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Fairfield Inn & Suites New York Manhattan/Fifth Avenue
Ranked #204 of 468 Hotels in New York City
Certificate of Excellence
Washington DC
Level Contributor
108 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
“Simple Pleasure”
Reviewed October 1, 2013

It's not the Plaza, but for the price I was impressed. The front desk staff were super friendly, the room was a good size...again for the price that is, and the location great. If you need glamor and style, then maybe this isn't your best bet. If you need a good place to stay in Manhattan and on somewhat of a budget, this is a good option.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GayTravelGuyDC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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600 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (126)
Date | Rating
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English first
Bridgetown, Barbados
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 23, 2013

A great hotel in a perfect location :-) The hotel itself is pretty small, but it made it more cozy, the front desk staff remembered you from day to day. The room was cleaned everyday immaculately. The view wasn't amazing but I was just content to lay in bed! Everything was in close proximity, Broadway, Times Square, all kinds of shopping from Macy's and Sephora to Kmart and McDonalds. Jimmy's at the corner has the BEST quesadillas!

Room Tip: Get a double room, they are a lot bigger!
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  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SunshineS88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vicenza, Italy
Level Contributor
139 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed September 16, 2013

Hotel was very clean, had a free breakfast, and was centrally located in the city. It was an easy walk to Time's Square, Macy's, and several subway stations. The higher level floors also have a view of the Empire State Building. The staff was extremely friendly and helpful as well in recommending restaurants, helping us with directions around the city, and holding our bags at no cost while we were waiting for check in time.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ryan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seal Beach, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 16, 2013

Dan at the front desk went out if his way to be rude and unhelpful. There was an issue with the corporate travel arrangements and he would rather I sleep in the street than find any way to help me. My company is working on fixing the issue and facing over another card but I am still standing in the lobby, unable to heck in.. And then he had the audacity to tell me that he has to follow policy because I could be lying about having a reservation and authorization to use the card. He is the first person that the guests encounter and this is unacceptable to make a guest in your hotel feel this way. First experience with this hotel and definitely the last.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Redegg78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
184 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed September 9, 2013

Good location for midtown work and fun. Rooms are typical small New York hotel rooms. Included Fairfield breakfast is nothing to crow about, but does get you going in the morning.

Higher rooms will provide fewer early morning wakeups from garbage collectors, etc.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank offthewalls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chesapeake, Virginia
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed August 29, 2013

This hotel had some really good amenities: free hot breakfast, free wi-fi and bag storage prior to check-in. It is also well located in midtown, close to all of the best attractions. HOWEVER, those things do NOT make up for the noise in the walls whenever someone in the hotel runs water. It also does not make up for the unresponsiveness of the management to such a complaint. I would not recommend this hotel to anyone.

  • Stayed August 2013, traveled as a couple
    • Sleep Quality
Helpful?
1 Thank kndrain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rhode Island
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed August 24, 2013

Stayed here for one night on a business trip. The hotel is in walking distance of Penn Station which is great. Staff was extremely attentive and complimentary breakfast included a wonderful selection of both hot and cold options. Free (and easy to connect!) WiFi. Would definitely stay here again.

Room Tip: King size rooms have a shower vs. full tub, but the shower is a very good size.
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  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank maxlough
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TraceyRucks, General Manager at Fairfield Inn & Suites New York Manhattan/Fifth Avenue, responded to this review, August 26, 2013
Thank you for staying with us. I am so glad you enjoyed your stay. Also, I am glad you enjoyed our new hot items addition to our breakfast. Come visit us again
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites New York Manhattan/Fifth Avenue

Property: Fairfield Inn & Suites New York Manhattan/Fifth Avenue
Address: 21 West 37th Street, New York City, NY 10018
Phone Number:
Location: United States > New York > New York City > Midtown , Garment District , Manhattan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#178 Business Hotel in New York City
#187 Romantic Hotel in New York City
#205 Family Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Fairfield Inn & Suites New York Manhattan/Fifth Avenue 3*
Number of rooms: 92
Official Description (provided by the hotel):
Travelers looking for Empire State Building hotels choose Fairfield Inn & Suites by Marriott New York Manhattan//Fifth Avenue, a top hotel in NYC located moments from the iconic Empire State building and near excellent Fifth Avenue shopping. Our hotel in New York City offers an unbeatable location in Midtown, close to Central Park, Times Square, the Broadway Theater District, Grand Central Terminal, and more. We provide convenient and comfortable accommodations that are ideal for business or leisure travel. Stay with us at Fairfield Inn & Suites by Marriott New York Manhattan/Fifth Avenue and enjoy a preferred choice among Empire State Building hotels. Our accommodations offer free Wi-Fi, well-lit work desks, and plush bedding. Guests who stay with us also get a free daily breakfast, which offers just the fuel needed for a productive and enjoyable day in NYC. ... more   less 
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Also Known As:
Fairfield Inn & Suites New York Manhattan / Fifth Avenue Hotel New York City
Fairfield Inn And Suites New York Manhattan / Fifth Avenue

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