Let's start at the beginning.
The bell / valet servicemen who greeted us were exceptionally friendly and helpful throughout our stay.
The reception team were welcoming and efficient. The lobby design is a bit spacey and, since we arrived late at night, was lit more like a club than a hotel, complete with dj and loud thumping music. The kids (teens) were very impressed.
The rooms, with a view of ground zero, were small but sufficient. I wasn't a huge fan of the spacey design concept, but again, the teens loved it. I did, however, like the window seat. More hotels should have them.
- Official Description (provided by the hotel):
- W New York - Downtown is where the Financial District power action is, rubbing shoulders with the Statue of Liberty, NYSE and Brookfield Place. Power wheel and deal at our sleek and chic Living Room Bar & Terrace with stunning unobstructed north-facing views of 1 World Trade Center. With 217 rooms and 58 floors, explore the signature W bed, innovative technology, fantastic in-room entertainment and more, as Whatever/Whenever(R) makes all big city dreams come true. ... more less
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- Also Known As:
- w New York - Downtown Hotel New York City