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“Swank hotel in very good location”
Review of Andaz Wall Street

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Andaz Wall Street
Ranked #120 of 468 Hotels in New York City
Certificate of Excellence
Oakland, California
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Swank hotel in very good location”
Reviewed September 22, 2013 via mobile

Stayed here for a conference. Beautiful large rooms with wall length window seat. Very comfortable bed and linens. Mini bar stocked with snacks and drinks that are complimentary (except alcohol). Very friendly and helpful staff. Conference food was excellent!

  • Stayed September 2013
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gnat23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adrienne E, Guest Relations Manager at Andaz Wall Street, responded to this review, September 27, 2013
Dear gnat23,

Thank you for your positive feedback regarding your recent stay at Andaz Wall Street. I am happy to hear you enjoyed your stay with us. I hope your conference went well for you as well. We look forward to welcoming you back!

Sincerely,
Adrienne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,891 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (364)
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English first
Washington, DC, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 21, 2013

Beautiful hotel - excellent service from check in to check out. Comfortable rooms - very nice amenities - complimentary non-alcholic beverages, granola bar and chocolate that was replenished each day. Large shower with hand-held and waterfall-type overhead fixtures. Great bed - rear of hotel is quieter. Breakfast menu had variety and fruit choices were very fresh. Duane Reade directly across hotel and Starbucks is nearby but hotel coffee is great. Would recommend for business or pleasure to make a NYC stay feel special.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Andaz

Helpful?
1 Thank Rebecca K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Valley Springs, CA
Level Contributor
98 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed September 20, 2013 via mobile

Booked 5 nights here visiting for Giants baseball w/ both NY teams in Sept. The hotel is ultra modern; clean and pleasant, and the location is good. But a couple of small inconveniences dropped the star rating on this place. First, there are no ice machines. Two well drinks in the bar will run you at least $20, so we bought liquor to make drinks in the room. But there was no ice bucket, so we called to ask about ice. We were told there is one ice machine for the whole place on the 12th floor, which we visited, but it was out of order. So we had to have ice delivered, which means you must tip. And, on day 2, there were no glasses in the room either, so we had to ask/wait for delivery of those too. After a 40 minute wait and 3 calls, no ice, no glasses. Very annoying! For goodness sakes, Motel 6 has ice machines, buckets and glasses in the room! Second: the hotel's TV service has NO sports! We were in town to see baseball, but couldn't watch the games we didn't attend in our room. The rooms are expensive and for the price top TV service should be provided, including the sports packages. Other disappointments: the hotel restaurant is very expensive and nothing to write here about (dinner at Fino across the street was wonderful...go there!), the beds are too firm for my taste, and the bar is overpriced and not comfortable or welcoming to the casual guest (all Wall Street 3 piece suits). Pros: checkin service was friendly and the shower, lighting and overall design of the room are all good. Probably wouldn't stay again though; the free snacks aren't as enjoyable when you have to wait so long and tip for the refreshments, and the place is a bit too "hip" for the typical traveler.

Stayed September 2013, traveled as a couple
Helpful?
3 Thank Kristin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
290 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed September 20, 2013 via mobile

I stayed here for two nights on business. I would highly recommend it. The service is outstanding..I needed an adapter in the middle of the night to charge phone...arrived within 2 mins. Check in and out was very quick, simple a and informal. Free soft drinks and snacks in the room is a very nice touch. Good location, good nice, nice bar, close to metro...can't ask for more than that.

Stayed September 2013, traveled on business
Helpful?
Thank Chet P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scoobs11
Level Contributor
69 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed September 19, 2013

As well as being an extremely stylish hotel, I was very impressed with the quality of everything and the service I received from simplicity and informality of checking in, the facilities and space in the room to the ease of checking out incl. walking a block to hail a cab for me! Would highly recommend this hotel to any class of traveller!

Room Tip: Based on my experience, I reckon any room would be a great room
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  • Stayed September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank scoobs11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adrienne E, Guest Relations Manager at Andaz Wall Street, responded to this review, September 24, 2013
Dear scoobs11,

Thank you so much for your delightful words regarding your experience here at Andaz Wall Street. It is great to hear that you thoroughly enjoyed your stay from the service to the amenities. We look forward to seeing you again soon!

Sincerely,
Adrienne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
moraira
Level Contributor
65 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed September 18, 2013

Modern hotel within minutes of the metro, good service, comfortable bed, large airy room, excellent bath and shower, not sure about the glass door to the bathroom. Restaurant average but perfectly reasonable, large bar área, excellent helpful staff in the lobby área. An excellent hotel to stay in if you are working or need to spend time in this part of Manhattan.

Room Tip: If Street noise bothers you, I would ask for a higher floor, I was on the 8th and there was Street n...
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  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank barnyardMoraira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
columubus, United States
1 review
Reviewed September 18, 2013

The Andaz was a great Hotel. We really liked it. We were very surprised that we were able to check in so early. The front desk was very helpful in giving us directions. The room was very modern. The weird thing was that their were no sheets on the bed. We only stayed their a couple of days but had really no complaints. It is close to a subway station and their were places to eat around the hotel.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Andaz

Helpful?
Thank Cheryl H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adrienne E, Guest Relations Manager at Andaz Wall Street, responded to this review, September 24, 2013
Dear Cheryl H,

Greetings from New York City and thank you for choosing our hotel. We greatly appreciate your feedback and we look forward to welcoming you back in the near future.

All the best,
Adrienne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Andaz Wall Street

Property: Andaz Wall Street
Address: 75 Wall Street, Entrance on Water Street, New York City, NY 10005-2833
Phone Number:
Location: United States > New York > New York City > Financial District , Manhattan
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#24 Spa Hotel in New York City
#25 Romantic Hotel in New York City
#28 Business Hotel in New York City
#43 Family Hotel in New York City
#98 Luxury Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Andaz Wall Street 4.5*
Number of rooms: 253
Official Description (provided by the hotel):
Experience Lower Manhattan’s renaissance at Andaz Wall Street from Hyatt. Have a seat in the Andaz Lounge—an open, communal setting that’s equal parts living room and lobby—where your Andaz Host will warmly greet you and check you in with a handheld iPad. Complimentary High-speed wireless Internet and local calls will be make you right at home as well as free non-alcoholic beverages and snacks. Escape from the real world with high-impact treatments from The SPA or enjoy a quick stroll to South Street Seaport. It’s your call — you’re in the heart of it all. ... more   less 
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Also Known As:
Andaz Wall Street Hotel New York City

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