write home about - but nicely appointed and the sort of size you would expect for a hotel in the city. The elevators were the biggest frustration with this hotel - if you stay here, be prepared to wait a while for the elevators to arrive on your floor - so if you need to get down to the lobby in a hurry, prepare ahead.

Stayed: October 2013, traveled on business
Thank stev123460
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonNYFashion, Guest Relations Manager at Hilton New York Fashion District, responded to this reviewResponded October 12, 2013

Dear stev123460,

Thank you for being a loyal guests at Hilton Hotels. We provide amenity bags to our HHonors elite members for warm welcoming. However, we do apologize you were not satisfied with our elevators.
We would look forward to having an opportunity to welcome you back and delivering the level of product and service you have every right to expect from Hilton New York Fashion District.

Ahram Suh
Guest Services Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 9, 2013

Hilton Fashion was recommended to us for its central location, convenience to subway and comfortable walking distances to most places of attraction. The whole staff was very good except there was a mis- and non- information incident at the Front desk which I am still chasing...a cost to me of US$156.00 after to and froing in and out of my daughter and I's credit cards to the tune of US$2000.00 plus the exchange rate and conversion fees of the A$.

Room Tip: Take floors above Floor 10 for quiet and go for a deluxe, 2 double beds for 2 people.
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  • Stayed: August 2013, traveled with family
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Thank Bernadette L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonNYFashion, Guest Relations Manager at Hilton New York Fashion District, responded to this reviewResponded October 12, 2013

Dear Bernadette L,

I am so sorry to read your experience with Front Desk did not meet your expectations. Of course, we never want our guests to feel that way about our Front Desk. As matter of fact, our Accounting Department already reached out to you so we can resolve the issue with your bank charge.
Please do not hesitate to contact me anytime if you need any further assistance.
Again, I do apologize for the inconvenience and feel free to contact me the next time you are planning a visit to New York City so that I may ensure a perfect stay, start to finish!

Ahram Suh
Guest Services Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 9, 2013

Good location if you need to be around Union Station As a Hilton Diamond, you get free breakfast in the restaurant. There's a special menu which you can order off of. Or, you can get the buffet. All rooms are pretty much the same and are decent size for New York. I've stayed 4 or 5 times, and there has been elevator trouble a few times.

Stayed: July 2013, traveled on business
Thank Dee E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonNYFashion, Guest Relations Manager at Hilton New York Fashion District, responded to this reviewResponded October 12, 2013

Dear Dee E,

Thank you for this great response and feedback about our breakfast option. It is great to see you had an overall fantastic stay. However, we do apologize for the shortcomings you experienced with our elevators. We have finished maintenance on our elevators so they are all now in working condition. We truly hope to have the opportunity to welcome you back soon so we may ensure a perfect stay, start to finish!

Ahram Suh
Guest Services Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton New York Fashion District

Address: 152 West 26th Street, New York City, NY 10001-6975
Phone Number:
Location: United States > New York > New York City > Chelsea , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Wheelchair access
Hotel Style:
#74 Business Hotel in New York City
#114 Romantic Hotel in New York City
#138 Luxury Hotel in New York City
Price Range: $145 - $486 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton New York Fashion District 4*
Number of rooms: 280
Official Description (provided by the hotel):
Hilton New York Fashion District offers stunning design, exemplary service and four-star amenities in the heart of the Fashion District. Located on West 26th Street just off of 7th Avenue, in one of Manhattan's most sought-after neighborhoods, Hilton New York Fashion District is just steps away from the Fashion Institute of Technology (FIT), the Empire State Building, Madison Square Garden, Herald Square and the world's largest Macy's. Walk to New York City's best restaurants, nightlife, and shopping, as well as experience the Chelsea Piers, Times Square, Broadway theaters, Jacob Javits Convention Center and trendy neighborhoods such as SoHo, TriBeCa and Greenwich Village. Hilton New York Fashion District offers stylish guest rooms plus a full-service restaurant, RARE Bar & Grill, a rooftop bar with breathtaking views, a 24/7 fitness center, business center and three meeting rooms. ... more   less 
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Also Known As:
Hilton New York Fashion District Hotel New York City

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