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“Would stay here again!”

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Days Inn Hotel New York City-Broadway
Ranked #435 of 469 Hotels in New York City
Reviewed May 2, 2014

We have stayed in many places in NYC so we knew what we were in for, it's a small space, older, sometimes you share bathrooms etc. Our room was clean, that was the most important and safe of course. When we checked in they informed us the cable was being re wired, I personally was not bothered, but the Husband thought we should get a discount of some sort. Wireless worked fine, a bit slow but worked. The location is great right in front of the 1,2,3 lines! We didn't spend too much time in the room, just to sleep, shower etc. staying in NYC is expensive in general, so if you want cheaper better stay in a hostel!

  • Stayed: April 2014, traveled as a couple
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Thank KAVIKAKAVIKA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coral C, Front Office Manager at Days Inn Hotel New York City-Broadway, responded to this reviewResponded May 29, 2014

Dear KAVIKAKAVIKA,

Thank you for your comments and review. Please accept our most sincere apologies that we did not meet your expectations. Yes, NYC can be very expensive especially when compared to other major cities. All of your concerns have been noted and will be addressed. Again our apologies and thank you for your feedback.

Regards,
Coral Castillo

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623 - 629 of 2,017 reviews

Reviewed April 28, 2014

Spent 3 nights at this establishment while in NYC to attend operas at the Met. Older hotel Under renovation both Inside and outside. Our room had recently been renovated. It was spacious and clean and pleasant. We were on the 4th floor but it was very quiet. Our room faced W. 94th. The air conditionning was a litthe noisy however and we had to close it one night. Fortunately the weather was still on the cool side. The TV was not working, the network was down for the duration of our stay but it did not bother us unduely.The bathroom was a little on the small side. Not much space to put our toileteries at the sink and there could have been more lighting. There is only 4 small elevators (one was under maintenance) but we didn't have to wait too much.We found the staff pleasant, courteous and helpful. We liked the hotel location and its affordablility. for NYC. There were many restaurants near by.

  • Stayed: April 2014, traveled as a couple
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1  Thank PAC168
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coral C, Front Office Manager at Days Inn Hotel New York City-Broadway, responded to this reviewResponded May 26, 2014

Dear PAC168,

Thank you for sharing your experience with the travel community. I am happy your experience at the Days Hotel Broadway was an enjoyable one. I’ll be sure to share all of your comments with our team to enhance our service.

Thank you,

Coral Castillo

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Reviewed April 27, 2014

Hi

This feedback is for all people who are thinking to book this So called INN. This is the worst ever Hotel/Inn i have ever seen. The beds stinks so badly and the bedsheets are never ever been changed. The bathroom stinks like its never ever been cleaned. The curtains are full of dirt and dusk. I booked it and paid for 3 nights in advance, and i checked out in total 20 Mins. i had to book another hotel as soon i saw the room and my whole prepaid booking for this hotel got wasted.
Please please please dont book this hotel, total waste of money and time.

  • Stayed: April 2014, traveled as a couple
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2  Thank Abhishek B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 27, 2014

Our stay was awful. We reserved by phone and asked specifically about onsite parking. We were told the hotel had parking onsite and they quoted a price per day. This was a major factor in our deciding to stay here. When we arrived, we found that the "on site parking" was actually a Hertz parking garage a block away and we had to carry our luggage. The front desk had one person on despite long lines and several employees behind the desk laughing and chatting. Our TV didn't work, even after maintenance came. The wifi never worked. The tub wouldn't drain, which made my shower a delight. The front desk tried to bill me at $40 more a night than my confirmation email quoted. The elevators were tiny - 4-5 people at a time - and so the wait was VERY long. We will not return.

  • Stayed: April 2014, traveled as a couple
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Thank 469amandap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coral C, Front Office Manager at Days Inn Hotel New York City-Broadway, responded to this reviewResponded May 15, 2014

Dear Amanda P,

Thank you for sharing your comments with the travel community. We apologize for your experience at our hotel. Although your experience was not a good one; we appreciate your feedback in order to address any issues. I will relate your comments with my team. We look forward to serving your lodging needs in the future.

Regards,
Coral Castillo

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Reviewed April 27, 2014

We were trying to save money by booking a more pocket-friendly hotel that was also near the subway and various dining options. The location was great, but for the amount we paid, the accommodations were terrible. We were not expecting a 4-star hotel, but for over $400, we were expecting a bit more from the Days Inn. When we arrived, we were told that we had been "upgraded" to a queen bed suite; however, the bed was almost the size of a dorm room bed. When we asked for another blanket (because there was only a sheet), we had to wait for three (3) hours with repeated requests. The bathroom was clean, however, you could not get to the sink without turning sideways. Wi-Fi did not work at all despite it being free, and the cable was out during our entire stay. Furthermore, the TV stopped working on our last night. While this was not a major deal, there was no ice machine on several floors below or above us. When we finally found one, it was on a floor that looked like it had been COMPLETELY renovated, which begs us to ask what did we pay for? The front desk staff was very nice, but in the future, we will be staying at our go-to hotel, The Doubletree. At least we know we are getting our money's worth.

  • Stayed: April 2014, traveled as a couple
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Thank Chamika E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coral C, Front Office Manager at Days Inn Hotel New York City-Broadway, responded to this reviewResponded May 15, 2014

Dear Chamika E,

Thank you for your comments. We are sorry that your experience was not enjoyable; it is certainly not our goal. I am happy that you found the Front Desk staff to be friendly. We look forward to serving your lodging needs in the future.

Regards,
Coral Castillo

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Reviewed April 22, 2014

The whole experience was terrible. We had to wait for our room to be readied from some obscure reason. In the meantime the person at the desk coldly deflected any questions or comments regarding services that customers entering the hotel had. A lady complained about the internet because it had been out for the past two days and the guy answered: "Keep in mind that there are two networks: one in the rooms upstairs and one in the lobby. You can come down here to use your computer." TV was not working either, heater was super noisy, room had no view, was dark and old. If you like expensive motel, go there.

  • Stayed: April 2014, traveled with friends
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Thank gueridon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coral C, Front Office Manager at Days Inn Hotel New York City-Broadway, responded to this reviewResponded May 9, 2014

Dear Gueridon,
Thank you for your comments and review. Our most sincere apologies for any issues you experienced during your most recent stay. All of your concerns have directed to the designated department and will be addressed. Again our apologies and thank you for your feedback
Regards,
Coral Castillo

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Reviewed April 22, 2014 via mobile

Cockroaches in the bedroom, the bathroom door didn't lock (not good when you have kids!) and then we came to find that someone had removed all our bedding and not replaced it! When we complained, house keeping just handed us the sheets and did not make up the bed! Hot tap gave cold water and vice versa. This is not a $50/night motel so I was very disappointed by the service as it was expensive.

Stayed: April 2014
Thank LondonMohammad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coral C, Front Office Manager at Days Inn Hotel New York City-Broadway, responded to this reviewResponded May 9, 2014

Dear LondonMohammad,
Thank you for your comments. We are sorry that your experience here was less than desirable. I would love if you can contact directly to identify the issues you mention and have them addressed by our team. Thank you for sharing your experience with the travel community.
Regards,
Coral Castillo

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Days Inn Hotel New York City-Broadway

Address: 215 West 94th Street, New York City, NY 10025-6922
Phone Number:
Location: United States > New York > New York City > Upper West Side
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #435 of 469 Hotels in New York City
Price Range: $87 - $317 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Days Inn Hotel New York City-Broadway 2.5*
Number of rooms: 347
Reservation Options:
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Also Known As:
Days Hotel New York City
Days Inn New York City
Days Hotel Broadway New York
Days Broadway Hotel

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