I left my wallet in the back of a taxi and had no cash. Thankfully, I had my Bank of America ATM card...but was short on time and the closest BOA ATM was inside the subway station right down the street. One of the gentlemen working the bell desk kindly offered to lend me his Metro card so that I could withdraw some cash. A second gentleman offered his Metro card to my friend so that I wouldn't have go by myself. This is only one example of the great client care I experienced last weekend. The gentleman running the breakfast buffet in the morning was incredibly friendly and the server quite polite. They had hot cider in the lobby in the evenings...it was such a lovely touch!! It's funny, I have stayed at plenty of hotels in NYC (from Four Points to the Peninsula) and have to say that this is by far the friendliest staff I have encountered.
The neighborhood is what it is. Yes, the neighborhood can seem a touch seedy to some (there is an adult shop on the same block), but I have stayed here several times on my own (5'2" petite woman) and have not once felt uncomfortable walking to or from the hotel at night. The location is insanely convenient...the subway and Port Authority bus terminal are within a block of the place (A, C, E, N, Q, R, 1, 2, 3, and 7 trains are right there).
It's not the Ritz, but it is convenient, clean, and the staff is incredible. I stayed there last weekend and am so happy with my stay that when a friend suggested a night in the city, I immediately booked us a room there (and chose this over the Sheraton Times Square and the Parker Meridian).
- Official Description (provided by the hotel):
- Four Points by Sheraton Midtown - Times Square hotel is in the heart of Manhattan near the Broadway Theater District, Port Authority, Hell's Kitchen, Central Park. We offer free wifi, the Gotham Bistro, Lobby Bar, Room Service, Fitness Center, and our staff is ready to make your stay memorable. ... more less
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- Also Known As:
- 4 Points By Sheraton Midtown - Times Square
- Four Points By Sheraton Midtown - Times Square Hotel New York City
- Four Points Midtown
- Four Points New York City