I booked this hotel the same day, so my cost was $100/night. For a Manhattan hotel in a decent location, which this is, that's pretty good. That said, there were some issues.
-- The biggest issue was that my shower didn't work, and I ended up switching rooms. It was quite inconvenient though ironically enough, they moved me to the 2nd floor which I preferred since the bus depot was across from me and I had more privacy in that room than my original room.
-- My original room also had some issues with the outlets. Literally, the socket came out as I pulled my charger out. I should've known there was an issue when I spotted the black tape holding the sockets together.
-- I didn't like the bed at all. There was a cheap plastic feel to it, and it wasn't as comfortable as other Starwood beds.
-- Multiple towels in both rooms - my original as well as new rooms - were dirty. I hate that.
I did complain both to the hotel as well as Starwood via Twitter. The hotel was good at recognizing the inconvenience caused by the broken shower, and gave me fair compensation for the problem. While I wouldn't say this is my first choice the next time I stay in NYC, if I can get a similar price and get a room more like the 2nd room (vs. the original), then I wouldn't mind at all.
- Official Description (provided by the hotel):
- Four Points by Sheraton Midtown - Times Square hotel is in the heart of Manhattan near the Broadway Theater District, Port Authority, Hell's Kitchen, Central Park. We offer free wifi, the Gotham Bistro, Lobby Bar, Room Service, Fitness Center, and our staff is ready to make your stay memorable. ... more less
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- Also Known As:
- Four Points By Sheraton Midtown - Times Square Hotel New York City
- 4 Points By Sheraton Midtown - Times Square
- Four Points Midtown
- Four Points New York City