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“Awesome staff, clean rooms, quick service”

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Hampton Inn Manhattan/Times Square South
Ranked #245 of 466 Hotels in New York City
Certificate of Excellence
Tulsa, Oklahoma, United States
Level 4 Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Awesome staff, clean rooms, quick service”
Reviewed January 27, 2013

Me and a friend stayed here for leisure. The hotel rooms were super small, but clean. The staff was extra friendly and helpful with directions and suggestions. The hotel was close enough to Times Square though not in Times Square and It was convenient to the subway. I would stay here again in a heartbeat. And it wasn't a bad deal for the money.

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank D_Hurd1913
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luis S, Front Office Supervisor/Auditor at Hampton Inn Manhattan/Times Square South, responded to this review, January 27, 2013
D_Hurd1913 ,

Thank you so much for your review. We are very happy that our staff, service, location and amenities were enough for you to enjoy your stay with us. We look forward to many ore stays in which we will do our best to make each stay better then your last.

all the best,

_______________________________

Luis. Santiago

Front Office Supervisor/Auditor

Hampton Inn Time Square South
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,407 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (377)
Date | Rating
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English first
Melbourne, Australia
Level 6 Contributor
138 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
Reviewed January 27, 2013

During our 3 week tour of USA, we stayed in 7 hotels and this was by far my favorite.
PROS
- amazing team of staff all over the place. Friendly, humble, helpful, knowledgeable and make u feel like family rather than a foreign guest.
- high speed wifi in room. Easy, hassle free.
- very generous free breakfasts.
- free hot drinks all day.
- perfect location, everything a short walk away yet still reasonably quiet.
- two comfortable chairs in standard room.
- lots of storage space in room.
- feels safe and secure.
- very accomodating. Allowed us late check out, extra pillows, blankets and toiletries provided with a smile upon request.
CONS
- air con bit noisy, specially at night in 20F.
- no bath or bar fridge in room
CONCLUSION:
Great value, highly recommended, would definitely stay here again.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mmatley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luis S, Front Office Supervisor/Auditor at Hampton Inn Manhattan/Times Square South, responded to this review, January 27, 2013
mmatley ,

We would like to thank you for the detailed review. We are very impressed with the way you narrowed down the pro's and con's of our area and home. We hope that upon your return, we improve the pro's and eliminate the con's. We thank you for your time, effort and business as they are all very much appreciated. We look forward to your next stay with us.

all the best,
______________________________

Luis. Santiago

Front Office Supervisor/Auditor

Hampton Inn Time Square South
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Traverse City, Michigan
Level 3 Contributor
15 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed January 24, 2013

My wife and I stayed here on our first trip to New York City and we were not disappointed in any way. Hotel was clean and nice. The complimentary breakfast is certainly not gourmet but we did not expect it to be...the breakfast was hearty and plentiful and always freshly stocked. The hotel staff was friendly, helpful and attentive. The location was perfect for us! Literally only yards from many of the top Broadway shows. We will most definitely stay here again when we return to New York. It not only met our expectations...it exceeded them! And it was also a GREAT value for New York City!

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dave P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luis S, Front Office Supervisor/Auditor at Hampton Inn Manhattan/Times Square South, responded to this review, January 25, 2013
Dave P ,

We are more than happy to hear the we exceeded your expectations and we look forward to doing so again on your next visit. Thank you for your kind words, time, effort and business as they are all very much appreciated.

kind regards,

Luis. Santiago

Front Office Supervisor/Auditor

Hampton Inn Time Square South
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Angeles
Level 4 Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 24, 2013

Close to Jacob Javits Center, the Highline Park, and a pleasant walk to town. It is not a fancy area, at the beginning of Hell's Kitchen with some amazing Italian restaurants that are very reasonably priced. Excellent service and if you don't care for their "main course" at breakfast there are waffles and fresh fruit. The kitchen help is outstanding.

Room Tip: Be sure to ask for a room with a city view and higher up. There are about 32 floors.
See more room tips
  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Joan J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luis S, Front Office Supervisor/Auditor at Hampton Inn Manhattan/Times Square South, responded to this review, January 25, 2013
Joan J ,

Thank you for the review and kind words. We are happy that you enjoyed your stay. We look forward to your next visit where the staff and service will be just as good if not better. Until next time,

all the best

Luis. Santiago

Front Office Supervisor/Auditor

Hampton Inn Time Square South
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Towson, Maryland
1 review
Reviewed January 23, 2013

Multo bene; sehr gut; mui bien; very, very good. Super competent staff. Very clean rooms (we inspected very carefully as we always do when travelling to NYC). Great deal b/c of breakfast inclusion. I really don't have anything more to say but there's a 200 character minimum.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank HerrDoktorLeoW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luis S, Front Office Supervisor/Auditor at Hampton Inn Manhattan/Times Square South, responded to this review, January 25, 2013
HerrDoktorLeoW ,

Thank you for your kind words. We are happy that our staff and service played a big part in you enjoying your stay. We hope that this stay was just one of many to come. Until then, adiós, So long, au revoir, Auf Wiedersehen, tchau.

all the best

Luis. Santiago

Front Office Supervisor/Auditor

Hampton Inn Time Square South
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 3 Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 23, 2013 via mobile

We came to Hampton inn for our honeymoon at the end of December. We stayed for 10 nights, so we can be in NY during Christmas and new year's eve. The Hampton inn was the only hotel at the vecinety of times square at a sane price. When we arrived we encounterd wonderful staff, clean rooms, nice breakfast and most of all, it was so close to everything. Thank you so much for everything :)

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Yoni_Blitz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luis S, Front Office Supervisor/Auditor at Hampton Inn Manhattan/Times Square South, responded to this review, January 25, 2013
Yoni_Blitz ,

We are very happy you picked our home for your stay. We look forward to your next stay which we hope will be the anniversary. Thank you again for your time and effort, your business is most appreciated.

kind regards,

Luis. Santiago

Front Office Supervisor/Auditor

Hampton Inn Time Square South
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level 3 Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 23, 2013

The hotel is a strange combination of a hostel and a hotel.
The rooms are very comfortable, but let down by a cheap bathroom - the shower door kept falling off. The "restaurant" only serves breakfast, and whilst the food is good, you eat with plastic knives and forks and polystyrene plates!
There is usually a good selection of teas and coffee throughout the day.
Wifi was very patchy - fine in the lobby, but poor or non-existent in the room. The wired connection was better though.
They make a big deal of changing sheets on a daily basis, but mine were not!

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank C_S_J_F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luis S, Front Office Supervisor/Auditor at Hampton Inn Manhattan/Times Square South, responded to this review, January 25, 2013
C_S_J_F ,

Thank you for the time, effort and business you invested in us. We hope that the positive out weighed the negative. We look forward to another chance at making your stay the best for you according to your needs and please make sure to request the things you would like to make your stay better with staff at the front desk and or management. Thank you again for your review.

all the best,

Luis. Santiago

Front Office Supervisor/Auditor

Hampton Inn Time Square South
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Manhattan/Times Square South

Property: Hampton Inn Manhattan/Times Square South
Address: 337 West 39th Street, New York City, NY 10018-1401
Phone Number:
Location: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi )
Hotel Style:
#134 Romantic Hotel in New York City
#144 Family Hotel in New York City
#175 Business Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hampton Inn Manhattan/Times Square South 3*
Number of rooms: 184
Official Description (provided by the hotel):
Stay in Times Square and wake up to all of the great attractions the city has to offer. The newly renovated Hampton Inn Manhattan/Times Square South is the perfect base for travelers looking to experience everything New York has to offer from concerts at Madison Square Garden to Broadway theatre productions and the works of the world’s most famous artists at the Museum of Modern Art. Walk to Central Park or hop on the subway and travel to other famous attractions throughout the city. When you return from a long day of experiencing all of the sights and sounds the city has to offer, you can relax in a clean and fresh Hampton bed® and stay connected using our high speed internet. When you wake up you can enjoy our signature complimentary breakfast with free coffee and tea throughout the day. ... more   less 
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Also Known As:
Hampton Inn Manhattan / Times Square South Hotel New York City

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