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“Perfect for the area”
Review of Andaz Wall Street

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Andaz Wall Street
Ranked #124 of 466 Hotels in New York City
Certificate of Excellence
st. paul, United States
1 review
“Perfect for the area”
Reviewed November 12, 2013

Elegant and restful with a great location. Some design flaws in the bathroom area of the room (flat sink bottom meant water easily spurted over on to the floor, toilet lacked privacy) but would still recommend.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Andaz

Helpful?
Thank John D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,910 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Value
  • Cleanliness
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English first
ottawa, Canada
1 review
Reviewed November 11, 2013

Clean rooms, good front desk service. Only one minor complaint which would not stop me from staying there in the future... Ironing Boards are not available in each room. I had to put in a call for an ironing board and it took almost 1 hour for it to arrive.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Andaz

Helpful?
Thank Colin J B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adrienne E, Guest Relations Manager at Andaz Wall Street, responded to this review, November 12, 2013
Dear Colin J B,

Thank you for your comments regarding your recent stay at our hotel. We are disappointed to learn of the delays in service you experienced while staying with us. On behalf of our team, I sincerely apologize for these shortcomings and assure you that this is not the level of service we typically provide. We greatly appreciate your feedback and will address your concern with our staff. We are looking forward to providing exceptional service for you on your next visit!

Sincerely,
Adrienne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 10, 2013

We stayed at the Andaz Wall Steet at both the beginning and the end of our recent trip to the US. Everything about this hotel is wonderful. The rooms in particular are very large and well appointed. We also loved the location as it was within walking distance of most places we wanted to visit but also good access to the subway for getting anywhere else easily. All of the staff were very welcoming and really went out of their way to accommodate all of our requests. The free minibar drinks and snacks are a nice touch and the bar and restaurant are well worth a visit. We usually stay in midtown when visiting New York but we will definitely return to the Andaz Wall Street when we next visit New York City.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DGJM_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adrienne E, Guest Relations Manager at Andaz Wall Street, responded to this review, November 11, 2013
Dear DGJM_13,

Thank you for your response regarding your recent stay and thank you for choosing our hotel. We are extremely happy to hear that you enjoyed your stay with us and look forward to seeing you on your next visit to NYC!

All the best,
Adrienne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington, DC
Level 6 Contributor
128 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed November 9, 2013 via mobile

A much needed weekend getaway to NYC in this lovely hotel. My second time here and the very nice guy at check in upgraded us to a premium room with a gangster shower and bathtub, lots of space and huge desk, and pretty quiet area on 17th floor. Free snacks were nice. Super modern decor and ambiance. Staff were generally great except unhelpful when we could not get a taxi outside the hotel if our lives depended on it. We ended up walking all the way to the Millennium Hilton where the doorman there got a taxi for us. I suspect getting a taxi on Wall Street is a problem particularly on weekends as there aren't a lot of big hotels in the area and the streets are pretty deserted. Wall Street subway station served by the 2 and 3 trains is really close by and it's a short ride uptown. Did not eat in the hotel restaurant so can't comment on that. Lots of little breakfast places and Starbucks around the area too. Bank of America ATM and a Duane Reade are right across the street. I'd stay again next time I'm in NYC.

Stayed November 2013, traveled as a couple
Helpful?
Thank Lady911Driver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Level 6 Contributor
271 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed November 7, 2013 via mobile

I never stay downtown, but needed to for convenience sake this week. The hotel is in a great location, the rooms are huge, the beds are really comfortable and the staff are nice. My only complaint is the lights in the bathroom aren't bright enough, esp to put on make up.

Stayed November 2013, traveled on business
Helpful?
Thank livinginlondon1344
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
Level 5 Contributor
56 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed November 7, 2013

This is the third time I have stayed here and really enjoy it. We stayed here in April 2013 and again in Nov 2013 for the NYM. I actually think its a great location because all the subways are close to pretty much all of Manhattan - just in Wall St. Its clean, modern and the free WiFi and free complimentary soft drinks in the bar fridge is a nice touch too. The rain shower is nice, especially after a 26 mile run. It is a bit quieter at night however its not far from the Bull, Staten Island Ferry, Brooklyn Bridge or Tribeca where there is a WholeFoods and some decent coffee shops plus GroundZero is close. While its great to explore the busier parts on NY its nice to come back to a quieter hotel and area.

  • Stayed November 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ITravelPro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adrienne E, Guest Relations Manager at Andaz Wall Street, responded to this review, November 8, 2013
Dear AnthonyPerth,

Thank you very much for choosing our hotel again. Knowing that you continually enjoy your stays makes us very proud. Also, congratulations on completing the marathon! I am happy to hear that your guestroom and its amenities could bring you comfort after your long run. I hope to welcome you back for your fourth visit.

Kind regards,
Adrienne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, United Kingdom
2 reviews
Reviewed November 7, 2013

This hotel is a gem and was perfect for our break in the Big Apple. The location was bang on as the subway station is only a stones throw from the hotel. Why would anyone want to stop further uptown when you've got hotels like this in a less crowded but very accessible area of this great city. A cracker!

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Andaz

Helpful?
Thank Kirk F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Andaz Wall Street

Property: Andaz Wall Street
Address: 75 Wall Street, Entrance on Water Street, New York City, NY 10005-2833
Phone Number:
Location: United States > New York > New York City > Financial District , Manhattan
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#25 Romantic Hotel in New York City
#25 Spa Hotel in New York City
#28 Business Hotel in New York City
#43 Family Hotel in New York City
#101 Luxury Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Andaz Wall Street 4.5*
Number of rooms: 253
Official Description (provided by the hotel):
Experience Lower Manhattan’s renaissance at Andaz Wall Street from Hyatt. Have a seat in the Andaz Lounge—an open, communal setting that’s equal parts living room and lobby—where your Andaz Host will warmly greet you and check you in with a handheld iPad. Complimentary High-speed wireless Internet and local calls will be make you right at home as well as free non-alcoholic beverages and snacks. Escape from the real world with high-impact treatments from The SPA or enjoy a quick stroll to South Street Seaport. It’s your call — you’re in the heart of it all. ... more   less 
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Also Known As:
Andaz Wall Street Hotel New York City

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