We came to NYC for a couple nights to celebrate a friend's bday. Chris at the front desk was so kind, accommodating, funny, ummm the list could go on. He was helpful but more than that, really listened to what we needed. He even called a restaurant to see if they could keep the kitchen open since we got in late and were still hungry.
Nelson was also at the front desk. He was very friendly and welcoming. I know it seems like that comment is plain but the thing is, I haven't had a customer service level from the front desk of any hotel like this in the past 10 years. Again, we felt listened to and cared for.
As a matter of fact, everyone that we came into contact with was friendly and smiling.
The rooms were clean and space efficient (it is always small in NYC) and easy access to a lot of great stuff. I was surprised as to all the restaurants available right on 9th Ave.
I would definitely go back here again because of the service, cleanliness and location. Oh, and breakfast was free!
Thank you to the staff for making our stay memorable. We felt well taken care of.
Julie and Lauren
- Official Description (provided by the hotel):
- Stay in Times Square and wake up to all of the great attractions the city has to offer. The newly renovated Hampton Inn Manhattan/Times Square South is the perfect base for travelers looking to experience everything New York has to offer from concerts at Madison Square Garden to Broadway theatre productions and the works of the world’s most famous artists at the Museum of Modern Art. Walk to Central Park or hop on the subway and travel to other famous attractions throughout the city. When you return from a long day of experiencing all of the sights and sounds the city has to offer, you can relax in a clean and fresh Hampton bed® and stay connected using our high speed internet. When you wake up you can enjoy our signature complimentary breakfast with free coffee and tea throughout the day. ... more less
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- Also Known As:
- Hampton Inn Manhattan / Times Square South Hotel New York City