Approaching the Statue of Liberty booth in Battery Park, we were approached by numerous sales staff claiming they were the only option to view the Statue if we didn't have previous reservations. We now know that wasn't true. We ended up walking a mile and a half to Pier 16, then had to wait nearly two hours for our reservation. I wouldn't recommend the open upper deck on 30 degree windy days, but it was our only option. Once aboard, the tour guide was excellent and did a great job making history fun. We were never provided the hop on, hop off service we paid for. Stick to the Statue of Liberty tour for value and comfort.