We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Nice location”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Staybridge Suites Times Square - New York City
Ranked #130 of 467 Hotels in New York City
Certificate of Excellence
Eindhoven, The Netherlands
Level Contributor
111 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Nice location”
3 of 5 bubbles Reviewed October 7, 2012

Stayed here for 5 nights when visiting the area for business.
Was able to make a good deal on rates because I walked in when there was availability.

Similar to most manhattan hotels, the hotel offers valet parking. This costs USD55 per day, if you look around you will find parking for 30-40 USD on walking distance from the hotel.

The room was much bigger than expected, including a large fridge and kitchen area. Bed was big and reasonably comfortable. The room was clean. The bathroom was very small but still ok; the basin was not very well positioned; using the tap was difficult. Changing the channels on the tv took forever, but I didn't use the tv much so it didn't bother me.

I would strongly recommend to stay on one of the lower floors. Most rooms don't have a nice view anyway and the hotel has more than 30 floors with 10 rooms per floor and it took forever to get up or down using the elevator. What was weird (and annoying), it also seemed to stop a lot on floors with no one there...

The breakfast area was way too small for all the guests. The lobby is also pretty cramped and at some times the line in front of the counter and the line in front of the elevator would prevent people from walking in and out.

Would stay here again if I could get a similar good deal on the rates, but definately on one of the lower floors.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jasper L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike W, Manager at Staybridge Suites Times Square - New York City, responded to this review, October 12, 2012
Thank you for your review. We are very glad that you were lucky enough to be able to walk into our hotel and get a room!

The rooms in our hotel are one of the main reasons people keep coming back to stay with us. The room size is quite spacious for New York City standards and our beds have been well reviewed for their comfort. Many guests have commented in the past in regards to the difficulty in working our television systems, so this is why we are in the process of switching out our cable systems, so that our guests will have a much easier time in operating the televisions!

The parking lot that we are associated with is actually right next door and is called Peach Parking. Due to the close proximity of the lot we do not actually offer Valet Parking, however they do offer a discounted rate at a price of $28 dollars per 24 hours for a regular sized car (additional $10 fee for oversized).

We are sorry that you felt like the elevators and crowds were an inconvenience at times during your stay. In regards, to the elevator we do encourage our guests to come down earlier for breakfast to avoid the traffic that occurs during our peak breakfast times (7:30-10 on the weekday and 8-11 on the weekends). In addition, you can always request a lower floor room, so you can evade the elevator waits all together!

We thank you again for your feedback and absolutely welcome your return to our hotel. It would be our pleasure.

Warm Regards,
Staybridge Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

5,464 reviews from our community

Traveler rating
    3,004
    1,919
    432
    74
    35
See reviews for
1,685
2,036
221
417
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (1,200)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
New Orleans, Louisiana
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 6, 2012

I stayed at this hotel for the second time. Last year with the hubby, this year on a girls' trip. The hotel is great. Very clean. Great free hot breakfast buffet. Great free wifi. Free beer, wine and light dinner on some weekday evenings. Fitness center has new equipment. Staff very helpful (especially Jaime!). Subway entrance right down the block. Drugstore with grocery items right on the corner. A few blocks from Times Square. I've recommended this hotel to friends, and will definitely stay there again on my trips to the Big Apple. Ask Jaime to teach you the secret handshake! :)

Room Tip: Ask for a room on the second or third floor to avoid having to wait for an elevator.
See more room tips
  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Maureen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wokingham, United Kingdom
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed October 3, 2012

We stayed at the Staybridge Suite in September with our daughters aged 18 + 21 , we had a great room with all needs covered and enjoyed our visit very much ,all the staff were so helpful and happy ,breakfast was included and we had a free buffett with drinks at 3 teatimes ,hotel located just minutes from Times Square, would recommend this hotel to all our friends ,well done Staybridge you made our holiday.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank sandra s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristen L, Front Office Manager at Staybridge Suites Times Square - New York City, responded to this review, October 5, 2012
Hello and thank for sharing your Staybridge experience with other prospective travelers

We are so glad you found our staff to be friendly and helpful. We work very hard to make sure our guests feel at home and thrive for 100% customer satisfaction every day!

It is nice to hear you were able to enjoy what our location and hotel amenities have to offer.
After all, not every hotel has a free hot & cold breakfast buffet (M-F 6.30-10, Sat-Sun 7-11), Wi-Fi, business center, laundry facility and fitness room! Our most raved amenity, which we are glad you took advantage of, is our Social reception, every Tue-Thu 5-7pm, offering a complimentary selection of finger foods, wine, beer and soft drinks.

We are thrilled to hear we’ve left a lasting impression on your stay and hope to welcome you or your friends back soon!

Warm Regards,
Staybridge Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 bubbles Reviewed October 2, 2012

The staff was there for us at every turn. We got off to a great start every morning with the breakfast bar, which was well maintained! The helpers at the trip desk was wonderful, tickets for shows and great advice.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rickyrushy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristen L, Front Office Manager at Staybridge Suites Times Square - New York City, responded to this review, October 4, 2012
Hello and thank you for taking the time to write this review, we truly appreciate it!

Here at Staybridge Suites we always do our best to exceed our guest’s expectations and it is great to know you found our staff to be friendly and helpful because that’s what we’re here for! Our goal is to make our guests feel comfortable and relaxed, like a member of the family, not just our guest.

The concierges are here daily (8-8 M-Sat Sun 8-4) to help advise our guests on anything and everything to do or see in NYC! Our breakfast buffet is another added bonus we offer “on the house” daily for our guests to enjoy! Thank you for pointing out our staff’s hard work, they work diligently to make sure our breakfast and social receptions are kept spotless as well as fully stocked!

At the Staybridge Suites we are dedicated to providing top notch and friendly customer service, so we are glad to hear we helped make your stay more enjoyable. We look forward to welcoming you back on your next NYC visit!

Warm Regards,
Staybridge Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
DeKalb, Illinois
1 review
5 of 5 bubbles Reviewed October 2, 2012

This is a great place to stay! The rooms are great and the service is excellent! It's location is very convenient to anything in midtown. Plus cabs, bus or subway are immediately available. Rooms come with a breakfast buffet and Tuesday, Wednesday and Thursday late afternoons there is a happy hour with beer, wine and food provided. Rooms come with a full kitchen with utensils and serving dishes and silverware, for those that would prefer to do their own cooking or snacks. Beds were very comfortable. And the bathroom was spotless and inviting. The bellman or very gracious and helpful, Jamie was more like a son than he was a bellman. He was willing to do whatever he could to make your stay more enjoyable. We would return here to stay anytime! roger primm

  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank roger p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristen L, Front Office Manager at Staybridge Suites Times Square - New York City, responded to this review, October 4, 2012
Hello Roger and thank you for taking the time to write this wonderful review!

We are thrilled to hear you found our rooms to be comfortable and clean, our team works very hard to provide the best of home and hotel! Our breakfast and social receptions are the two of the most raved about amenities we offer complimentary to our guests, so we are glad you enjoyed!

The hotel boasts for an ideal location which provides easy access to all of New York City’s famous attractions and entertainment. In addition like you mentioned, the kitchens provide for an extra convenience for our guests because it allows them utilize the same capabilities as if they were at home!

We are happy that you got to know one of our staff members because they are truly the ones who make a difference in each and every one of our guests stays! Our goal at the Staybridge Suites is to provide a 100% customer service satisfaction, so we are pleased to find out you had a wonderful stay!

Warm Regards,
Staybridge Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
2 reviews
5 of 5 bubbles Reviewed October 1, 2012

I stayed at the This Staybridge Suites, New York City
September 2012. From the time I arrived the front desk service was superburb! All of the sstaff was very courteous and friendly. I really loved the bar area and our Bartnder Hakeema was exceptional! Thank you Jamie, Brian, Nick, Louis and all of the front end representatives of the hotel. The hotel is very clean and fully equipped with all essentials. I enjoyed my stay and will definitely be booking at this hotel again in the near future. I was satified with this hotel as a whole. I also was pleased with the stamped parking discount and the parking attendants. The hotel is I'll call it petite, but is a great bargain with upscale amenities! Thank you to all of the staff!!!!
Ms. Gray

Room Tip: My cell phone had tower issues, but If you stay near the widow there is less interruption and drop c...
See more room tips
  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank J G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristen L, Front Office Manager at Staybridge Suites Times Square - New York City, responded to this review, October 3, 2012
Thank you Ms. Gray for sharing your wonderful experience about our staff and property, to all the prospective travelers out there!

At the Staybridge Suites Times Square it is our goal to not only meet your expectations, but to exceed them and I am very happy to hear we made that a reality for you! The staff is truly dedicated to creating a wonderful and special experience for each and every one of our guests, so it’s great to hear you were able to get to know some of our staff members that truly made a difference in your stay.

Bar Forty is a great feature we have at the hotel because it’s the place where you can enjoy a few cocktails, mingle with friends and family and most importantly have a fantastic time! The parking garage is also another great value we offer our guests! Its located just two doors down from the hotel and offers a great rate of $28 per 24 hours (additional fee for oversized vehicles may apply).

Our dedication is to leave a lasting impression on all of our guest’s stays, so we hope to see you soon!

Warm Regards,
The Staybridge Team (Especially Nick, Brian, Jamie, Hakeema & Louis)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed October 1, 2012

Stayed for three night and used holiday inn points. Its right bang in the middle of Manhattan and the rooms a very large by NY standards. Its a busy place especially in the morning for the free breakfast. One of the elevators broke down one morning and we missed breakfast as could not get an elevator from the 31st floor. Finally got down and the staff arranged breakfast for us free of charge which I thought was excellent.

  • Stayed July 2012, traveled with family
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tobylad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristen L, Front Office Manager at Staybridge Suites Times Square - New York City, responded to this review, October 3, 2012
Thank you for writing this review. We are thrilled to hear you thoroughly enjoyed your stay!

Here at Staybridge Suites we do our best to exceed our guest’s expectations and it is great to know you found our staff to be friendly and helpful because that’s what we’re here for! The elevator malfunctioning is unfortunately something we cannot foresee, however this is where our staff will take that extra step to go out of their way to make sure our guests are taken care of , just like your family!

As you mentioned, our location is pretty great, we are only just a few minutes away from Times Square and the theatre district as well as a subway stop at the end of our street, making it for easy access to all parts of the city your heart may desire to go!
We look forward to welcoming you back next time you visit New York City!

Warm Regards,
Staybridge Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these New York City hotels
Midtown
Homewood Suites by Hilton New York/Midtown Manhattan Times Square-South, NY
Midtown
Distrikt Hotel Times Square
Distrikt Hotel Times Square
#53 of 467 in New York City
4.5 of 5 bubbles 4,849 reviews
Midtown
Candlewood Suites New York City Times Square
Candlewood Suites New York City ...
#213 of 467 in New York City
4.0 of 5 bubbles 1,817 reviews
Show Prices
Show Prices
Show Prices
Midtown
Element New York Times Square West
Element New York Times Square We...
#254 of 467 in New York City
4.0 of 5 bubbles 3,895 reviews
Midtown
Hilton Garden Inn Times Square
Hilton Garden Inn Times Square
#145 of 467 in New York City
4.5 of 5 bubbles 6,788 reviews
Midtown
Hampton Inn Manhattan / Times Square Central
Show Prices
Show Prices
Show Prices

Been to Staybridge Suites Times Square - New York City? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Staybridge Suites Times Square - New York City

Property: Staybridge Suites Times Square - New York City
Address: 340 West 40th Street, New York City, NY 10018-1404
Phone Number:
Location: United States > New York > New York City > Midtown , Hell's Kitchen
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#56 Family Hotel in New York City
#57 Business Hotel in New York City
#60 Romantic Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Staybridge Suites Times Square - New York City 3.5*
Number of rooms: 310
Official Description (provided by the hotel):
When you're traveling to New York City, you want to be confident that your accommodations will meet your every need. Staybridge Suites • Times Square •New York City has been meticulously created to do just that. No hassles. No mysteries. Just a single focus on you! A short walk to Times Square, a block from the nearest subways and the Port Authority Bus Terminal, you’re in the heart of Manhattan, with all the city attractions in easy access at your doorstep. It’s All On Us! We’ve included in your stay a COMPLIMENTARY breakfast each morning, complimentary wi-fii/high speed internet in all rooms and throughout the hotel, complimentary cocktail hour/social reception with free drinks/beer/wine/and appetizers 5-7pm Tues-Thur, complimentary in room coffee/coffee maker and tea daily, in addition to complimentary coffee/tea/and hot cocoa in our great room-lobby throughout the day, complimentary newspapers by our front desk; and, complimentary laundry facility, business center and fitness center. Each room comes with its own fully equipped kitchenette, with a full-sized refrigerator, microwave, stove top, dishwasher, pots, pans, utensils, and cookbook to make you feel completely at home. On site is a concierge service to help you with tourist/and travel arrangements, bellman/porter service for car and luggage assistance, bar/lounge space open in the evenings, 24-hr pantry and convenience mart for late night snacks and last minute travel needs, and board games by our great room fireplace. Our hotel allows pets. 24-hour security is onsite. Reduced rate parking at nearby hotel garage just one block away. Stay a Night, Stay a Week, Stay a Year. Our hope is you never want to leave! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Travelocity, Expedia, Orbitz, Priceline, Hotels.com, Hotwire, TripOnline SA, getaroom.com, Evoline ltd and HotelQuickly so you can book your Staybridge Suites Times Square - New York City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Staybridge Suites Times Square - New York City Hotel New York City

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing