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“Location, location, location & great shower water pressure”

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Holiday Inn Express New York City-Wall Street
Ranked #360 of 469 Hotels in New York City
GreenLeadersBronze level
Reviewed October 23, 2012

The folks at the front desk were pleasant and welcoming. They accepted my late check out request with a nod and a smile. The hotel is clean and conveniently located in the financial district. Our room had a comfortable king size bed that took up most of the room. The shower water pressure ranks among the best I've experienced in my years of traveling. The free continental breakfast was decent and the kitchen staff was friendly. Price was less than surrounding hotels but still pretty steep. It is Manhattan after all.

Room Tip: Request an upper level floor to escape the street noise down below.
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  • Stayed: October 2012, traveled on business
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1  Thank NHmtnest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JessicaDGM, General Manager at Holiday Inn Express New York City-Wall Street, responded to this reviewResponded November 13, 2012

Thank you so much for your feedback. I really appreciate your comments on my staff friendliness and cleanliness of the hotel. We look forward to your next visit with us.

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275 - 281 of 520 reviews

Reviewed October 21, 2012

Visiting New York on business, I expected an overpriced selection of tiny hotel rooms. Not so at the Holiday Inn Express hotel near Wall and Water Streets. It is a narrow building with four rooms each on 27 floors. Though the room was not large, it was certainly large enough to be comfortable. The best thing about this HI Express was the staff. They went out of their way - every one of them - to do great service, from the front desk clerks to the cheery breakfast room hostess who, when she found that I didn't care for the peppers in the prepared omelets, offered to cook me some scrambled eggs. This never happened before in a mid-price hotel (for a free breakfast!)

  • Stayed: October 2012, traveled on business
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Thank Wendell R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JessicaDGM, General Manager at Holiday Inn Express New York City-Wall Street, responded to this reviewResponded October 23, 2012

Thank you so much for your feedback. We truly appreciate your kind words. We look forward to your next visit with us soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 27, 2012

The hotel became my favorite place to stay when traveling to Manhattan on business. It is in the heart of the financial district, is walking distance to most of the large financial firms and brokerage houses, and is close to a metro station if you need to venture farther than your legs will take you. Even if you're in NYC for sight seeing this hotel might be the perfect place to base yourself and a budget price for the city. Yes the rooms are small but every hotel room less than $250/night is small in NYC! The staff were always friendly and after a few stays at the hotel they remembered me. The hotel is clean, quiet, and has fast internet. I also like that there are great restaurants, coffee shops, and food carts nearby as well as a number of plazas and parks that can be a great escape from the hustle and bustle of Manhattan.

  • Stayed: October 2011, traveled on business
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2  Thank ReyShaunMadolora
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JessicaDGM, General Manager at Holiday Inn Express New York City-Wall Street, responded to this reviewResponded October 5, 2012

Thank you so much for your review. We look forward to your feedback. It is great to hear this! Thank you for continuing to stay with us when you travel to NYC. We truly appreciate your business and look forward to your next visit!

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Reviewed September 13, 2012

The only reason why I don't rate this as a 5 is b/c it is so tight/small. It goes up a lot of floors (23+), but there were only 4 rooms on our floor! Service was great. Location tough to find; it's not actually on Wall St. One delivery truck blocks the entire entrance. Breakfast was great as well, but it too was so cramped; you're walking around people saying "'scuse me, 'scuse me." But IK it's NYC; that's what you get. The room, altho small, was great.

  • Stayed: August 2012, traveled with family
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Thank jncapobi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JessicaDGM, General Manager at Holiday Inn Express New York City-Wall Street, responded to this reviewResponded September 25, 2012

Thank you for your review. We look forward to hearing from our guest. We truly appreciate your feedback and glad to hear you had a great time with us. We look forward to your next visit.

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Reviewed September 10, 2012

I have stayed in NY many times in my life, for business, for leisure, or both. NY never fails to leave you untouched. It is truly a great city.
However, most hotels in NY are either very expensive, or they are complete ratholes (like that Hotel Pennsylvania, for example, terrible)
This one was a lucky find!
It was cheap, and it was VERY clean. The rooms are small-ish, but: that made them cosy. The bathroom was downright beautiful, and the small of the room was unusually fresh and nice. We felt comfortable right away. I think it is the best hotel I have stayed in in NY, and yet it was the cheapest!
And: the location is amazing! Wall Street for residents and hotels is up an coming anyway, as more uptown is often loud at night, and a lot less civilised. With Pier 17 10 minutes walk away it is perfect for great outside dinners and seeing Brooklyn.
Staff at the desk was very helpful, breakfast was decent (actually it was very good for the price, and it was included in the rate) and, for me very important, Wi-fi connection was perfect.
I can only recommend this hotel, and I will certainly stay here every time I am in NY as long as they keep rates this low, and as long as they keep the hotel maintained as they do right now. As I always say: why change the formula, if it works!

Room Tip: Take one at the back, very quiet!
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  • Stayed: August 2012, traveled with friends
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1  Thank Charles C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JessicaDGM, General Manager at Holiday Inn Express New York City-Wall Street, responded to this reviewResponded September 11, 2012

Thank you for your review. We truly appreciate your feedback. I am very pleased to hear you had a great time with us! We look forward to your next visit!

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Reviewed August 28, 2012

Booked the Holiday Inn Express after much research - Ten of our familiy met up in NYC and it was just as we expected from reviews we had read. Clean, friendly staff and a fantastic breakfast selection. The lady running breakfast was amazing, so organised, in control and nothing was any bother for her. All staff were extremely helpful. We were out all day so the key thing was a good bed, breakfast and safe place to stay-Holiday Inn Epxress did all 3. We are used to walking and picked this hotel and location as NY is easy to walk around. If you enjoy a good walk to other main attraction book this hotel. Its only a few minutes from 911 Memorial, Ferry Stations, and South Street Seaport, a fantastic mix of seaside type atmosphere, shops and food.

  • Stayed: August 2012, traveled with family
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1  Thank Dave R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JessicaDGM, General Manager at Holiday Inn Express New York City-Wall Street, responded to this reviewResponded September 11, 2012

Thank you for your review. We truly appreciate your feedback and glad to hear you had a great time with us. We look forward to your next visit with us.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 3, 2012

We stayed there two nights for the price of about $220. I think it's a long time ago that I've seen such an horrible hotel.

The lobby is very uninviting, the aisles are small and the hotel looks as it hasn't been renovated since ages. The room is a complete horror. Small, furniture from the 80'ies. There is NO SAFE in the room, so you have to take all your belongings with you all the time. For a couple you'll barely find space to store your bags. The shower curtain look as if you don't wanna touch it and you barely can close the door of the bathroom, because it's so small. The AC is so loud that you just can't sleep. To complete the journey, our room was full of mosquitos, so we couldn't sleep the whole night because we had to kill about 20 mosquitos. So you can't sleep because of the loud AC and you can't open the window because of the moquitos.

For this amount of money, even in NYC this is a bad joke. For just $20 more we've found a great boutique hotel - last minute booked.

  • Stayed: August 2012, traveled on business
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2  Thank ThomasTravelTester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JessicaDGM, General Manager at Holiday Inn Express New York City-Wall Street, responded to this reviewResponded August 7, 2012

Thank you for your review. I truly apologize for your poor experience. We rely on you, our guest, to let us know how we are doing and it truly disappoints us to hear this. We are working to improve your concerns and will address these issues immediately. We hope that you will reconsider us in the future. Thank you again and please accept our sincere apologies.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express New York City-Wall Street

Address: 126 Water St, New York City, NY 10005-1615
Phone Number:
Location: United States > New York > New York City > Financial District , Manhattan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#70 Green Hotel in New York City
#229 Family Hotel in New York City
Price Range: $131 - $397 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express New York City-Wall Street 3*
Number of rooms: 112
Official Description (provided by the hotel):
Recently renovated in 2017, the Holiday Inn Express Downtown Manhattan is conveniently located on Water Street close to Wall Street. We are just a short distance from NY Stock Exchange, City Hall, Federal Reserve Bank, and World Trade Center. Lower Manhattan will keep you fully entertained by offering a variety of attractions including South Street Seaport, Battery Park, Little Italy, Chinatown, and walking distance from the South Ferry which connects to the Statue of Liberty and Ellis Island. We offer 112 luxuriously appointed guest rooms equipped with deluxe new bedding, Smart Bath Collection amenities, wired/wireless high-speed Internet access. This modern, upgraded hotel also features an exercise room, business center, and hot breakfast bar. We are confident that your stay with us will be a pleasant experience, so Stay Smart! ... more   less 
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Also Known As:
Holiday Inn Express New York City-Wall Street Hotel New York City

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