We arrived for my partners birthday... Some contact with Marco on the front desk via the website email and all was set and paid for... We had a suite, a bottle of bubbles on arrival and on the actual birthday, we had the room decorated with balloons, personalised with messages from the staff, another bottle of bubbles and fairy lights! As well as a personalised cake! Cuteness!
The location was great, the coffee and wine as others have commented was spot on for us and very welcomed.
The decor and views from the room and all elements were simply great, top notch and special. The only slight thing is that there does seem to be an inconsistency in communication. We paid for wifi, we weren't told about the $15 comp' from the mini bar and some of the guys on the front desk just didn't know where good stuff was close to the hotel but forgetting the picky details, it was a fabulous stay and we will definitely return.
Thank you xxMore
- Fitness center