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Hilton New York Fashion District
Ranked #184 of 469 Hotels in New York City
Certificate of Excellence
Reviewed November 17, 2012

When I had a problem with the heating in the room the manager Eliza did a fantastic job sorting it out. He was helpful and courteous - beyond expectations. Overall prompt service made me feel welcome. Well-located for midtown.

  • Stayed: November 2012, traveled solo
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Thank Elaine L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,171 - 2,177 of 3,487 reviews

Reviewed November 15, 2012

Definitely a very good location in Manhattan, a few blocks away from the tourist areas.
The rooms are small but quite comfortable as long as you are in a high enough floor and not on the street side (very noisy, as everywhere in New York).
Service is not always nice but generally helpful enough (not at the level you would expect from a Hilton, though !)
The card entry system is fairly inconvenient and the "security" explanation that was given to us is a joke, since you can take the stairs. The gym is quite small and not very well equipped.
The bar downstairs is good and friendly, but the rooftop one is a total "miss": although the view is great, the decor is terrible, the service barely OK and the menu really discouraging.

Room Tip: Ask for a room in a higher floor and not on the street side
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  • Stayed: November 2012, traveled on business
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1  Thank TGDFDB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonNYFashion, Guest Relations Manager at Hilton New York Fashion District, responded to this reviewResponded December 12, 2012

Thank you for your response. We know you have many choices when staying in New York City so we thank you for choosing Hilton New York Fashion District. I apologize that your stay was less than perfect and we wish we would have had the chance to correct the noise and service issue that was affecting your experience with us. We highly value and respect each and every one of our guests so we do appreciate your feedback. Please do not hesitate to contact me the next time you are planning a visit to New York City so that I may ensure the quietest room in house.

Ahram Suh
Guest Services Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 13, 2012 via mobile

We stayed over the weekend the marathon was to occur. We were disappointed they would not allow cancellation given the exceptional circumstances. The stay was fine although the rooms are small given the costs. Service was nice and helpful. Position of the hotel is handy - walk able from penn station and close to times square the meat packing district etc. it's far enough from times square to be relaxing. Overall the hotel is solid but below average value for mOney.

  • Stayed: November 2012
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Thank kellyenz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonNYFashion, Guest Relations Manager at Hilton New York Fashion District, responded to this reviewResponded November 14, 2012

Thank you for taking the time to share feedback and experience at Hilton New York Fashion District! I apologize that we were unable to meet your expectations during your most recent stay with us. We know you have many choices when staying in New York City so we thank you for choosing Hilton New York Fashion District.

Ahram Suh
Guest Services Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 8, 2012

Very good Location at this hotel. Very trendy for it being a Hilton, looks more like a small W hotel or a morgans group hotel. Rooms were very small, very similar to the W on lexington if you have stayed there.
I was only there for a night, good check in, no upgrade or anything (Diamond Member). I wasnt even told that there was no upgrade available or something. After check in went to get some food and the elevators weren't working. Had to go down the stairs and never got an apology or even a notice to my rooms that the elevators were back and working. The weird thing is that they lock 1 of the elevators to take people to the lounge on the roof. And even though the other elevators werent working they didn't even try to accomodate the guests of the hotel.

Didnt try breakfast or the hotel restaurant. They bellmen did a good job of getting me a cab to the airport, kudos to them!

It was an ok experience, would definitely look for other hotel when in NYC, rate was 379 so i am sure I can find something nicer for that price even in NYC.

Good air conditioning! and nice bed!!

  • Stayed: September 2012, traveled as a couple
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1  Thank panajoe81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonNYFashion, Guest Relations Manager at Hilton New York Fashion District, responded to this reviewResponded November 14, 2012

Thank you so much for your review of our hotel. Our property gets compliments about being boutique and design hotel located in fashion district. It's not necessarily cater to every taste however we are trying to strive to make our guests feel comfortable as much as possible during their stay.
We had an issue with elevator however it's back to normal.
Please don't hesitate to contact me directly and I will make every effort to restore your confidence in us. We would look forward to having an opportunity to welcome you back and delivering the level of product and service you have every right to expect from Hilton!

Ahram Suh
Guest Services Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 8, 2012

This was the place to stay for a night in order to attend a gallery opening nearby. Clean and comfortable with a nice exercise facility, and the price was right. However, not much great restaurtants around. It happened their card entry system was down for the day, so they escorted me up and open the door for me every time.

  • Stayed: November 2012, traveled solo
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Thank JPDallas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 8, 2012

From the moment we arrived to the moment we left all the staff were so helpful,Room and bathroom was very clean and well presented, great pod style coffee machine in the room which made a nice change to a old kettle! hotel is situated about a 10-15 minute walk from Times square, so is central, Both restaurant and room service were great, bar up top has great views.
We are looking to go back to New York soon and would defiantly go back to this hotel.

Room Tip: Ask for a room high up facing up Manhattan, the views will be amazing at night, as in the picture i...
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  • Stayed: December 2011, traveled as a couple
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Thank Lee C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonNYFashion, Guest Relations Manager at Hilton New York Fashion District, responded to this reviewResponded November 14, 2012

Thank you so much for your review of our hotel. I'm really glad to hear that you enjoyed your stay with us. We would very much look forward to another opportunity to provide you with the level of service you have every right to expect from Hilton. Thank you for choosing Hilton New York Fashion District!

Ahram Suh
Guest Services Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 7, 2012

I stayed 3 nights at this hotel. The room was small, but I expect that of NYC hotels. The room was clean, for the most part. Staff was friendly. My one complaint was that I had a nice window view of a brick wall,this was not the fault of the staff though. Location is good if in town for work I downtown area or in for theater shows as the places to eat around the area are plentiful.

Room Tip: Request a room on the front of the building, at least you will see something.
See more room tips
  • Stayed: November 2012, traveled on business
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Thank FamilyGuyPBI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton New York Fashion District

Address: 152 West 26th Street, New York City, NY 10001-6975
Phone Number:
Location: United States > New York > New York City > Chelsea , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Wheelchair access
Hotel Style:
#75 Business Hotel in New York City
#111 Family Hotel in New York City
#115 Romantic Hotel in New York City
#139 Luxury Hotel in New York City
Price Range: $149 - $521 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton New York Fashion District 4*
Number of rooms: 280
Official Description (provided by the hotel):
Hilton New York Fashion District offers stunning design, exemplary service and four-star amenities in the heart of the Fashion District. Located on West 26th Street just off of 7th Avenue, in one of Manhattan's most sought-after neighborhoods, Hilton New York Fashion District is just steps away from the Fashion Institute of Technology (FIT), the Empire State Building, Madison Square Garden, Herald Square and the world's largest Macy's. Walk to New York City's best restaurants, nightlife, and shopping, as well as experience the Chelsea Piers, Times Square, Broadway theaters, Jacob Javits Convention Center and trendy neighborhoods such as SoHo, TriBeCa and Greenwich Village. Hilton New York Fashion District offers stylish guest rooms plus a full-service restaurant, RARE Bar & Grill, a rooftop bar with breathtaking views, a 24/7 fitness center, business center and three meeting rooms. ... more   less 
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Also Known As:
Hilton New York Fashion District Hotel New York City

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