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“Luxury hotel indeed but not Standard”

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Trump SoHo New York
Ranked #117 of 467 Hotels in New York City
Certificate of Excellence
New York City, New York
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
“Luxury hotel indeed but not Standard”
4 of 5 bubbles Reviewed August 8, 2012

I’m a New Yorker and live in Chelsea walking distance away. We rented a suit in Trump Soho for Fourth of July to see fireworks. Contrary to hotel promises only the North facing suits have view of fireworks over Hudson. Hotel service is exceptional and amazing and they managed to find us a suite facing the right direction on one of the top floors at the last minute and only charged $300 for upgrade. View is breathtaking, even from the bathtub, rooms are very comfortable, spacious (at least the suite was) and service is impeccable. The only upsetting point is the huge ugly TV that obscures the best window and is BOLTED to the table. All my attempts to move the monstrosity to some cabinet failed. Can they find some other place for it? Otherwise it is grand luxury hotel. Everything in the room is excellent from shampoo to champagne. Hotel is in SOHO in a great location but if you are looking for hip young New York crowd you are much better off couple blocks west in HighLine’s Standard. This is Trump Hotel and in spite of best efforts of management to make it downtown and cool it is pretty stiff. Victims of plastic surgery wondering around clutching Louis Vuittons and so on. Bar with little swimming pool is really sweet but this area of new York certainly offers many more lively spots and we left after half an hour of tourist watching.

Room Tip: Every view is great. Higher is better. Suits are very big and comfortable.
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  • Stayed July 2012, traveled as a couple
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Helpful?
2 Thank mgelfand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrumpNYCSoHo, General Manager at Trump SoHo New York, responded to this review, August 15, 2012
Dear mgelfand

Thank you sharing your 4th of July experience at the Trump SoHo. I am pleased to hear you were able to enjoy a full view of the fireworks right from your room. I look forward to welcoming you back in the future.

Best,
Andreas Oberoi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,954 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (816)
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English first
Providence, Rhode Island
1 review
5 of 5 bubbles Reviewed August 8, 2012

We spent a few days in SoHo - researched several lower Manhattan hotels - so glad we chose Trump SoHo - the service was the finest out of any 5 star hotel - excellent atmosphere without being "stuffy." Beautiful pool, huge suites & views that were awe inspiring. Will definately be back.

Room Tip: We were upgraded to a premier suite - floors 30-40 - unbelievable views of the River & WTC
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  • Stayed August 2012, traveled with family
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Helpful?
Thank JOHN F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrumpNYCSoHo, General Manager at Trump SoHo New York, responded to this review, August 13, 2012
Dear John F

Thank you for sharing your experience at the Trump SoHo. I am pleased to hear you enjoyed our pool and the view from your suite. Please let me know if I can be of assistance with any future arrangements.

Best,
Andreas Oberoi
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed August 7, 2012

If you like shopping and great restaurants, stay in midtown, this place is a $15 cab fare from midtown. Rooms are large, bathroom is large with both bath and shower. On weekends it is full of young party goers.

Staff are fantastic, can't do enough for you.

Room Tip: One block from Aqua Grill, great restaurant.
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  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank helper01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrumpNYCSoHo, General Manager at Trump SoHo New York, responded to this review, August 13, 2012
Dear helper01

Thank you for the nice comments about our staff, I will be sure to share them with our team. We appreciate you sharing your feedback at the Trump SoHo and I look forward to welcoming you back in the future.

Best,
Andreas Oberoi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
israel
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed August 5, 2012

great location
best service
the suite are very large- not like we had ever in new york. 2 bathroom and a lot of space.
they let us check out at 16:00 , also not like other hotels at the city.
wifi- 15 dollar per day but for all your phone\ devices.

Room Tip: take the suite
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  • Stayed October 2011, traveled as a couple
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Helpful?
Thank elad5789
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrumpNYCSoHo, General Manager at Trump SoHo New York, responded to this review, August 9, 2012
Dear elad5789

Thank you for sharing your experience from your stay at the Trump SoHo. I am pleased to hear you enjoyed your spacious suite and the oversized bathrooms. I look forward to welcoming you back in the future.

Best,
Andreas Oberoi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
washington, dc
2 reviews
4 of 5 bubbles Reviewed August 3, 2012

First off, wow. Everything you'd expect from a Trump, lovely room, wonderful staff. But during dinner, there is a strong smell of grilling meat coming from the vents in the hallways - all the way up on the 22nd floor. Didn't go to other floors to check. But it only is in the halls, you get just a whiff in your room. I spoke to another guest and he noticed it too. Then, when I called guest services they admitted to this problem. Oh well.

Room Tip: The kings are huge rooms, the only advantage to the one bedroom suite is the extra living area, but...
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  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank anastasiajuly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrumpNYCSoHo, General Manager at Trump SoHo New York, responded to this review, August 9, 2012
Dear anastasiajuly

Thank you for sharing your feedback at the Trump SoHo. I appreciate your kind comments about our staff and am pleased to hear you enjoyed your room. I look forward to welcoming you back soon.

Best,
Andreas Oberoi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cologne, Germany
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 2, 2012

Trump does it again! An incredible hotel that has everything you can think about. It's worth the money you spend as you get a 5 star treatment.

I proposed to my girlfriend at the Trump Soho New York. I have made all the arrangements ahead of time thanks to the amazing trump attache and concierge service. We stayed for four nights from June 29 to July 2nd.

The Hotel:

From the moment we walked into the hotel, we were welcomed by the bell men which took our bags. You can directly smell the unique odor of the Lobby which was very refreshing specially if you are walking all day in NYC streets. Everyone was smiley and happy to have us in the hotel. Check in was smooth and we were upgraded to a corner suite with a breathtaking view of Upper Manhattan. The suite was huge for NYC standards and the bed OMG it's to die for. It's a dangerous bad actually as it sucks you in and you never want to leave it. Everything in the room is controlled by a remote control from lighting to tv to curtains to etc... The washroom was amazing... huge..luxury material..

Cleaning service was great and turn down service as well

A lot of the residents of the hotel are rich people and I got to see few celebrities like the general manager of the Toronto Raptors. And you can always see luxury cars dropping off hotel guests.

There is also the hotel cars that are complimentary to the hotel guests. We were driven both by their amazing 2012 Benz CLS to restaurants in the SoHo area.

The pool is also amazing. It's pretty small but just hanging out at the well designed pool with a bar and great service was fabulous. And the people at the pool were the NYC sexy people that you usually see on TV. Everyone was friendly.

Location:

I find the hotel in a great location if it's few steps from a metro station and you can take a 10 min cab to the toursitic area if you are into this. For us, we loved the area because we were away from all the tourists and we hanged out in the SoHo area that has a lot of art galleries, restaurants and high end clothing stores in additional to some boutique clothing stores.

We also walked to the Financial district/Brookly Bridge/ and chelsea area. We took a cab to central park and that took 10 min for 10 dollars (including tip).

Conclusion:

Best hotel I had ever stayed in and would definitely come back here when I am back in NYC. I'll give it 5 star for luxury/service/location.

Cheers!

Room Tip: Ask for a high floor with a view.
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  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
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    • Service
Helpful?
Thank Omarosa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrumpNYCSoHo, General Manager at Trump SoHo New York, responded to this review, August 8, 2012
Dear Omarosa

Congratulations on your engagement, I am pleased to hear that our Trump Attaché and concierges were able to arrange all the details of your proposal to ensure it was a memorable moment. I appreciate you sharing your experience and look forward to welcoming you and your fiancée back to the Trump SoHo.

Best,
Andreas Oberoi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston
Level Contributor
40 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 bubbles Reviewed August 2, 2012

We paid a lot, but got the most awesome view from Soho to Central Park, punctuated by NY architecture all along. Comfy, convenient, pleasant. And to top it off, they sent a follow-up survey on our stay, and cared enough to contact us about a concern we had. To our delight, we learned that they donate their used soap and shampoo to Clean The World, which recycles it and distributes it to those who otherwise lack soap that can prevent the spread of potentially fatal diseases. What a wonderful plus!

Aquagrill, just steps away, is a great seafood restaurant.

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wonworld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrumpNYCSoHo, General Manager at Trump SoHo New York, responded to this review, August 8, 2012
Dear wonworld

Thank you for sharing your feedback at the Trump SoHo. I am happy to hear you enjoyed the view from your room and that we were able to inform you about our participation with Clean the World. I look forward to welcoming you back in the future.

Best,
Andreas Oberoi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Trump SoHo New York

Property: Trump SoHo New York
Address: 246 Spring Street, New York City, NY 10013-1521
Phone Number:
Location: United States > New York > New York City > Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#24 Spa Hotel in New York City
#30 Business Hotel in New York City
#62 Family Hotel in New York City
#85 Romantic Hotel in New York City
#93 Luxury Hotel in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Trump SoHo New York 5*
Number of rooms: 391
Official Description (provided by the hotel):
Adding distinction to the skyline, Trump SoHo® New York brings a new perspective of Manhattan from its 391 guest rooms, providing unparalleled views of the city from floor-to-ceiling windows in the deluxe and premiere rooms and suites. The Spa at Trump® features New York's only luxury hammam experience, relaxation rooms and fitness center. Trump SoHo is pleased to welcome the new signature restaurant Koi SoHo, featuring an imaginative menu of contemporary Japanese cuisine. Plan your business or social gathering in one of the hotel's exclusive meeting and event spaces. Unwind over cocktails in The Library or retreat to the seasonal Bar d'Eau with its outdoor pool deck. Possessing one of the city’s most coveted locations where SoHo meets Tribeca and the West Village with celebrated art galleries, restaurants, shopping and nightlife, Trump SoHo New York is downtown like you’ve never experienced. ... more   less 
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Also Known As:
Trump Soho New York Hotel New York City

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