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“Amazing Hotel : Service, Location and beautiful view”

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Trump SoHo New York
Ranked #126 of 467 Hotels in New York City
Certificate of Excellence
Paris
Level 4 Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Amazing Hotel : Service, Location and beautiful view”
Reviewed April 6, 2011

Such a pleasure to wake up in the morning with the beautiful on Manhattan and on the brooklyn bridge.
Then you go for a run along the Hudson River to start a date

  • Stayed April 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank christophepingard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrumpS0H0NYC, General Manager at Trump SoHo New York, responded to this review, April 15, 2011
Dear christophepingard,

Thank you very much. It sounds like you know how to enjoy! Looking forward to seeing you next time you are in NYC.

Best regards,
David Chase, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,063 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (828)
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Atlanta, GA USA
Level 5 Contributor
75 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 323 helpful votes
Reviewed April 5, 2011

Pricey but you get what you pay for at Trump Soho. Staff absolutely on top of everything - no request is denied and all requests are handled promptly. Quattro restaurant absolutely delicious and service extraordinary. The excellent reviews on TA are well deserved - don't hesitate to stay here - beautiful property.

  • Stayed April 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ATLTravelsALot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrumpS0H0NYC, General Manager at Trump SoHo New York, responded to this review, April 15, 2011
Dear ATLTravelsALot,

Thank you very much! I am so glad you enjoyed your time with us and the level of service you experienced. We hope to see you again soon.

Kind regards,
David Chase, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oslo
Level 3 Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed April 4, 2011

This is my best hotel experience ever. Great hotel, interior, beds, etc etc. One thing which impressed me the most was the level of service at the hotel. I have not experienced anything close. Some might argue that this is because I am European with limited experience with famous American service, but anyhow, I felt special. One example, waiting outside my door for security to come up having locked myself out, a cleaning lady comes by and ask how I am doing & offers me something to drink. So little, but also so grand. If all hotels were like this.

  • Stayed March 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CHHJR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrumpS0H0NYC, General Manager at Trump SoHo New York, responded to this review, April 15, 2011
Dear CHHJR,

Thank you very much. I am delighted to read that the team made your stay so special. I will be certain to let them know your thoughts. Glad we were able to live up to the famous American service! We look forward to your next trip to New York.

Best regards,
David Chase, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level 3 Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed April 3, 2011

We stayed in the Trump Soho for 4 nights middle of March. The hotel was really great; huge bed, quiet room (which I am very sensitive for), helpfull staff.
One evening we went for dinner and the concierge sent us off in their house car. These are the things that make the difference. As well as when my partner was making dinner reservations at the concierge desk and got into a conversation as we were a bit jetlegged. She offered to sent us a couple of lavender pillows for a good night rest.
The only thing was that at our day of departure the alarm went of at 8am. We had a late flight to Europe so I'd found that very disturbing. We didn't touch the alarm our entire stay so that was really weird (would it be a trick to get your guests in time out of the room? I'm not sure, because when mentioning it to the reception during check out the only thing they said was "oh sorry about that". That was just not good enough.
But other than that everything was really great. Thumbs up to the lovely doormen.

Stayed March 2011, traveled as a couple
Helpful?
Thank Babydoll03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrumpS0H0NYC, General Manager at Trump SoHo New York, responded to this review, April 15, 2011
Dear Babydoll03,

Thank you for sharing your thoughts with us. I will be sure to let the Concierge team know how much you enjoyed the level of service. I am sorry that you felt your sleeping experience was less than perfect. Please contact me offline and I will be happy to make notes in your reservation to ensure that the same issue does not happen again. We look forward to welcoming you back soon.

Best regards,
David Chase, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Park City, Utah
Level 4 Contributor
48 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed April 2, 2011

Less than a year old the Trump Soho is a breath of fresh air in a city where newness is a rarity when it comes to hotels. With a price point the envy of any luxury hotel in NYC it is a serious player and delivers on all fronts from room size to decor to service! If you can pry yourself away from the glitter of midtown and stay in the hip cool youthful streets of downtown Manhattan you'll be a happy camper at Trump Soho. The attention to detail is manifest everywhere you look. It is a model for all hoteliers to learn from.

  • Stayed March 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ViLana18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrumpS0H0NYC, General Manager at Trump SoHo New York, responded to this review, April 15, 2011
Dear ViLana18,

Thank you very much. We greatly appreciate your kind sentiments and are delighted that you had such a positive experience. Just as you said, downtown is the place to be! Looking forward to your next visit.

Best regards,
David Chase, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Level 6 Contributor
351 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
Reviewed April 1, 2011

A gorgeous new hotel from the Trump Collection. Fantastic "smart" rooms, wonderful bathrooms, Located near the subway. Free internet in Lobby & well stocked Library. Bed a little too soft. You will love staying here. Staff can't be friendlier or do enough for you.

  • Stayed March 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank brodie52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrumpS0H0NYC, General Manager at Trump SoHo New York, responded to this review, April 11, 2011
Dear brodie52,
Thank you very much for your compliments. We hope to see you again at Trump SoHo and at our sister properties!

Best regards,
David Chase, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Surrey, United Kingdom
Level 3 Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed April 1, 2011

Undoubtedly the best hotel my husband or I have ever stayed in - great location, stylish, and the most fantastic service we have ever encountered. It is extremely impressive that Trump SoHo trains its staff to be so genuinely and permanently friendly, helpful and professional - and this is consistent across everyone who works in the hotel (although special mention goes to the door staff who were all really helpful and friendly even in freezing temperatures!) We ate in the hotel restaurant one night and the food and service was great. The manager also made the effort to introduce himself to hotel guests dining there which was a nice touch. Rooms were great although the open plan bedroom/ensuite bathroom design is unusual especially if you like a little privacy in the bathroom! Only other niggle is the high daily charges for Wifi which seems a bit unnecessary. Overall though a great stay and we plan to return!

Room Tip: Get free Wifi in the hotel lobby.
See more room tips
  • Stayed March 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Northfields
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrumpS0H0NYC, General Manager at Trump SoHo New York, responded to this review, April 11, 2011
Dear Northfields,
Thank you very much for sharing your thoughts. I am delighted to read your very kind comments about the team and will be sure to pass them along, particularly to our door men. We do have rooms available with bathroom doors that we would be happy to arrange for your next stay. Looking forward to your return trip!

Best regards,
David Chase, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Trump SoHo New York

Property: Trump SoHo New York
Address: 246 Spring Street, New York City, NY 10013-1521
Phone Number:
Location: United States > New York > New York City > Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#24 Spa Hotel in New York City
#30 Business Hotel in New York City
#62 Family Hotel in New York City
#83 Romantic Hotel in New York City
#101 Luxury Hotel in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Trump SoHo New York 5*
Number of rooms: 391
Official Description (provided by the hotel):
Adding distinction to the skyline, Trump SoHo® New York brings a new perspective of Manhattan from its 391 guest rooms, providing unparalleled views of the city from floor-to-ceiling windows in the deluxe and premiere rooms and suites. The Spa at Trump® features New York's only luxury hammam experience, relaxation rooms and fitness center. Trump SoHo is pleased to welcome the new signature restaurant Koi SoHo, featuring an imaginative menu of contemporary Japanese cuisine. Plan your business or social gathering in one of the hotel's exclusive meeting and event spaces. Unwind over cocktails in The Library or retreat to the seasonal Bar d'Eau with its outdoor pool deck. Possessing one of the city’s most coveted locations where SoHo meets Tribeca and the West Village with celebrated art galleries, restaurants, shopping and nightlife, Trump SoHo New York is downtown like you’ve never experienced. ... more   less 
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Also Known As:
Trump Soho New York Hotel New York City

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