I lived in New York and have reasonable expectations of what you get at hotels in the city. I was disappointed by the Flatiron Hotel.
I'll start off by saying that this hotel is in a perfect, convenient location. That is key. It goes downhill from there. I agree with others who say this is not a 4 star hotel. I've stayed at many boutique hotels, frequently with Kimpton--and if you think that's the level of service/ambiance you'll get here, you're wrong. The whole hotel seemed a bit haphazard--from the bizarre lobby with aquarium and a very loud bar/live performance area--to the room which was very gimmicky/electronic/digital, but nothing really worked right. I had to switch rooms because things weren't working properly in my first room. The size is ok--nothing to be excited about--but normal for a NY hotel. I also wasn't impressed with the service. They were willing to help when asked but definitely nothing above and beyond. Also, they make you pay to store your bags... Seriously? At a hotel that's theoretically a 4 star? That's just a service you provide for people who are paying $ already to stay with you.
This hotel is aspiring to be something cool, hip, high end. But on all accounts, it does not succeed.
Finally, I had horrible sleep staying here. I live in a city--on a traffic circle--so I'm not sensitive about sound. I'd read about the bands downstairs so requested a room on a high floor. I got floor 5. I could hear the pounding of the bar downstairs and the live music until past 2 am. This is NOT a comfortable place to stay. Not the worst. But I'd sooner stay at the Chelsea Hampton Inn next time than here!
- Official Description (provided by the hotel):
- The Flatiron Hotel - Modern Luxury Hotel in New York Located in the heart of Manhattan, the Flatiron Hotel is a sophisticated, exciting way to experience New York. With modern, luxurious rooms and amenities, the Flatiron Hotel is a destination in and of itself in the center of New York's most vibrant area. ... more less
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