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Staybridge Suites Times Square - New York City
Ranked #156 of 473 Hotels in New York City
Certificate of Excellence
Reviewed August 8, 2014

Stayed here in the week of July 14th for 6 days... Great room ,,, although the same didn't had any views .. Normal English Breakfast but the evening cocktails from Tuesday to Thursday are good .. Meatballs are awesome to taste .. Staff are very helpful and being a IHG Platinum member received goodies everyday ... That was a great surprise ...

Room Tip: Tell them to give a room overlooking the road in front
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  • Stayed: July 2014, traveled on business
    • Rooms
    • Cleanliness
    • Service
1  Thank Rajarshi M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,977 - 1,983 of 5,868 reviews

Reviewed August 6, 2014

Stayed here for a week recently and thought it a decent pick for NYC. Other reviews are reasonably fair so instead I'll condense my review into the following.. The 3 lifts are annoyingly slow, the breakfast is decent but gets very very busy after 9 (only 2 toasters!?), staff are all very polite and helpful, room is a good size, free guest laundry room was handy, good free wifi and well placed to port authority bus station and Times Square. A word of warning to those travelling by public transport from Newark Airport. The airport bus into the City is very handy and will take you from the airport front door to the port authority bus station which is literally a 5 minute stroll but prepare yourself for a painful return journey back to the airport. This station is not the first pick up therefore it may be already full or (in my case) not even then up and a member of staff told me to find another way instead. I assure you a subway from port authority (42nd St) to 34th street to change onto a NJ train followed by a change onto the air train is not pleasant with 3 cases. At the very least take a taxi to 34th St - and leave plenty of time. I'm looking forward to coming back and I would certainly check out this hotel again.

Stayed: July 2014, traveled as a couple
4  Thank Leftturnclyde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 6, 2014

I stayed here with my mom in July.

PROS:
Beautiful clean room, complete with a large, modern bathroom and kitchenette - almost unheard of in NYC!
Complimentary breakfast in the morning with plenty of places to sit. There is sometimes a line up in the breakfast area but nothing too bad. They had eggs, vegetables/fruit, meat (usually sausage or bacon) waffles, bagels, cereal, etc.
Close to basically everything.

CONS:
The elevator was a huge huge huge PAIN! It was frustrating to come home in the evening after a long day of walking to have to wait 15-20 minutes for the elevator. It always seemed like only one of the elevators were in service when there was three of them. They need to figure out a better system - maybe have one of the elevators only programmed to go to the first 10 floors, etc. People would press the button on their floor and then get tired of waiting and take the stairs, so that caused the elevator to constantly stop on floors where no one was there. We were on a higher floor so stairs wasn't a plausible option.

Also, WIFI wasn't great and was always cutting out - but internet isn't that important to me on vacation so it wasn't as troublesome as the elevator problem.

Room Tip: Might be good to have a lower floor because of the elevator issue. Hotel area is not noisy so you do...
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  • Stayed: July 2014, traveled with family
    • Location
    • Sleep Quality
    • Service
2  Thank Layne_Cat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 5, 2014 via mobile

Worth the money. Great location. Clean . great friendly staff . Good amenities. Some food and laundry included. I would definitely stay here again and recommend to others to stay here.
Hi Jamie (bell boy)

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Kevin G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 3, 2014

our family had 2 rooms for a week in July 14 and enjoyed the hotel, with its convenient location for midtown and the subway.
most reviews on here sum up the hotel well, rooms are clean and big enough given that most tourists should be spending 90% of their time out and about, so I will give my thoughts on what seems to exercise folk about Staybridge.
Lifts - there are only 3 but waits are usually short. We were here for 7 nights and I can recall only 2 occasions when the wait was tiresome.
Breakfast - it is a bit of a scrum but the staff work hard to keep stocks up. Quality of food is not always the best and the range is limited. The convenience of being able to eat at the hotel and the money saved in feeding 3 hungry young adults is fantastic and really sets you up for the day.
Evening Social - this occurs Tuesday to Thursday. It was great to come in after a hard days sightseeing to find snacks and a couple of free pints available, Food is not bad and sets you up for the evening ahead.
All in all, a good mid range hotel to suit your pocket. Wholeheartedly recommended!

  • Stayed: July 2014, traveled with family
    • Location
    • Sleep Quality
    • Service
2  Thank magpiejim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 2, 2014

Jamie, the bellman, best we've experienced in our 40 years of travel. Helpful, knowledgable and congenial. Breakfast has slipped in quality this year. 3rd time staying and 1st time food wasn't hot in steamers. Easy walk to subway. Easy access from LGA via Q70 + 7 subway.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Gorlinh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 2, 2014

This hotel was pleasantly different to the usual New York hotels. We were warmly welcomed and throughout our stay all the staff were excellent. Nothing was too much trouble for them. The rooms were well appointed, fairly spacious - just a pity there was no bath tub. The breakfasts and happy hour were very good and taking into account the location near Time Square, this hotel is a winner.

Room Tip: Ask for a high floor with a view of the Empire State Building
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  • Stayed: July 2014, traveled as a couple
    • Value
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3  Thank lauraine145
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Staybridge Suites Times Square - New York City

Address: 340 West 40th Street, New York City, NY 10018-1404
Phone Number:
Location: United States > New York > New York City > Midtown , Hell's Kitchen
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#37 Family Hotel in New York City
#56 Business Hotel in New York City
#60 Romantic Hotel in New York City
Price Range: $142 - $404 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Staybridge Suites Times Square - New York City 3.5*
Number of rooms: 310
Official Description (provided by the hotel):
When you're traveling to New York City, you want to be confident that your accommodations will meet your every need. Staybridge Suites • Times Square •New York City has been meticulously created to do just that. No hassles. No mysteries. Just a single focus on you! A short walk to Times Square, a block from the nearest subways and the Port Authority Bus Terminal, you’re in the heart of Manhattan, with all the city attractions in easy access at your doorstep. It’s All On Us! We’ve included in your stay a COMPLIMENTARY breakfast each morning, complimentary wi-fii/high speed internet in all rooms and throughout the hotel, complimentary cocktail hour/social reception with free drinks/beer/wine/and appetizers 5-7pm Tues-Thur, complimentary in room coffee/coffee maker and tea daily, in addition to complimentary coffee/tea/and hot cocoa in our great room-lobby throughout the day, complimentary newspapers by our front desk; and, complimentary laundry facility, business center and fitness center. Each room comes with its own fully equipped kitchenette, with a full-sized refrigerator, microwave, stove top, dishwasher, pots, pans, utensils, and cookbook to make you feel completely at home. On site is a concierge service to help you with tourist/and travel arrangements, bellman/porter service for car and luggage assistance, bar/lounge space open in the evenings, 24-hr pantry and convenience mart for late night snacks and last minute travel needs, and board games by our great room fireplace. Our hotel allows pets. 24-hour security is onsite. Reduced rate parking at nearby hotel garage just one block away. Stay a Night, Stay a Week, Stay a Year. Our hope is you never want to leave! ... more   less 
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