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“My first choice in Manhattan”
Review of Andaz Wall Street

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Andaz Wall Street
Ranked #153 of 473 Hotels in New York City
Certificate of Excellence
Reviewed February 7, 2014

Love the location. Away from the crowd especially in the evening yet rest of manhattan is easily accessible through subway. Staff are all very helpful and courteous. Housekeeping is perfect and done meticulously. Easily accessible thru Path from Newark as well as Penn Station. The room is uniquely set and I love the room space. It's sufficiently large for manhattan accommodation. Will definitely stay again!

  • Stayed: February 2014, traveled on business
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Review collected in partnership with Andaz
Thank Indu V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,537 - 1,543 of 3,075 reviews

Reviewed February 6, 2014

Stayed four nights beginning of january. Nice modern hotel in wall street area convenient to everything. Great staff. Wonderful bathroom, especially the shower, could stay in there all day. Will definitely stay next time in nyc.

Stayed: January 2014, traveled as a couple
Thank swarttz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kary T, Manager at Andaz Wall Street, responded to this reviewResponded February 9, 2014

Dear Swarttz,

Thank you so much for your kind words. We are glad you enjoyed your stay and look forward to hosting you again on your next trip to NYC.

Kindly,
Kary Takach

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 5, 2014

I coordinate travel for my company and I just had three gentlemen on a trip to New York. The CFO raved about the hotel - said it was very nice, clean, great looking. Excellent restaurant and very prompt and friendly staff. He was really wowed! His favorite part was the roaming staff who checked you in with a handheld device - no waiting in line.

  • Stayed: February 2014, traveled on business
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Thank Becky55110
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adrienne E, Guest Relations Manager at Andaz Wall Street, responded to this reviewResponded February 10, 2014

Becky55110,

Many, many thanks for the gracious feedback on our Andaz Wall Street.
The complements are very much appreciated. We will share with all our staff!

Have a great week.
All the best,
Freda

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 5, 2014

We arrived after a cold spell in NY and the hotel HVAC couldn't adapt leaving the hotel oppressively hot and the rooms a very uncomfortable temperature even with the air turned off. Spent much of the night opening anc closing the window. The rooms feel new but take "minmalist " too far. The shower is huge and exceptional . Lighting in the bathroom is too low for dressing. Not worth $500

  • Stayed: February 2014, traveled as a couple
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Review collected in partnership with Andaz
Thank Charles B L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JMillerAndazWS, General Manager at Andaz Wall Street, responded to this reviewResponded February 8, 2014

Dear Charles BL,

Thank you for your note, however, I am sorry to hear you had a sleepless night in our hotel. I assure you we are looking into this situation as I write this. Every room is managed separately therefore the systems do need adjustments periodically. I am sorry you experienced this as a sleepless night is not good.

I am happy to write that we have a project kicking off soon to replace the bathroom mirrors and add back lighted mirrors which will brighten the bathroom experience dramatically. We heard this from our guests and will correct it. We also just replaced all the vanity sinks due to splashing and we are getting great feedback from this change.

Please do write me directly and I will personally insure your room is temperature appropriate. Again , my apologies.

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Reviewed February 4, 2014

Stayed at the Andaz on a Saturday night because of a great rate, and was completely satisfied. We scored a 610 sf (!) suite, so had a large sitting area with a tv, and a separate sleeping area with another tv. The high ceilings only accentuate the spaciousness. Bed was cozy, the shower/bath was awesome, and the service was extremely friendly. Great, responsive heating system, nice electronic controls for everything from the lights to the blackout curtains. Having the nonalcoholic parts of the minibar be complimentary (and free wifi) is a nice touch.

And my personal most-important-detail: very good gym, with a full range of dumbbells and good machines.

Yes, it's on Wall St. But if you're not hanging out in Midtown (and why would you be?), it's about a 5 minute cab ride from the Village, etc., so not a problem.

Just a couple nits, or things to plan for: There's no valet parking, though there's discounted self-park next door. There's limited storage area in the room (you have to hunt around for drawers), there were one or two little blemishes in the cosmetics of the room, and you need to make serious arrangements if you don't want to see or be seen in the shower (like, go down to the bar for a drink). See-through is cool, I get it, but it gets creepy if there are kids or non-family in the room!

  • Stayed: February 2014, traveled with family
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1  Thank Jeffrey T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adrienne E, Guest Relations Manager at Andaz Wall Street, responded to this reviewResponded February 10, 2014

Jeffrey T ,

Many thanks for your valuble feedback on our Andaz Wall Street.
Thank you for the positive comments, and just as important, thank you for the constructive crticism.
Your comments on the bathroom are understood. We will pass on all the good information
to our team.

Have a great week.
All the best,
Adrienne

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Reviewed February 3, 2014

I stayed here for a few nights for my fathers 50th birthday. We had been allocated rooms next to each other which was appreciated. The rooms are very clean and tidy and there was complimentary use of soft drinks and snacks which was nice!
Breakfast was out of this world - I now crave their eggs benedict on a regular basis! Chocolate chip pancakes were delicious, as were the waffles. Great start to the day.
The hotel is in a cool little location, and close to other sights such as Brooklyn Bridge, 9/11 memorial etc.
The girl on check in was brilliant, very friendly and helpful. I didn't find the rest of the staff were as friendly, some came across as either very shy or as if they didn't understand me. My father turned 50 as we were staying there and there wasn't any fuss made, no happy birthday or anything. A little gesture would have been nice but still not a massive problem though and still a lovely place to stay!

  • Stayed: October 2013, traveled with family
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Thank HELLODAVE_xX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adrienne E, Guest Relations Manager at Andaz Wall Street, responded to this reviewResponded February 10, 2014

Dear HELLODAVE_xX,

Thanks very much for your valuble feedback. We are very glad you enjoyed our hotel.
Only wish we had done something special your Father's Birthday celebration!
We'll pass along this feedback for the learning experience of our staff members. I think we missed an opportunity on this special occasion. Please accept our sincere apologies.
Sincerely,
Adrienne

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Reviewed February 3, 2014

We stayed at the Andaz over New Year into January 2014 before setting sail on the QM2. The hotel is great, the receptionists in particular are very very helpful. Great room, great bathroom, and SNOW ! :)

Room Tip: Just enjoy this modern hotel with its moveable furniture and funky bathrooms
See more room tips
  • Stayed: December 2013, traveled as a couple
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Thank calliewillie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JMillerAndazWS, General Manager at Andaz Wall Street, responded to this reviewResponded February 8, 2014

thank you for your great tips and comments - We love snow too at Andaz unless it keeps you away from us.. Jeffrey

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Andaz Wall Street

Address: 75 Wall Street, Entrance on Water Street, New York City, NY 10005-2833
Phone Number:
Location: United States > New York > New York City > Financial District , Manhattan
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#25 Romantic Hotel in New York City
#26 Spa Hotel in New York City
#28 Business Hotel in New York City
#117 Luxury Hotel in New York City
Price Range: $185 - $520 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Andaz Wall Street 4.5*
Number of rooms: 253
Official Description (provided by the hotel):
Experience Lower Manhattan’s renaissance at Andaz Wall Street from Hyatt. Have a seat in the Andaz Lounge—an open, communal setting that’s equal parts living room and lobby—where your Andaz Host will warmly greet you and check you in with a handheld iPad. Complimentary High-speed wireless Internet and local calls will be make you right at home as well as free non-alcoholic beverages and snacks. Escape from the real world with high-impact treatments from The SPA or enjoy a quick stroll to South Street Seaport. It’s your call — you’re in the heart of it all. ... more   less 
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Also Known As:
Andaz Wall Street Hotel New York City

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