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“Exceptional Experience at the Trump Soho”

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Trump SoHo New York
Ranked #132 of 467 Hotels in New York City
Certificate of Excellence
Massillon, Ohio
Level 3 Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Exceptional Experience at the Trump Soho”
Reviewed January 18, 2011

Nothing short of a Walt Disney World Service Experience. Exceptional guest service. Exceptional facility. Attention to every detail. Treated my 9 year old son like a VIP and went the extra step to recognize my wife and I on our 11th wedding anniversary.

The bed and bedding was out of this world. By far the best sleeping experience of any hotel I have ever been in. My wife will have me ordering pillows and bedding !
You can't go wrong at the Trump Soho!

  • Stayed January 2011, traveled with family
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Helpful?
Thank Bradley W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrumpS0H0NYC, General Manager at Trump SoHo New York, responded to this review, February 14, 2011
Dear BPW2,
Thank you very much. I am so glad that you had such a special time with your family. You are right about the beds – they are like sleeping on a cloud. Let us know about the pillows and bedding, we can arrange it for your 12th wedding anniversary! We look forward to seeing you again soon.

Best regards,
David Chase, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Beverly Hills, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 18, 2011

Just stayed at the Trump SoHo in downtown NYC- all around a great luxury hotel. I booked through Jet Luxury Resorts and got a great deal. Room was incredible with the floor to ceiling windows and the view—with a touch of a button, the shades move. Amazing location right by all the action of Soho. A true 5 star experience, to me, this is what a luxury hotel should be. Trump SoHo got it right.

  • Stayed January 2011, traveled as a couple
    • Value
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Helpful?
1 Thank kmatthews49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrumpS0H0NYC, General Manager at Trump SoHo New York, responded to this review, February 9, 2011
Dear kmatthews49,

Thank you very much. I am delighted that you enjoyed your stay with us and had the opportunity to take advantage of the action in SoHo. We appreciate your kind compliments and look forward to seeing you again soon!

Best regards,
David Chase, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
East Lyme, Connecticut
1 review
Reviewed January 18, 2011

everything you will need for a great time in Soho
all the help they can provide
walking distance to all the shops

  • Stayed January 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank seaducer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrumpS0H0NYC, General Manager at Trump SoHo New York, responded to this review, February 9, 2011
Dear seaducer,

Thank you for the “great and fun” review! See you again soon.

Best regards,
David Chase, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level 2 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed January 18, 2011

My girlfriend and I live in NYC and decided to do a "stay-cation" for MLK weekend and save some money instead of going away. Therefore we were looking for a luxury hotel with great amenities, as we would be spending most of our time in the room, and not exploring the city that we live in.

I booked a basic room at the Trump SoHo for Sunday evening. Prior to my arrival, I traded several emails with Ashley in the Attache department to set up a surprise rose petal turn-down service for our stay. She was extremely helpful and attentive to my needs. Little did I know that my girlfriend was also emailing with her as well to arrange for a surprise bottle of champagne to be in the room upon arrival.

We arrived around 3:30pm to check in and Aaron at the front desk helped us. I asked if it was possible to upgrade our room and he took a look and said if we were willing to wait about an hour, he could upgrade us to a beautiful room on the 39th floor with great views. We said an hour would be no problem. So we took our complimentary champagne and went up to the 2nd floor Library lounge to wait. Aaron called me 35 minutes later to tell me our room was ready and he personally came up to the Library to give us our keys. Aaron was a great first impression of the hotel and we were looking forward to seeing our room.

We arrived on the 39th Floor and the room was everything we had hoped for and more. I am a seasoned traveler in the US and Europe and have stayed in lots of different hotels and I can say that this is by far the nicest I have ever stayed in. It was extremely spacious for a NYC hotel, as it had a large foyer area with mini bar area, desk area, king sized bed with a bench at the end and then a full size couch next to the window. The bathroom was as big as a studio apartment with 2 sinks, toilet, walk in shower and large tub under the window. The views were facing east and we could see uptown to our left. There were wonderful plush robes and slippers and the bed was like a cloud. So comfy and cozy with a giant headboard behind it. The room was impeccably clean as well.

When we returned from dinner that evening, the rose petal turn-down service had been done with a rose-petal heart on the bed as well. We took a wonderful bubble bath that evening complete with candles. I highly recommend taking a bath if you are looking for a romantic time on your stay.

We requested a 2pm late check-out and spent the morning in bed. We opted to run out to get Dunkin Donuts down 2 blocks up the street instead of room service, as to save some money.

All in all, Trump SoHo did not disappoint and I highly recommend this hotel for anyone looking for a luxury stay in NYC. Ashley and Aaron made our stay even that more enjoyable and I can't thank both of them enough. Run don't walk to book the Trump SoHo!!

  • Stayed January 2011, traveled as a couple
    • Value
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Helpful?
Thank Maxxwell8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrumpS0H0NYC, General Manager at Trump SoHo New York, responded to this review, February 9, 2011
Dear Maxxwell8,

Thank you very much for your in-depth and thoughtful comments. It sounds like you had a very special time with your girlfriend. We greatly appreciate you compliments about the level of service you experienced as well as the hotel amenities. I will certainly share your words with Aaron and Ashley, who I know will be delighted. We hope to see you on your next stay-cation!

Best regards,
David Chase, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Irvine, California
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed January 18, 2011

Staff, rooms, location, service, ammenities... this is a 10+ hotel. Thanks

  • Stayed January 2011, traveled with family
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Helpful?
Thank screennamepain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrumpS0H0NYC, General Manager at Trump SoHo New York, responded to this review, February 9, 2011
Dear screennamepain,

Wow! Thank you for the 10+ rating! Looking forward to your next visit.

Best regards,
David Chase, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
Level 5 Contributor
95 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed January 18, 2011

We moved from another hotel that really got it wrong. This was a terrific experience. Firstly, the smallest room in the hotel is 450 sq ft. which is amazing for NYC. The service is first class. The restaurant excellent. They are doing everything right! (Except this ridiculous daily charge for the internet which all hotels are doing for some stupid reason - if you ask they will remove it) The rooms are beautiful. The suites on the top floors are panoramic and in SoHo you can still get amazing views without being blocked by tall buildings. I would happily stay here again. I understand it is an Ivanka project, doesn't surprise me. She is a pretty impressive lady.

  • Stayed January 2011, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank emjaytx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrumpS0H0NYC, General Manager at Trump SoHo New York, responded to this review, February 9, 2011
Dear emjaytx,

Thank you. It pleases me greatly that you felt we were able to “get it right.” We appreciate your kind words about the level of service as well as your experience in Quattro. We do have complimentary internet available in all of our public spaces as well as a 24-hour business center. You are right, Ivanka Trump is a very impressive lady! We are delighted that she was and continues to be as involved as she is with Trump SoHo. We look forward to seeing you again soon.

Best regards,

David Chase, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Helsinki
Level 5 Contributor
45 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed January 18, 2011

Stayed here for Christmas. We were upgraded to a room with a wonderful view of Manhattan. We really loved it! Spacious room, wonderful bed, big bathroom, soft big towels. Great service. We ate once at the Library - good sandwiches & wine. Nice but small fitness center.

Just a block from the subway with direct access to the airport. Lots of restaurants within walking distance, Starbucks right across the street.

  • Stayed December 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SannaK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Trump SoHo New York

Property: Trump SoHo New York
Address: 246 Spring Street, New York City, NY 10013-1521
Phone Number:
Location: United States > New York > New York City > Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#27 Spa Hotel in New York City
#30 Business Hotel in New York City
#62 Family Hotel in New York City
#83 Romantic Hotel in New York City
#107 Luxury Hotel in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Trump SoHo New York 5*
Number of rooms: 391
Official Description (provided by the hotel):
Adding distinction to the skyline, Trump SoHo® New York brings a new perspective of Manhattan from its 391 guest rooms, providing unparalleled views of the city from floor-to-ceiling windows in the deluxe and premiere rooms and suites. The Spa at Trump® features New York's only luxury hammam experience, relaxation rooms and fitness center. Trump SoHo is pleased to welcome the new signature restaurant Koi SoHo, featuring an imaginative menu of contemporary Japanese cuisine. Plan your business or social gathering in one of the hotel's exclusive meeting and event spaces. Unwind over cocktails in The Library or retreat to the seasonal Bar d'Eau with its outdoor pool deck. Possessing one of the city’s most coveted locations where SoHo meets Tribeca and the West Village with celebrated art galleries, restaurants, shopping and nightlife, Trump SoHo New York is downtown like you’ve never experienced. ... more   less 
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Also Known As:
Trump Soho New York Hotel New York City

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