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“Great location - great service”

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Hampton Inn Manhattan/Times Square South
Ranked #251 of 471 Hotels in New York City
Certificate of Excellence
Reviewed December 17, 2012

Great location for this hotel. Better yet - the service and attitude of all the associates at the hotel. From the check-in to the housekeepers - everyone had a smile and all were focused on the guest. I would highly recommend this hotel based on location, value and service.

  • Stayed: December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
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Thank Len R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luis S, Front Office Supervisor/Auditor at Hampton Inn Manhattan/Times Square South, responded to this reviewResponded December 19, 2012

Len R ,

We are happy to see that our staff and service played a part in your stay being a great one. We will do our best to keep our smiles big and the warm for your next stay. Thank you for your time, effort and business.

happy holidays,

_______________________________

Luis. Santiago

Front Office Supervisor/Auditor

Hampton Inn Time Square South

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,643 - 1,649 of 2,526 reviews

Reviewed December 15, 2012

This hotel gave us everything we were looking for,from the location 10 min walk to Times sq, Bryant park,ESB,Macy,s,water taxi to battery park.Free breakfast was a great start to the day (hot and cold items available ).Rooms clean annd comfy,bit small but no problem,2 beds,shower,tv and free wi/fi.Staff very helpful and friendly.

  • Stayed: December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Thank Emilysdad7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luis S, Front Office Supervisor/Auditor at Hampton Inn Manhattan/Times Square South, responded to this reviewResponded December 19, 2012

Emilysdad7 ,

Thank you so very much for the kind words and informative response. We are happy to hear that you enjoyed your stay and we look forward to another great visit in the near future.

all the best,

_______________________________

Luis. Santiago

Front Office Supervisor/Auditor

Hampton Inn Time Square South

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 14, 2012

First the good points: The front desk staff were exceptional and the breakfast, other than the watered down apple juice, was better than most Hamptons. Now the BAD. I am used to small hotel rooms in NY but this took the cake. The room was about 10X10. With our 2 beds there was about 1 ft of space between the beds with none on the outside of the beds. There was also about 1 ft of space between the end of the beds and the dresser/desk/closet. The bathroom was also super small with a shower that measured 1 1/2 ft by 4 ft. There are NO rooms with bathtubs in the hotel, probably cause they cant fit them in.

Stayed: December 2012, traveled with family
Thank Philpoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle L, Front Office Manager at Hampton Inn Manhattan/Times Square South, responded to this reviewResponded December 17, 2012

Dear Valued Guest,

First of all, thank you for your review of your past stay at our hotel. We always appreciate hearing from our guests - including when comments help identify ways we can improve. I was glad to read from your review that you were satisfied with breakfast and that our front desk staff was helpful. Our main priority is for all our guests to have a welcoming and comfortable stay with us. I do however understand that you thought our rooms were small. I do appreciate your feedback as it helps us to improve our guest experience. I can assure you that we will take your comments into consideration. Again, I thank you for your review and sincerely hope you give us another opportunity to stay with us next time you’re in town.

Happy Holidays!

Danielle Lim

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Reviewed December 13, 2012

Great hotel, great location, easy access to the subway/ bus station, you can walk around times square at any time. As a Hampton standard breakfast it's included which is great, that saves you around $10 per person everyday you stay in NYC. The rooms are kind of small but hey , it's New York, you don't want to sleep! Front desk and concierge very helpful. Totally satisfied !! thank you Hampton

  • Stayed: December 2012, traveled with family
    • Value
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Thank Joe L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luis S, Front Office Supervisor/Auditor at Hampton Inn Manhattan/Times Square South, responded to this reviewResponded December 17, 2012

Joe L ,

Thank you for your great response and scores. We are happy that you were please with our staff and service. We appreciate your time, effort and business and look forward to many great stays in the near future.

happy holidays,

Luis. Santiago

Front Office Supervisor/Auditor

Hampton Inn Time Square South

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 13, 2012

My husband and I recently spent 11 nights at the Hampton Inn Times Square South during our first visit to NYC and were extremely pleased with the hotel location (central to access all parts of the city but on a relatively quiet street). In addition, all hotel staff that we encountered were extremely pleasant and helpful. Special shout-out to Calvin at the front desk who was kind enough to offer use of his workstation when I needed to print out local attraction tickets purchased online and all workstations in the business center were in use. Overall, an outstanding experience .. would highly recommend the hotel to anyone visiting NYC!

  • Stayed: December 2012, traveled as a couple
    • Value
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Thank alwatso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luis S, Front Office Supervisor/Auditor at Hampton Inn Manhattan/Times Square South, responded to this reviewResponded December 17, 2012

alwatso ,

We are very pleased to hear that you enjoyed your first visit to NYC ad we couldn't be happier to know that you decided to stay with us. We are very proud of all of our staff member Kelvin included and we look forward to your return. Enjoy your holidays and thank you for your time. effort and business.

happy holidays,

Luis. Santiago

Front Office Supervisor/Auditor

Hampton Inn Time Square South

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 12, 2012

We return time and again to the Hampton Inn Manhattan Times Square North. The property is very well run - comfortable, pretty, fastidiously clean, not too large. Most important, the staff are wonderful at every level. We always feel so welcome and taken care of, so uncommon in this big, bustling city. Though this is not the "fancy" Hilton, it is the best in value and service.

  • Stayed: December 2012, traveled with family
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Thank barbara p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luis S, Front Office Supervisor/Auditor at Hampton Inn Manhattan/Times Square South, responded to this reviewResponded December 17, 2012

barbara p ,

We are happy that we were able to make you feel at home but We are the South Hampton inn. I hope your home away from home is our property and we look forward to your next visit where we will keep providing the quality service you've come to know and love.

all the best,

Luis. Santiago

Front Office Supervisor/Auditor

Hampton Inn Time Square South

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 11, 2012 via mobile

This was our first time in New York and we stayed for 6 days and I can honestly say I have NEVER met so many people so willing to help and genuine smiling as they go about their tasks to make all of us feel welcome, the room was more than adequate and cleaned every day with fresh towels, We also had the superviser calling late each afternoon to ask if we were satisfied with the cleanliness, more than happy was our answer each time.
The breakfasts were great with most tastes catered for and the staff in the breakfast room
were every bit as brilliant as the rest of the staff, I cannot praise this hotel and it staff highly enough and would definitely return and recommend it to anyone I knew who was looking to go to New York. Again the staff were unbeatable and they should be commended for their dedication and hard work

Thank AndyPsauldman
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Luis S, Front Office Supervisor/Auditor at Hampton Inn Manhattan/Times Square South, responded to this reviewResponded December 17, 2012

AndyPsauldman ,

Thank you so very much for staying with us on your first trip to NYC. We are pleased to know that our staff and service played a big part in making your first visit to our great city a memorable one. We look forward to your next visit where we hope to duplicate if not improve the results.

kind regards,

Luis. Santiago

Front Office Supervisor/Auditor

Hampton Inn Time Square South

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Hampton Inn Manhattan/Times Square South

Address: 337 West 39th Street, New York City, NY 10018-1401
Phone Number:
Location: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi )
Hotel Style:
#134 Romantic Hotel in New York City
#175 Business Hotel in New York City
Price Range: $117 - $367 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn Manhattan/Times Square South 3*
Number of rooms: 184
Official Description (provided by the hotel):
Stay in Times Square and wake up to all of the great attractions the city has to offer. The newly renovated Hampton Inn Manhattan/Times Square South is the perfect base for travelers looking to experience everything New York has to offer from concerts at Madison Square Garden to Broadway theatre productions and the works of the world’s most famous artists at the Museum of Modern Art. Walk to Central Park or hop on the subway and travel to other famous attractions throughout the city. When you return from a long day of experiencing all of the sights and sounds the city has to offer, you can relax in a clean and fresh Hampton bed® and stay connected using our high speed internet. When you wake up you can enjoy our signature complimentary breakfast with free coffee and tea throughout the day. ... more   less 
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Also Known As:
Hampton Inn Manhattan / Times Square South Hotel New York City

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