We stayed at the hotel over Christmas and we were also one of the victims of a cancelled flight due to the blizzard. The rooms are large with plenty of space. The views were amazing with total room control through the tv or by switches next to the main door. The bathroom is very spacious. The location is great if you want to stay away from the large crowds but still be in the middle of everything.
We did not have very good luck with the service at the hotel. When we asked for places to eat, the first words out were the hotel restaurant and then a list of places were rattled off without a location or even the type of food. We were then hung up on. This happened twice.
Once the blizzard hit and everyone was stuck in NYC, we were given a extension on our hotel for one night. When we learned we could not get a flight for two more days, we asked to have our room extended. One of the receptionist said that we could do it and work out a rate. We later went back to discuss the rate and were told that they would only let us stay if we paid a rate of $200 more a night. While I realize that they had other people coming into town because of new years, the attitude was more about money then helping the customers.
Needless to say, we changed hotels and had a great time while we were stranded.
- Official Description (provided by the hotel):
- Adding distinction to the skyline, Trump SoHo® New York brings a new perspective of Manhattan from its 391 guest rooms, providing unparalleled views of the city from floor-to-ceiling windows in the deluxe and premiere rooms and suites. The Spa at Trump® features New York's only luxury hammam experience, relaxation rooms and fitness center. Trump SoHo is pleased to welcome the new signature restaurant Koi SoHo, featuring an imaginative menu of contemporary Japanese cuisine. Plan your business or social gathering in one of the hotel's exclusive meeting and event spaces. Unwind over cocktails in The Library or retreat to the seasonal Bar d'Eau with its outdoor pool deck. Possessing one of the city’s most coveted locations where SoHo meets Tribeca and the West Village with celebrated art galleries, restaurants, shopping and nightlife, Trump SoHo New York is downtown like you’ve never experienced. ... more less
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- Also Known As:
- Trump Soho New York Hotel New York City