I am a pretty good traveler. I spend over 100 nights a year on the road so I try to be accommodating and understanding of the staff. I can roll with things pretty easily but really had a hard time trying to understand why the staff was just rude.
I had a one night stay as I needed to overnight in NY because of my flight. Got to the hotel and asked them in help in resolving a small issue which any other hotel would have done without a problem, especially being a Hilton Diamond Member. Of course, the help they gave was non existent and when I asked for a manager a lady came out and pretty much yelled at me.
I will NEVER stay at this hotel again. I should have picked the other hotel on my list but thought the $20 savings would be worth it. Same on me. Never again.
- Official Description (provided by the hotel):
- Stay in Times Square and wake up to all of the great attractions the city has to offer. The newly renovated Hampton Inn Manhattan/Times Square South is the perfect base for travelers looking to experience everything New York has to offer from concerts at Madison Square Garden to Broadway theatre productions and the works of the world’s most famous artists at the Museum of Modern Art. Walk to Central Park or hop on the subway and travel to other famous attractions throughout the city. When you return from a long day of experiencing all of the sights and sounds the city has to offer, you can relax in a clean and fresh Hampton bed® and stay connected using our high speed internet. When you wake up you can enjoy our signature complimentary breakfast with free coffee and tea throughout the day. ... more less
- Reservation Options:
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- Also Known As:
- Hampton Inn Manhattan / Times Square South Hotel New York City