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Reviewed July 6, 2019 via mobile

The staff made the experience. Everyone was super cheerful and made you feel right at home. The room was adequate and the beds were comfortable. It's close to Time Square so getting around is pretty easy. Elevators are a tad slow and the rooms were not done up until later in the day. On the other negative experience was having to step over some individuals with drug problems that were sleeping in doorways. Would not hesitate to come back here again. Breakfast room got pretty busy and catching an elevator became a challenge.

Date of stay: July 2019
Trip type: Traveled as a couple
2  Thank Rdrambuie
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Henry L, Front Office Manager at Hampton Inn Manhattan/Times Square South, responded to this reviewResponded July 7, 2019

Dear Rdrambuie,

Thank you for your review. It's great to know that you will come and stay with us again!

Travel Safe,
Henry L
Front Office Manager
Hampton Inn Times Square South

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 6, 2019

Really liked this location. All staff were cheerful, nice and helpful!
Some work going on in the garment district but it is not noisy or intrusive in any way. Location was perfectly located and we had access to all kinds of food and metro locations.

Date of stay: July 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
1  Thank GlobeTrotting463134
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Henry L, Front Office Manager at Hampton Inn Manhattan/Times Square South, responded to this reviewResponded July 7, 2019

Dear Valued Guest,

The staff and I were very pleased to have you stay with us. It's great to read that you enjoyed the location and food, We have a lot of local choices that at times hard to choose from because they are all so good!

We hope to see you again!

Sincerely,
Henry L
Front Office Manager
Hampton Inn Times Square South

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 3, 2019

I stay at a lot of hotels from 5 stars to two. In my many years, I’m somewhat of an expert where quality is concerned.

I can honestly say this Hampton was simply amazing. The staff was very professional and kind. They even remembered my name.

All the staff couldn’t be friendlier. And the cleaning staff was polishing areas most 5 star hotels don’t even clean.

This place gave 5 star treatment and I recommend their hotel. Great location as well.

Date of stay: June 2019
Trip type: Traveled solo
1  Thank flight1962
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Henry L, Front Office Manager at Hampton Inn Manhattan/Times Square South, responded to this reviewResponded July 7, 2019

Dear Valued Guest,

Thank you for the 5 STAR rating. It's a pleasure to read your excitement and overall satisfaction with our hotel. Please come and visit us again!

Sincerely,
Henry L
Front Office Manager
Hampton Inn Times Square South

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 3, 2019

Location was great, staff was friendly, hotel was clean. There are only two elevators to service 30+ floors which get very busy while the hotel has cleaning staff on site, so expect lengthy waits when trying to get to your room or leave your room. All of the staff was exceptionally friendly no matter how busy they were or what time, my friends and I came back to the room after 4am every day. One person really stood out as being very sincere and truly genuine with his conversation, James or Jim at the front desk (he goes by both) was always a bright spot when my group was greeted by him. Congrats to the staff at this hotel for being a star with hospitality and bravo to Jim for standing out as our favorite employee of our trip.

Date of stay: June 2019
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
1  Thank Relax31481835161
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Henry L, Front Office Manager at Hampton Inn Manhattan/Times Square South, responded to this reviewResponded July 7, 2019

Dear Valued Guest,

Thank you for noticing one of the many things why our hotel stands out amongst the others. We strive for perfection when it comes to hospitality. Jim (or James) wanted me to tell you that he was thrilled to read your review and thanks you very much for staying with us, as do I and the entire team! We hope to see you again!

Sincerely,
Henry L
Front Office Manager
Hampton Inn Times Square South

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 2, 2019

The room was small, bathroom door hit the sink, the corridors on the floors are narrow and the elevators cannot accommodate the amount of guests. All and all, not worth the price and did meet expectations for a Hampton Inn.

Date of stay: June 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
1  Thank Cosmopolitan284363
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Henry L, Front Office Manager at Hampton Inn Manhattan/Times Square South, responded to this reviewResponded July 7, 2019

Dear Valued Guest,

Thank you for providing us your experience, Our hotel is of a standard size for hotels located in midtown Manhattan. I would like to apologize that it was too small for your stay with us. We try our very best to optimize all the space in the room for your ultimate comfort, Sorry we fell short of that.

Thank you again for staying with us.

Sincerely,
Henry L
Front Office Manager
Hampton Inn Times Square South.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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