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“Excellent Service, Very nice room” 5 of 5 stars
Review of Andaz Wall Street

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Andaz Wall Street
Ranked #63 of 479 Hotels in New York City
Certificate of Excellence
London, United Kingdom
1 review
“Excellent Service, Very nice room”
5 of 5 stars Reviewed November 21, 2013

I have always thought of Andaz as a business hotel but would seriously considerate for leisure travel as well. The staff are impressive as they are extremely attentive without being annoying! The hotel itself is lovely and has all the amenities you need, even a spa. Would highly recommend.

  • Stayed November 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Andaz

Helpful?
Thank Leah C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adrienne E, Guest Relations Manager at Andaz Wall Street, responded to this review, November 26, 2013
Dear Leah C,

Thank you for your comments regarding your recent stay at our hotel. I am happy to hear that you had a great time with us and that our staff provided you with the service you deserve. We look forward to taking care of you on your next visit to NYC!

All the best,
Adrienne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,623 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (344)
Date | Rating
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English first
New Canaan, Connecticut
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 21, 2013

This hotel is nicely located for those who want to explore lower Manhattan. You can walk to the Seaport, Wall Street, take the Ferry to Staten Island, go on a cruise around the tip of Manhattan to the Statue of Liberty and experience Ground Zero. The rooms are modern and comfortable, the bathroom is amazing. We got a King Suite and it was great. Free mini bar snacks. Only thing that was odd was the lack of a closet. We put our clothes on shelves in the room divider. Nevertheless, it is wonderful and the bar has fantastic margueritas!

Room Tip: Definitely get a One bedroom king suite.
See more room tips
  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Sandydenys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new york, United States
1 review
4 of 5 stars Reviewed November 20, 2013

I have used the Andaz Wall st several times for overnight stays when business ran late or on weekends after a night out. very clean open rooms with wonderful bathrooms make it inviting. The staff are always nothing less than polite and efficient.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Andaz

Helpful?
Thank Carmine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mobile, United States
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed November 20, 2013

In room snacks are a bonus. Bathroom are fabulous! Room is clean, modern, and very nice. Bed was a bit uncomfortable... I would stay again. Staff was very friendly, professional, and very helpful. I loved the location and plenty of place to choose to eat. Neighborhood was safe for night time walking.

  • Stayed November 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Andaz

Helpful?
Thank Janel L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adrienne E, Guest Relations Manager at Andaz Wall Street, responded to this review, November 26, 2013
Dear Janel L,

Thank you for your feedback regarding your recent stay with us. I am happy to hear you enjoyed your guestroom and the downtown area. I am sorry to hear that the comfort of the bed did not meet your expectations. Please let us know if we can provide you with anything to make you more comfortable on your next visit. We look forward to welcoming you back.

Sincerely,
Adrienne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
CT
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 19, 2013

We loved the location of the hotel. It was close to the subway and an easy walk over the Brooklyn Bridge. Very quiet area on the weekends. Great location for a morning run along the water. Nice place to stay away from the hustle and bustle of the city, however very close to Soho and Brooklyn.

  • Stayed November 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with Andaz

Helpful?
Thank AntCt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
112 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed November 17, 2013

I had opportunity to stay at this hotel again and I must say that you are always good. The only thing the service sometimes a bit not up to the name. The position is perfect to work and to enjoy of the city. The are missing the are were you just get coffe and aperitif

Room Tip: The room are nice and beautifull. The bevergae included is incredible.
See more room tips
  • Stayed November 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank Rickyus-newyork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Basking Ridge, New Jersey, United States
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed November 15, 2013

Had a chance to stay here recently and was blown away by the experience, starting from the "Check-in" where you are greeted in person (more like being welcomed in to a home) by employees who do everything on an iPad, right thru to the "Walk in" shower in the bathroom.

Definitely changing the hotel game ion a very positive direction.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Bill R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Andaz Wall Street

Property: Andaz Wall Street
Address: 75 Wall Street, Entrance on Water Street, New York City, NY 10005-2833
Phone Number:
Location: United States > New York > New York City > Financial District , Manhattan
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#16 Spa Hotel in New York City
#25 Romantic Hotel in New York City
#28 Business Hotel in New York City
#43 Family Hotel in New York City
#51 Luxury Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Andaz Wall Street 4.5*
Number of rooms: 253
Official Description (provided by the hotel):
Experience Lower Manhattan’s renaissance at Andaz Wall Street from Hyatt. Have a seat in the Andaz Lounge—an open, communal setting that’s equal parts living room and lobby—where your Andaz Host will warmly greet you and check you in with a handheld iPad. Complimentary High-speed wireless Internet and local calls will be make you right at home as well as free non-alcoholic beverages and snacks. Escape from the real world with high-impact treatments from The SPA or enjoy a quick stroll to South Street Seaport. It’s your call — you’re in the heart of it all. ... more   less 
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Also Known As:
Andaz Wall Street Hotel New York City

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