I love 5 star hotels, lets start by saying that. I was really looking forward to this hotel as it had come highly reccomended. The Hotel wasn't what we expected for the price that we payed. Breakfast included...but not a cafe latte that's an additional $14.00 excluding tax.
Room had a great view however extremely small in regards to other NYC hotels.
Bathroom lighting horrible for putting on make-up.
The staff were great, extremely helpful and the housekeeping staff was also excellent.
The pillows are horrible, so soft, no suppor & bed was too soft.
In relation to the heading of this review, the price is NOT including tax, tax in NYC is 18% aprox then an additional 20% for something else, they crack on an additional $1 aprox for an occupancy tax?!!!....upon check out i advised the woman at the desk that it was extremely wrong of them to advise the price per night excluding the tax amout (especially when the add on taxes are so high), it gives the consumer a unrealistic picture of what the end bill will be.
We won't be coming back to the Trump Soho, my suggestion is to find an aparment in the same area (which is awesome) for a much lesser price.More
- Fitness center